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Reviews of Scenic Matavai Resort Niue

3 out of 5
Scenic Matavai Resort Niue
Tapeu-Porritt Road, Alofi

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 56 reviews" "
Rating 8 - Good. 17 out of 56 reviews" "
Rating 6 - Okay. 9 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

FE'ETA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everthing! Staff worked very hard to keep resort beatiful and enjoyable!
Stayed 7 nights in Mar 2024
Response from Aaron, Hotel Manager on 18 Mar,2024
Thank you for taking the time to leave a review. I’m so glad you enjoyed your time with us & found our staff helpful.We look forward to welcoming you back on your next visit to Niue!

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome “chill” vibe of Niue. Will definitely return.
Stayed 6 nights in Jan 2024
Response from Aaron, Hotel Manager on 15 Jan,2024
Hi Anthony. We’re so glad you enjoyed the chilled atmosphere in Niue. We look forward to welcoming you back on your next visit!

4/10 Poor

Samantha

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

Verified traveller

Stayed 10 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful apartments and scenery out by the ocean. One thing, the wifi coverage was very slack. Out of our 4 days there, we probably only got to use it for 15 mins at the most on one day.
Stayed 3 nights in Dec 2019
Response from Matt on 4 Jan,2020
Thank you for your review, I am pleased you enjoyed the apartments and the scenery. My apologies regarding the WI-FI this is something we are working on. Kind Regards Mathew Brettell General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here,very friendly staff and wow what a location.We were made to feel so welcome from the moment we arrived...if you want to get away from the hustle and bustle i couldn't recommend Scenic Matavai highly enough.
Stayed 7 nights in Nov 2019
Response from Matt on 25 Nov,2019
Dear Guest, I am so pleased you enjoyed your stay and enjoyed the Resort. All the Best Mathew Brettell

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The setting is certainly amazing and worth experiencing
Stayed 3 nights in Oct 2019
Response from Matt on 7 Nov,2019
Dear guest, Thank you for your great feedback All the best Mathew & The Team

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed in apartment 3, the view's and the sound of the waves were amazing. Our only issues we had were... 1. The shower head was very dirty as was the toilet, we had not used any of these at this stage. 2. The attachment to the showerhead needed tightening as it spent most of our stay cleaning my feet, if you turned the pressure on to high it would lift the showerhead and spray water on to the walls out of the shower catching you off guard. 3. The pool was murky, pool deck broke under my husbands feet. The boards are rotting. 4. Get a good car. The potholes are challenging to say the least, you hear it takes an hour and a half, it took us 3 hours. All that aside, we would do it all over again, the people are friendly. The local kids performances were beautiful. Thank you for a great experience.
Stayed 7 nights in Oct 2019
Response from Mathew Brettell on 1 Nov,2019
Dear Guest, Thank you for bringing this to my attention - we have just been through and fixed the shower heads and also cleaned them - the water here has a lot of calcium which builds up - still no excuse for this not to have been done - so I do apologize - we did have some issues with the pool that has now been rectified including the deck - again please accept my apologies for any inconvenience caused - I am pleased these issues did not spoil your experience. Kind regards Mathew Brettell

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Sue, Nelson, NZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location – a great spot to be on the Rock. Friendly, helpful staff, and facilities conducive to relaxation.
Stayed 7 nights in Aug 2019
Response from Matt on 28 Aug,2019
HI Sue, I am so pleased you had such a great time and the resort was to your liking. All the best Mathew & The Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The people here are amazing. So friendly and the location is to die for
Stayed 3 nights in Jun 2019
Response from Matt on 5 Jul,2019
Thank you for your kind words - All the best Mathew Brettell General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in Niue
Great place. Excellent pick up and drop off service to the airport.
Stayed 1 night in Jun 2019
Response from Matt on 29 Jun,2019
Thank you for the 10 out of 10 - I am so pleased you enjoyed your stay Kind regards Mathew Brettell General Manager

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Disliked: Amenities
Constant aural torment from chickens roaring right outside your room starting at 3am. Every day, for hours.
Stayed 7 nights in Jun 2019
Response from Matt on 27 Jun,2019
Dear Anonymous, Thanks you for your comments,We are trying to control these wild animals. All the best Mathew Brettell General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Matt on 27 Jun,2019
Dear anonymous, Thank you for the 5 out of 5 All the best Mathew Brettell General Manager

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Central resort was good, however the apartment, where we stayed, was not serviced well. Housekeeping was hit and miss, no wifi in the room, the pool was not always clean.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 8 nights in Oct 2018

