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Reviews of Hotel Isis

3 out of 5
Hotel Isis
Spreeuwenpark 17, Amsterdam

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 93 reviews" "
Rating 8 - Good. 33 out of 93 reviews" "
Rating 6 - Okay. 14 out of 93 reviews" "
Rating 4 - Poor. 7 out of 93 reviews" "
Rating 2 - Terrible. 3 out of 93 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel for convenient walkavle to the city and main station, ferry is very close and free, the only problem are the stairs because we have a big bag
Stayed 2 nights in May 2024
Response from Ragab on 13 May,2024
Thanks for staying with us. We appreciate your feedback

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service
The best thing about Hotel Isis is its location: 7 minutes' walk from the (4-min) ferry to Centrum, and 11 minutes' walk to the nearest Metro station. Next best is the neighbourhood= safe, mostly quiet, residential. Next best are the neighbours! There's a very good Turkish restaurant 30m away, an outstanding Indian/Nepalese restaurant 20m away, a fabulous bakery 15m away, and a little grocery store 10m away. The pool club next door sells cheap beer to go (you can reach out in your slippers!). We must also mention the very friendly and helpful staff, who have good coffee, a smile and a nice cat on the go at all hours. Ragab was delightful. However, you need to know.... * this is an old building: no elevator; steep (steep!) stairs; thin walls; no space; no luxuries at all. 3 stars in whose mind? Not ours: it's a good 2 star. * the pool hall next door was noisy just once (in a week) - no music, but much chatting until 2am. * most folks here are not as friendly as the owners. Expect abrupt - but with a smile reserved just for tourists! * the streets ain't clean (but sadly, that goes for most of the city). * cycles - and some cyclists - can kill you: look both ways. Twice. * sadly, the "pick up after you dog" rule seems to have missed Amsterdam - watch where you step. On the whole, we loved Amsterdam, but the city's beauty - only just - overcomes it's many unnecessary shortcomings.
Stayed 5 nights in May 2024
Response from Ragab on 7 May,2024
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Maureen

Travelled with family
It was an okay place, really no restaurants or coffee shops near by. The real concern was the stairs very steep and in a curve . Rooms were clean and service was fair. Would I stay there again ? Probably not .
Stayed 3 nights in Apr 2024
Response from Ragab on 22 Apr,2024
Thanks for staying with us. We appreciate your feedback .

2/10 Terrible

Jaime

Travelled with partner
Disliked: Amenities, property conditions & facilities
No elevator. Our room in the third floor, with suitcases was a major inconvenience
Stayed 3 nights in Apr 2024
Response from Ragab on 12 Apr,2024
Thank you for your feedback , why you did not contact the reception team regarding your complaints about the room ? We would have been happy to assist you during your stay.Also we did not mention in the description that the hotel has an elevator .

8/10 Good

John

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Rooms were small but clean & comphy. Host very pleasant. Location limited to good restaurants. Location not central
Stayed 1 night in Apr 2024
Response from Ragab on 10 Apr,2024
Thanks for staying with us. We appreciate your feedback .

4/10 Poor

vladimir, vancouver

Travelled with family
Disliked: Amenities, property conditions & facilities
It is not a hotel. More like a hostel. Not worth money
Stayed 1 night in Mar 2024
Response from Ragab on 26 Mar,2024
Thanks a lot for your feedback

6/10 Okay

Helen

Stayed 3 nights in Feb 2024
Response from Ragab on 12 Feb,2024
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Mohsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Ragab on 7 Dec,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Katie

Travelled with partner
Liked: Staff & service, amenities
Staff were lovely, had a really nice stay, the only negatives are it is abit noisy and the hotel has a cat which just wonders around. Not great especially when your not a cat person. I personally feel that it shouldn’t allowed in the kitchen or near guest rooms. Everyday I opened the door and it’s outside.
Stayed 3 nights in Nov 2023
Response from Ragab on 17 Nov,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is especially friendly
Stayed 8 nights in Nov 2023
Response from Ragab on 13 Nov,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

chang

Stayed 5 nights in Oct 2023
Response from Ragab on 12 Oct,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel .

10/10 Excellent

JEAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good budget accommodation, management was aware of clients needs, very helpful family run business
Stayed 2 nights in Oct 2023
Response from Ragab on 10 Oct,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel .

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location just a ferry from Central station. A little oasis.
Stayed 2 nights in Oct 2023
Response from Ragab on 10 Oct,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel .

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs renovation and improvements.
The spiral start is to danger to walk upstairs. There is no saop and lotion in the bathroom. The bed sheets feel like didn't change. No clothes rack to hang clothes. Everything was very under my expectations. Would not recommend friends or anyone.
Stayed 1 night in Sep 2023
Response from Ragab on 28 Sept,2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Richard

Stayed 2 nights in Sep 2023
Response from Ragab on 12 Oct,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Deanna, Calgary

Liked: Cleanliness, staff & service
An affordable stay in a convenient location! The hotel is nothing fancy, but it does the trick. The room was clean and the staff were extremely friendly and helpful. There was no air conditioning or elevator, but it didn’t matter much to me since I was visiting in the fall and I travel light, but something for others to keep in mind. The location is something to boast about for sure. Away from the noise and hustle and bustle of Amsterdam, it’s a quick, free ferry ride across the river to central station. The ferry runs so often I never waited more than 2 minutes for one. Close to everything without the high prices you would pay otherwise. I would recommend this hotel to anyone visiting Amsterdam on a budget.
Stayed 2 nights in Sep 2023
Response from Ragab on 15 Sept,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

8/10 Good

mustafa

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Ragab on 5 Sept,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel .

