We had originally booked an apartment for four of us to stay in as we were celebrating a 50th birthday. When we came to check in we were told “sorry, we have double booked you and you now have 2 separate rooms, but they are near to each other”. We were so disappointed, but not much we could do as no more rooms were available. When we went to our rooms they couldn’t have been any further apart ! It was now late, so I left my grumbling to the morning and spoke to Jill the receptionist who was absolutely marvellous and so helpful and apologetic. We were given breakfast vouchers for the inconvenience.
Overall we would all stay here again, the hotel and apartments were comfortable, the staff were very helpful and friendly, the free shuttle bus that runs every 15 minutes took us straight to airport where we were able to get the train straight into central Amsterdam.
Would recommend