8/10 Good

Kelly, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. Would recommend to anyone who wants a quiet getaway.
Stayed 7 nights in Oct 2018
Response from Matt on 31 Oct,2018
Hi Kelly, Niue is a very serene and magical place with lots of places to enjoy the quiet life :) all the best Mathew Brettell General Manager

10/10 Excellent

Ron, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely views, good food, and looked after by the staff.
Stayed 3 nights in Jul 2018
Response from Mathew Brettell on 9 Jan,2019
Hi Ron, What more can you say - thanks for the 5 out of 5 it is much appreciated. All the best Mathew Brettell General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week that went too quickly.
The only resort of any size on Niue island, it is a very relaxing and enjoyable environment; comfortable with out being over the top......it really adopts the island experience. Great team that seem only too willing to assist and give advice. wonderful decks for daytime relaxing or nighttime dining. Something entertaining happening each night which is excellent as if you dont have a rental car on Niue you cant really go anywhere as there is no public transport. Nice tropical breakfast, good evening menu. Great pool bar with excellent cocktails.
Stayed 6 nights in May 2018
Response from Matt on 5 Jun,2018
Dear John, Many thanks for taking the time to review the Resort, it is always good to receive such positive comments. All the best Mathew Brettell General Manager

8/10 Good

Jim, Auckland NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay
We stayed at the resort primarily out of convenience. We found everything to be more than adequate for our needs, but not fancy. Restaurant food was good, especially on umu night. (Many thanks for the bottle of sparkling wine, to help me celebrate my 70th). Pool was a great alternative on days when conditions made ocean snorkeling difficult. Full marks to the staff, who were always helpful and friendly. Recommend getting an upstairs Ocean room as the views are good. I suspect the ground level rooms could feel a bit less private. Also recommend the orientation tour as an introduction to the island. Rent a car, both for convenience and the experience of "pothole slalom" .
Stayed 7 nights in Apr 2018
Response from Matt on 25 Apr,2018
Hi Jim, It sounds like you had a good time here in Niue and from memory you celebrated your birthday here when you arrived so you ended up having 2 Birthdays - lucky you. Thanks for the great comments Mathew Brettell General Manager

8/10 Good

Geoff, NZ

Liked: Staff & service, room comfort
Disliked: Cleanliness
A good break away with no frills
The hotel needs a bit of R&M in places esp the rooms. They need to be checked more often for faults
Stayed 7 nights in Mar 2018
Response from Matt on 25 Apr,2018
Hi Geoff, Sorry you had to change rooms, R&M is on going on the island - the sea air takes no prisoners :). The staff here are great and the whole Island is so friendly All the Best Mathew Brettell General Manager

10/10 Excellent

A F, Geneva CH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is build on huge coral cliffs.Because of that the beach is not accessible.There are however swimming pools. The hotel is about 5 km from the capital. If you do not rent a car the very friendly staff Will shuttle you to “down town Alofi.(= capital).There are NO ATM MACHINES. The only bank does not change foreign currency,so you must have NEW ZEALAND DOLLARS on you. At some places credit cards are accepted. The islands of Samoa and Tonga are about 500 km away,but There are NO flights from Niue to these islands.The ONLY FLIGHTS are the biweekly Airbus flights to AUCKLAND. If you want Some quiet time and do things like sending a POSTCARD,using Niue stamps,or renting a car in a country that has no traffic lights,and where the speedlimit is 25 Miles an hour GO TO NUIE.You CAN even get a Niue driving license ( showing your foreign one,and costs you NZ$ 22,50).A
Stayed 2 nights in Apr 2018
Response from Matt on 25 Apr,2018
Thanks for your informative review, I couldn't say it better myself. I am so pleased you had a great time here in Niue. All the Best Mathew & team

10/10 Excellent

james, Auckland,NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience,lovely people
Nice experience, lovely people.................................................................................................................................
Stayed 7 nights in Jan 2018
Response from Mathew Brettell on 15 Mar,2018
Hi James, What more can you say :) Thanks Mathew & the team

8/10 Good

Jacqui, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort in a beautiful location
As soon as we arrived we felt welcome, the resort looked stunning and the staff we very friendly. During our stay we ate at the restaurant everyday either for breakfast or dinner. The menu was fine but could have a bit more choice, after seven days it got a bit boring. The staff were lovely and always polite, some lacked training as they did not understand some basic requests. The lsland is wonderful and we had a great time exploring and meeting the beautiful people of Nuie
Stayed 6 nights in Jan 2018
Response from Matt on 3 Feb,2018
Always good to get good honest feedback, as I always do I will pass on your comments, consistency is key and this is a work in progress for us here. The staff are amazing and friendly so with some good ongoing training we will be onto a winner. Without trying to make excuses we are limited with produce and resources during this particular season in regards to our menus. You should try us in whale season :) All the best Mathew General Manager

