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Soluxe Hotel Almaty

4.0 star property
Upscale comfort meets local flavor in this Medeu District retreat where international charm enhances every aspect of the stay experience

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Travelers find a sophisticated haven at Soluxe Hotel Almaty in Medeu District. Enjoy a breakfast buffet, relax in the garden, or dine at Han restaurant. The hotel offers free WiFi in all rooms, bar service, and dry cleaning.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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The price is S$172
includes taxes & fees
16 Jun - 17 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 15000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KZT 4500.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Soluxe Hotel Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soluxe Hotel Almaty?

Self-parking is free at this property.

What time is check-in at Soluxe Hotel Almaty?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Soluxe Hotel Almaty?

Checkout is at noon.

Does Soluxe Hotel Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4500.00 per person applies.

Where is Soluxe Hotel Almaty located?

Located in Medeu District, this hotel is within a 10-minute walk of Zenkov Cathedral, 28 Panfilov Heroes Memorial Park and Almaty Opera House. Nedelka Park and Almaty Cathedral are also within 15 minutes. Almaly is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Room comfort

Good 3 star hotel.

A 3 star hotel at best. Limited seating for breakfast. Location is excellent with good restaurants and bars nearby. Good 3 star hotel.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel i Almaty

Hotellet har rigtig mange asiatiske gæster. Det ligger tæt på Astana Square hvor der er mange gode restauranter. Personalet er rigtig søde og hjælpsomme.
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Aitor

Liked: Cleanliness
Disliked: Room comfort
The hotel is nice, clean and confortable, but is a hotel for the Chinese community (you will enjoy, Chinese TV channels, not many in English, Chinese breakfast), I stayed only one night so I did mind much about it, but i have difficult to sleep due to some noisy neighbors which after complaining at front desk they continue with their noisy attitude at 3 AM
Stayed 1 night in Jul 2019
Verified

8/10 Good

ZHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019