Alto López Hotels from S$46

"This is a very old hotel, and the lack of an elevator is already a significant drawback. What makes it worse is how poorly this is handled by the staff. Despite arriving with two toddlers, a large stroller, and multiple pieces of luggage, we were assigned a room on the second floor with no assistance or consideration. That alone shows a clear lack of empathy and basic hospitality. At a minimum, situations like this should be anticipated and accommodated—whether by prioritizing ground-floor rooms or offering proper help. Instead, the experience felt indifferent and poorly managed. Overall, the combination of outdated facilities and the staff’s disregard for guest circumstances makes this place hard to recommend."

"Excellent location for making airline connections."

"All Hampton inns the same. Perfect "

"Room was clean, free shuttle, overall property looks nice. However, the shower was dirty and the shower curtain was smelling. "

"At the check-in time, the frontdesk didn't do a decent job of explaining what's where.. 1) No water bottles in the room. The shower-head is really old and dingy. Extremely loud AC - again just very old stuff. 2) Front desk didn't explain around the property 3) My keys stopped working at 5.30am while check out time was much later 4) Most importantly, no mention of they pack breakfast for early departures - I had called the previous night to ask about shuttle availability; they should have cared. Front-desk just didn't seem like they care. "

"Nice worker, clean area and comfortable."

"Yes, everything was good"

"This is an absolutely great hotel near the airport - great people - great vibe "

"The property is new and in great condition. Rooms are comfortable. Laundry, heated outdoor pool and gym are great…so was the breakfast. One complaint was the airport shuttle. We were told to be in the lobby 10 minutes before the hour and the shuttle would leave on the hour. After repeated inquiries to the front desk and security staff the shuttle arrived 15 minutes after the hour. As we were told to get to the airport 3 hours before an international flight this delayed almost caused us issues with catching our flight home. "