You are always welcome at Al Bateel Hotel and hope to see you again ..... Thanks for your great evaluation.... Al Bateel Hotel Team ...

Dear Mr. Alnemran, Thank you very much for taking time to leave us a review, we are putting all out efforts into making sure our guests have the best experience possible. looking forward to your next visit.

Thank you Mr. Mohamed for taking the time to write your great review of our property and Staff. We are glad we exceeded your expectations.Thank you again, and we look forward to hosting you once again on your next trip to Amman

Thank you Ms. Aisling for taking the time to write your great review of our Staff. We are glad we met your expectations. Your comments are very much valued and appreciated. We look forward to hosting you again on your next trip to Amman! Best Regards Al Bateel Team

Dear Mr. Phil, first of all I would like to state that I, the guy who checked you in, spoke fluent Americn English, and I noted to my employees to take extra attention to your requests as you were very kind. The pictures on Expedia and it's agents are exactly what our rooms/apartments are, and I have recently updated all the pictures with what I made sure to be non-professional picture so I would not get such complaints, the shower is Amman's standard for our price range, and we had to compromise our standard sound proof window glass so we would be able to put the huge windows you had in your room, thinking that since it's on our highest floor it would not be an issue, we apologize for your experience but I believe you were not subjective with your review. We hope you accept our apology and we will take all your notes with serious consideration. Thank you for taking time to give us a review.

Dear Dr. During your stay we had 15 other doctors staying, and they were all here for the same test, why is it that you were the only one with complaints, while others had a great experience? All of our walls are sound proof, double coated, and room service is available 24/7. Alcohol is prohibited in the property and noise complaints are addressed immediately, why is that we had no complain from you? There is no single Hotel Apartment in the kingdom that offers local calls, on what basis did you expect to be offered so? Cleanliness is one of our main concerns, mistakes could happen, but again why didn't we hear a word from you? If your allegations are true, housekeeping staff will be questioned. I assure the professionality of our staff my self, and we try to keep it up to the highest standards. We had one new employee that is never by herself, and is always monitored for assurance of the highest quality serves. I will contact you for more details. Thank you for visiting Al Bateel.

Dear guest, Thank you for leaving us a review, but it would of been great if you could tell us what was the reason for you not having the highest quality stay. Thank you for visiting Al Bateel.

Thank you. Welcome back anytime. :)

Thank you, come back any time :)

Dear Qusai, We apologize for your inconvenience, and we do admit that we needed to update our offered services, which has been done. However you have failed to be objective with your review as we are right next to the University of Jordan, the biggest university in the kingdom, that means you can find all means of transportation here taking you to every stop and city. We do not have a single broken window in the entire property, also we always include taxes in our prices, perhaps it was a mistake. Please note that we take your review very seriously, and with all consideration. Further investigation is due. We will contact you for more details. Thank you for visiting Albateel.

Your comments are very much valued and appreciated. Thank you again, and we look forward to seeing you on your next trip to Amman! Best Regards - Salam

Dear Guest, Thank you for taking the time to write your great review of our property. Your comments are very much valued and appreciated. Thank you again, and we look forward to seeing you on your next trip to Amman! Best Regards,

يسعد مساك سيد اسامة شكرا لك على اختيار فندق البتيل خلال فترة اقامتك في الاردن شرفنا حضوركم الكريم ووجودكم الرائع كل الشكر

Nous avons amélioré notre foudre extérieur , et la décoration, et nous travaillons actuellement sur ​​l'amélioration de la foudre intérieure. Je vous remercie :)

عفوا انسة\مدام. احنا بنعتذر عن تجربتك معنا, و احنا قمنا بتجديد صفحتنا بكل الميزات الموجودة عنا, و قمنا بازالة الميزات غير الموجودة, التي تم وضعها عن طريق الخطأ. احنا بنوعدك زيارتك المقبلة راح تكون افضل بكثير. شكرا.

Dear Guest, Thank you for taking the time to write your great review of our property. Your comments are very much valued and appreciated. Thank you again, and we look forward to seeing you on your next trip to Amman! Best Regards,