"Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
"Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
"Very helpful and sweet staff. Beautiful and peaceful location. A bit out in nowhere, but staff helped to order transportation when we needed to go out "
"Very helpful and sweet staff. Beautiful and peaceful location. A bit out in nowhere, but staff helped to order transportation when we needed to go out "
"Loved the property however booking was stuffed up and could only stay 1 night instead of 2 so had to find different accommodation. I did receive a full refund. "
"Loved the property however booking was stuffed up and could only stay 1 night instead of 2 so had to find different accommodation. I did receive a full refund. "
"A beautiful property nestled in the jungle. The views were amazing and the sounds of the rushing river were super relaxing. The rooms were big and airy. There is no air conditioning but some ceiling fans that do the job perfectly (we were never too hot at night) - the pool with the river view in room 10 was spectacular. We enjoyed the food and the service was really nice and kind. Ashley is a character and brings some personality to the table. It’s very isolated but it’s possible to get a Tuktuk...
"A beautiful property nestled in the jungle. The views were amazing and the sounds of the rushing river were super relaxing. The rooms were big and airy. There is no air conditioning but some ceiling fans that do the job perfectly (we were never too hot at night) - the pool with the river view in room 10 was spectacular. We enjoyed the food and the service was really nice and kind. Ashley is a character and brings some personality to the table. It’s very isolated but it’s possible to get a Tuktuk...
"Our family of 5 arrived at the villa at 630pm tired and hoping for a good night rest. Pressed the bell and knocked on the door before someone came down from the villa. Realised they werent aware there is a booking for the night's stay! We had to wait for a good one hour before that poor caretaker sort out the stay wt the owner for our booking and then cleaned the rooms. No service recovery and no apologies by the owner at all. Utterly disappointed!
"
"Our family of 5 arrived at the villa at 630pm tired and hoping for a good night rest. Pressed the bell and knocked on the door before someone came down from the villa. Realised they werent aware there is a booking for the night's stay! We had to wait for a good one hour before that poor caretaker sort out the stay wt the owner for our booking and then cleaned the rooms. No service recovery and no apologies by the owner at all. Utterly disappointed!
"
"My family and I had a fantastic time staying at the Weir House. Our only regret was that we could only stay one. From the patio of the house, we could hear the rapids of the river and surrounded by verdant forest. Staying here truly was a highlight of our Sri Lanka trip.
Mr. Maha, the manager was so very helpful, including assisting us to book a hotel in Kandi when it turned out that the place we originally booked was a huge disappointment. He even arranged 2 tuk tuks to take us to the...
"My family and I had a fantastic time staying at the Weir House. Our only regret was that we could only stay one. From the patio of the house, we could hear the rapids of the river and surrounded by verdant forest. Staying here truly was a highlight of our Sri Lanka trip.
Mr. Maha, the manager was so very helpful, including assisting us to book a hotel in Kandi when it turned out that the place we originally booked was a huge disappointment. He even arranged 2 tuk tuks to take us to the...
"We cooked our meal for the diner and the property owner was flexible on providing us with whatever we need.Tea and lunch were prepared by the owner for us."
"We cooked our meal for the diner and the property owner was flexible on providing us with whatever we need.Tea and lunch were prepared by the owner for us."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Thankyou to the whole team at Citadel Kandy. From the check in to checkout I was met with friendly helpful staff. Great service at breakfast and dinners. Excellent bar service and cocktail making. Hats off to the chefs for the range of delicious foods for the buffets.
Sri Lanka is open and I’d recommend the Cinnamon Citadel as a great place to stay. Great quiet comfy rooms, good range of sun beds by the pool for relaxing. Was a great stay. Thanks again to all the team. "
"All facilities excellent
Only suggestions
Liquid soap in bathroom instead of bars of soap
Bath could do with grab bars or a bath mat
Otherwise a beautiful location with stunning views "
"Room was very clean, felt spacious and very modern. Air conditioning could have been a little bit better though. The dinner buffet was lovely and staff were really friendly. Would definitely stay here again!"
"Excellent hotel sitting in the hills above Kandy with incredible staff. The hotel manager is fantastic and so friendly. During a testing cyclone period they never missed a beat and ket things moving as best they ciuld. "
"Nice place, good service.
Not many sun loungers at the pool.
Sad to hear that the leftovers from the buffet are thrown out and not given to the ones in need. Try to reduce food waste, and at the same time do something good for the ones without much."
"We had a fantastic stay at this hotel. The views overlooking Kandy were stunning and made every moment feel special. The breakfast was fresh, generous, and a great start to each day. Its close location to the train station was incredibly convenient. A great place to stay with excellent value and comfort."
Yes, there are holiday rentals close to the most popular sights in Ambanwala, or you can select a more secluded option if you're looking for a relaxing stay.
What are some of the best holiday rentals that Ambanwala has to offer?
Gunda's Holiday Home: This holiday home rental outside of Ambanwala offers a terrace, a garden and daily housekeeping to help you feel perfectly comfortable in your new surroundings. This holiday rental also comes with free parking to give you added peace of mind. Make the most of a library in this rental home to help you unwind.
What can I see and do in Ambanwala?
Explore the area and family-friendly sights such as New Ranweli Spice Garden, or get out into nature at a spot like Royal Botanical Garden. Ambuluwawa Temple and Kadugannawa Tea Factory & Sales Center are a couple of places you'll find in the wider area.
What are holiday rentals like in Ambanwala?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Ambanwala. Holiday rentals offer amenities such as hot tubs, fire pits and patios so you'll have everything you need. If you're concerned about a sanitised environment, a holiday rental can offer a sense of safety away from shared hotel lifts and lobbies packed with people while still allowing you the excitement and enjoyment of travel. You'll also find more space in a holiday rental than in a standard hotel, which makes a holiday rental an attractive choice for a family trip.
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