10/10 Excellent

Alastair, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Resort
We had a wonderful stay at the resort in Niue. All the staff were incredibly helpful, the room and facilities had amazing views, and the food was great.
Stayed 7 nights in Nov 2017
Response from Matt on 29 Dec,2017
BOOM :) thanks for a great review - I will pass this onto all the staff. Kind Regards Mathew Brettell General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great place to snorkel and eat fresh local produce.Definitely need rental car to get to lagoons and walks.
Stayed 7 nights in Oct 2017
Response from Mathew on 20 Mar,2018
Thank for your response - yes a bit tricky with the phone code as you need to be a checked in guest although there could've been a way around this and I will point this out to the staff. The restaurant is open all day for you to purchase refreshments. All the best Mathew - GM

6/10 Okay

Verified traveller

OK
Hotel was comfortable but feeling a bit tired and staff had to be asked to do simple things like removing dirty dishes and changing towels. Happy hour was a bit of a myth when it takes 45 minutes to get your cocktail. Mostly small cereal boxes, tinned fruit and white bread for breakfast :(
Response from Mathew on 20 Mar,2018
Thanks Mathew

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend a little more and get the cliff top rooms you won't be disappointed!! Amazing place will definitely go back
Stayed 4 nights in Jul 2017
Response from Mathew Brettell on 20 Mar,2018
Couldn't agree more Mathew

10/10 Excellent

Dave, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful country, beautiful resort
The resort has just been refurbished and expanded and it was absolutely fantastic. There are brand new facilities and our rooms had insect screens over the entire windows and doors which was nice for the temperate evenings!
Stayed 7 nights in Jul 2017
Response from Mathew Brettell on 20 Mar,2018
Many thanks Mathew

6/10 Okay

Rochelle, Auckland

Liked: Cleanliness, room comfort
Great Hotel, views fantastic but food is terrible
We had a great time, pools were great but lacked any sunbeds, some of the staff are friendly, food was terrible - but we didn't expect great food anyway. There is plenty of cafes and restaurants around the island to go to and the resort dropped you off and pick up up which was fantastic. We would definitely go back (Just don't have any expectations). The island is not yet commercialized but is going to be soon with the Chinese coming into complete the roads which are full of pot holes!
Stayed 4 nights in Jun 2017
Response from matt on 25 Mar,2018
Cheers

6/10 Okay

Vish, NZ

Liked: Cleanliness, staff & service, room comfort
This resort is great but be careful.
The resort was great however we were not informed of the construction and maintenance work on at the time of our visit. Incentives were also not given say for a day out given the construction noise which was a nuisance for poolside or even inroom relaxation. The managers are also not flexible and discretion not afforded for any unforeseen events so be sure to check the booking conditions and/or have appropriate insurance. We paid for two rooms and used one with a credit note also not on offer. Communication between staff is low and unclear and incorrect advise provided, be very cautious.
Stayed 4 nights in May 2017

4/10 Poor

G.D, New Zealand

Liked: Cleanliness, staff & service, room comfort
Good location , friendly staff,
one week at this place was just right. There a a lot of things to be improved now it 's more of a construction side and has th status of a 3 star accommodation for the money they charging you would expect a bit more.

10/10 Excellent

pushpendra, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Amazing experience staying there. The staff is very friendly and go out of their way to make not only the stay but the holiday a great experience. Where on earth is Niue? An experience of true discovery!

10/10 Excellent

Terry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Superior room was a great choice. Resort is fantastic. Staff, food, suites all great.

8/10 Good

Sue, Sth Island New Zealand

Liked: Cleanliness, staff & service, room comfort
Matavai motel
Great views from motel. Need reasonable fitness for some walks and good shoes. Ear plugs, roosters crow quiet a lot through the night. Good dinning at resort and other cafes.

6/10 Okay

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steve, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely resort in a stunning setting
I stayed in the self-catering apartments - spacious, clean, modern bathroom and the wood-paneling gave it a seaside vibe. The view from the balcony was beautiful and the sound of the waves made for a relaxing time. Whales could be spotted just a few metres offshore - amazing! The main resort itself is a km away - I recommend hiring a car which you will want anyway wherever you're staying on Niue. The resort has a lovely layout and delightful staff. Very slow wi-fi so just abandon your phones and tablets and enjoy the stunning surroundings. I would highly recommend this resort and Niue itself - the coastal scenery is just wow!

