Dear Cornelis, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the lack of soap in the shower, the non-functional TV, and the absence of amenities such as a coffee machine or alarm clock. This falls short of the standards we aim to uphold. Please know that we take your feedback seriously, and we will address these concerns promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to make it up to you on your next visit.Kind regards,Erwin M. BruynGeneral Manager

Dear Peter, We sincerely apologize for the inconveniences you experienced during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and it's disappointing to hear that we fell short in meeting your expectations.Regarding the lack of soap in the shower and the non-functioning TV, we will address these issues with our housekeeping and maintenance teams to ensure that they are promptly rectified. Additionally, we apologize for the absence of a coffee machine and an alarm clock in your room. We will take your feedback into consideration as we strive to improve our amenities and services.We truly appreciate your feedback, as it helps us identify areas for improvement. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to contact us directly. We hope to have the opportunity to exceed your expectations in the future.Kind regards, Erwin M. BruynGeneral Manager

Dear Deirdre, We're glad to hear that you found our location convenient to the airport and that you enjoyed a comfortable stay with us. We appreciate your compliments on our friendly staff and good service at the restaurant. However, we apologize if the food didn't meet your expectations in terms of both quality and pricing. Rest assured, we'll take your comments into consideration to improve our offerings. We look forward to welcoming you back on your next visit.Kind regards, Erwin M. BruynGeneral Manager

Dear Jerome,Thank you for sharing your thoughts! It sounds like the airport shuttle was a significant highlight of your experience. We're delighted that our shuttle service contributed positively to your stay. If there are any specific areas where we can further improve our shuttle service or any other aspects of your stay, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future!Kind regards, Erwin M. BruynGeneral Manager

Dear Rekha,We're pleased to hear that you had a pleasant stay and found our airport shuttle service convenient. It's great to know that you appreciated the cleanliness of our property, including the rooms and bathrooms. We're also pleased that you were satisfied with our customer service. Thank you for your positive feedback.We look forward to welcoming you back soon.Kind regards,Erwin M. BruynGeneral Manager

Dear Dorothy,We're pleased to hear that you had a wonderful four nights with us and that you would recommend our hotel to others seeking a convenient and peaceful location in Amsterdam.We're also delighted to hear that our staff, particularly Jelle and Milan, provided you with excellent and attentive service throughout your stay. We will be sure to pass along your kind words to them.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards,Erwin M. BruynGeneral Manager

Dear Stephen, Thank you for your feedback. We apologize for any discomfort caused by the detergent used for our linens. We understand the importance of providing a comfortable stay for all our guests and will ensure that your concerns are addressed promptly. We appreciate your understanding and hope to welcome you back in the future.

Dear Michael,We apologize for any inconvenience you experienced during your stay. Please feel free to contact us directly to discuss this further or if there is anything else we can do to make amends for the issues you faced. Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Kind regards, Erwin M. BruynGeneral Manager

Dear Samantha, Thank you for your review! We're pleased to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another exceptional stay in the future!Kind regards,Erwin M. BruynGeneral Manager

Dear Ari, We're delighted to hear that you found our airport shuttle convenient and that you enjoyed your stay in our impeccable rooms! Thank you for recommending us, and we look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager

Dear Jane, Thank you for sharing your experience! We're glad to hear that you enjoyed your stay and found our facilities to be very nice. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back if you need to be close to the airport in the future!Kind regards, Erwin M. BruynGeneral Manager

Dear Jinming, We apologize for the inconvenience you experienced with our shuttle bus service during your stay. Your feedback is crucial for us to address these issues and improve our services. We'll be investigating the incidents you mentioned to ensure the safety and efficiency of our shuttle service. We're glad to hear that you found other aspects of your stay satisfactory. . Thank you for bringing this to our attention and we hope to welcome you back again soon.Kind regards,Erwin M. BruynGeneral Manager

Dear Ellen,We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us, and we regret that we fell short of meeting your expectations. We will address the issues you raised with our team to ensure improvements are made. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to make it right for you in the future.Kind regards,Erwin M. BruynGeneral Manager

Dear Ralph, Thank you for sharing your feedback! We're glad to hear that you found our facility quiet and restful. We understand concerns about food prices and appreciate your input. If there's anything specific you'd like us to address or improve, please don't hesitate to let us know. We hope to welcome you back again soon! Kind regards,Erwin M. BruynGeneral Manager

Dear Kiana, We're truly sorry to hear about your experience with our staff. Providing friendly and courteous service is a top priority for us, and we apologize if we fell short of your expectations. Your feedback is valuable, and we will address this issue with our team to ensure it doesn't happen again in the future. We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back for a more positive experience.Kind regards, Erwin M. BruynGeneral Manager

Dear Edna,We sincerely apologize for the inconvenience you experienced with our housekeeping services during your stay. It's disappointing to hear that the cleanliness and maintenance of your room did not meet our usual standards. Your feedback is invaluable, and we will address these issues with our housekeeping team to ensure such oversights are not repeated. Please know that your comfort and satisfaction are of utmost importance to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Kind regards,Erwin M. BruynGeneral Manager