Motel One, Altes Land hotels

"Nice place."

"Yes"

"Great stay in the heart of Wedel!"

"Clean. Staff and service mostly OK. Some very good some very poor. Property in general good condition. But I have a serious issue with facilities. The pictures show a swimming pool. But the swimming pool is not part of the hotel at all. It’s across the road. It doesn’t belong to the hotel at all. This is only visible in the small text . This kind of advertising is unethical in my view. We booked this hotel because we believed it had a pool. In the end, the public pool was actually closed so we couldn’t even use it. The location and general area around the hotel directly on the river is quite nice. Our room was rather noisy in the morning. I believe we were located over the reception so there was lots of coming and going. Parking is very limited. When we arrived, we got the very last parking spot, which was very tight. "

"Uncomfortable beds, room was vaguely clean but still lots of cobwebs. Front desk tried to get me to pay for the room again even though it had been paid for through Expedia. This happened several times despite Expedia calling the front desk - eventually it was sorted, but it took a lot of my time chasing it. To be clear, the Expedia support was very good - it was the hotel that was the problem. Breakfast is poor (for the price). I would not stay here again."

"Beautiful setting and one of the guys who worked on the hotel/gold course reception was very kind, but unfortunately that is where it stops. Arrived late 19.30 after travelling 15 hours. There is no hotel reception, it is the golf course club house reception they use. Wanted something to eat. Sorry restaurant closed Monday (very kindly the man at the recpetion brought us 2 hamburger patties he found that were left from a golf competition that day). Wanted a drink, it is not a bar as you would imagine but he had some beers. Went to the room tired and grumpy. Need shower. No shower gel or anything in the room. No where to buy at that time of night nearest shop is about 1km away and closes 20.00. No complementary bottle of water nothing. There are two plugs one on either side of the bed, about 2 meters away each side. Used for bedside lamp. So choose. Bedside lamp or charge phone :) Mattress uncomfortable so sleep so so. Wake up. No complementary coffee or tea, great start to the day. Shower, with water only. Walk 1km to the local supermarket where there is a very nice coffee shop for first coffee and a croissant. Found later that day there is a beer garden on the grounds of hotel (closed Monday) , not owned by them, it has a bar and serves food too, but opens pretty late in afternoon. It is nice setting, food good and full bar. It is not cheap to stay here, and beleive misrepresented. It is really a golf course with rooms, not a hotel. They dont clean room while you there. "

"Good room sizeband excelent breakfast. Situated right in the centre of Stade. "

"very good"

"Great location but room dark and dreary at rear of hotel. The plus was, those at the front of the hotel had to endure the late night party goers. "