8/10 Good

Tana, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet spot
We had a quiet relaxing week here. The apartments are large and have great views. It's easily accessible to the rest of the resort if you have a car. Our only frustration was we asked staff to set up several excursions and they all fell through. We ended up having to arrange them all ourselves.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location
Very good - magnificent location. Restaurant service very poor. Staff obviously need some proper training but had pleasant attitude towards guests. Everything well maintained and clean.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
quiet place, great views, no beach
concept of customer service still needs catching on,place was almost empty and yet the guests were put very close together with the balconies providing no acoustic separation ie no privacy

10/10 Excellent

Magical, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical experience
Really comfortable resort in beautiful surroundings with good food,friendly and helpful staff. A magical experience

10/10 Excellent

Mario, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
I love the hotel location with its 180 degrees panorama views of sea. Close to airport (free shuttle available), right next door there is dive shop, they can organize all possible water activities. Rooms were comfortable and clean with huge beds and balconies, area with swimming pool was pleasurable, with enough chairs for all guests. The choice of food at restaurant was limited, but food itself was tasty enough and with excellent service dining was no bad experience.

10/10 Excellent

Mr D, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best on the island
Great hotel with awesome sundeck, views and conveniently close to the dive shop..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relux
Very comfortable accomodation.staff were nice and friendly. I recommend this hotel and the garden view room is best value.

10/10 Excellent

Steve, Hollywood, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Six stars!
I'd live here if I could. There's nothing not to like. Spacious, clean, comfortable rooms. You can hear the ocean waves at night. A breakfast that can't be beat. And other meals are great too! A coconut crab show some nights with music. A beautiful pool and poolside bar. Very attentive and helpful staff. And even a hotel cat to keep you company.

8/10 Good

dr c.a.t.

Liked: Cleanliness, staff & service, room comfort
A typical resort with not too many people
Most staff were exceptionally friendly and helpful; the meals I had there were excellent; the breakfast buffet was good (it was included in my booking price).

6/10 Okay

Norio

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2019
Response from Matt on 25 Nov,2019
Dear Norio, Thank you for the score All the best Mathew Brettell

8/10 Good

SADAHARU

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Dear friends
The staff was varied when I used this hotel. The staff who had a particularly good response was a pretty lady who responded at check-in. It is a white male staff who was disappointed. There is only one white man at the front desk, so you can see it as soon as you go. He has no basis but is confident, so if you become friends you will be able to have fun talking. The amenities are minimal. Please bring a toothbrush. It was saved that there was a dryer. The amount of hot water that can be used in the shower is sufficient. You have bath towels stored in the wash basin, so be careful not to wipe your body with the foot-drying mat. There is one taxi in the country and the old sergeant is fully operational, so I recommend you to rent a car. The hotel car hire is available for $ 55 for 24 hours. We ran for eight hours and the gasoline cost was $ 20. In my case, it was a face pass (just kidding) just by verbally confirming the possession of the license. B 特に対応がよかったスタッフはチェックイン時に対応してくれた可愛らしい女性でした。 残念だったのは白人男性スタッフです。白人男性は、フロントに一人しかいないので、行ったらすぐにわかります。彼は根拠はありませんが自信ありげなので、もしあなたが友達になれたら楽しく話ができるでしょう。 アメニティは最低限は揃っています。歯ブラシは持参してください。 ドライヤーがあったのは助かりました。 シャワーで使えるお湯の量は十分です。 あなたはバスタオルが洗面台に収納されています、くれぐれも足拭きマットで体を拭かないようにお気をつけください。 国内のタクシーは１台で老軍曹がフル稼働していますので、私から皆さんにはレンタカーをお勧めします。 ホテルのレンタカーは５５NZドルで２４時間使えます。 私たちは８時間走ってガソリン代は２０ドルでした。 私の場合は免許の所持を口頭で確認しただけで顔パス（冗談です）でした。 ちなみに、滞在中、一回も警官に会うことはありませんでしたし、実際にトラブルに遭遇することもありませんでした。 犬と鶏が騒ぎ立てることはあっても、ニウエで出会う人々は皆、朗らかです。 ニウエで会いましょう。
Stayed 3 nights in Jun 2019
Response from Matt on 27 Jun,2019
Dear Sadaharu, Thank you for your feedback, I will pass them onto the front office team. All the best Mathew Brettell General Manager