8/10 Good

James

Stayed 2 nights in Aug 2023
Response from Ragab on 13 Aug,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel.

4/10 Poor

Rachel, Cosmopolis

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My pillow smelled strongly of urine! They don’t have an air conditioner, but had a fan in our room. Our room was TINY! There was no place to open a suitcase. Since we were on the ground floor, we could hear every footstep on the wooden stairs. Owner was pleasant and helpful. Worse property we stayed at on this trip.
Stayed 1 night in Aug 2023
Response from Ragab on 11 Aug,2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a lovely 2 night stay at hotel isis, comfy, clean and quiet, just a shame about the weather!
Stayed 2 nights in Aug 2023
Response from Ragab on 7 Aug,2023
Thanks for staying with us. We appreciate your feedback .

8/10 Good

Arnaud

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, the rooms are small and simple, staff is very nice and helpful. 5 minute walk to the ferry that takes 3-4 minutes to get you to the downtown area, the ferry comes every 8 minutes or so so you’ll never have to wait very long. Parking is plentiful and costs around 9 euros for 24 hours.
Stayed 1 night in Jul 2023
Response from Ragab on 20 Jul,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

8/10 Good

Rena

Travelled with partner
Liked: Cleanliness, staff & service
Staff went way above and beyond. There was no elevator, and we had a lot of luggage. We were aware of this in advance and ready to carry it up and down the stairs ourselves. But we checked in early, and the staff took everything upstairs once the room opened up. Similarly when we checked out, they suggested we leave the larger suitcases for them to take down. The down side: the rooms are small (but fine if all you want is a place to sleep and shower) and have no AC. Our first night, a Saturday, was unusually hot. We had to open the window, which meant a lot of noise from two nearby bars. We moved from the second floor to the third floor for the two remaining nights of our stay (the staff took our luggage up again!). There were no further noise issues; the weather had cooled off and the bars were closed.
Stayed 3 nights in Jul 2023
Response from Ragab on 13 Jul,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Devin

Liked: Cleanliness, staff & service
Nice hotel with welcoming staff. No A/C but as long as you aren’t visiting in the middle of summer, it is not a big deal. 5 minute walk from the ferry and a supermarket is just down the street.
Stayed 3 nights in Jul 2023
Response from ragab on 12 Jul,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sidney, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a 5-10 min walk to 2 free ferry wharves that take 7 min to Amsterdam central train station area Steep stairs and no lift 24 hr reception
Stayed 2 nights in Jul 2023
Response from RAGAB on 12 Jul,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

NDIOUGA

Stayed 2 nights in Jul 2023
Response from Ragab on 27 Jul,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Annamarie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people who work there. And there was a wonderful bakery three or four doors down. They have fresh, beautiful bread and nice and not expensive, spinach, pie kind of things and baklava, and a wonderful young man that runs the place. Free ferry close by to the central area of Amsterdam.
Stayed 3 nights in Jun 2023
Response from ragab on 4 Jul,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

8/10 Good

Erica

Stayed 1 night in Jun 2023
Response from Ragab on 18 Jun,2023
Thanks for staying with us. you are always welcome in our hotel .

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. 5 minute walk from ferry into city. Great, safe location. Easy walk to all attractions.
Stayed 2 nights in Jun 2023
Response from Ragab on 10 Jun,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Fridge was broken and they replaced it right away. Was conveniently located with a short free ferry to central station.
Stayed 4 nights in May 2023
Response from RAGAB on 5 Jun,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
All good,basic but convenient for flights
Stayed 1 night in May 2023
Response from ragab on 2 Jun,2023
thank you for your feed back

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Staff were great, very welcoming, all areas were clean. Very handy (5-10 mins walk) for ferry to central Amsterdam. Location nice and quiet. Despite rules about not smoking, hotel smells of stale smoke. Doors bang which is annoying early/late, and if someone in neigbouring room decides to enjoy their evening, you will hear every detail!
Stayed 3 nights in May 2023
Response from ragab on 25 May,2023
thank you for your feed back

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Amsterdam was bustling. After a day of sightseeing it was very pleasant to take the five minute free ferry across to the north side of the IJ, which was peaceful and green. We went back and forth a number of times, and never waited more than a couple of minutes for the ferry. The hotel is basic but it met our needs for a quiet place to stay.
Stayed 3 nights in Apr 2023
Response from ragab on 5 May,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable not much else to say
Stayed 3 nights in Mar 2023
Response from Ragab on 6 Apr,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option
Nice location outside the busy area and not far from it. Nice price and nice room
Stayed 3 nights in Feb 2023
Response from Ragab on 22 Feb,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
A little off the beaten path but well worth the extra effort to get a very good deal in a very nice city…
Stayed 2 nights in Feb 2023
Response from ragab on 15 Feb,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Friendly staff. The hotel is in a nice location not far from the Central Station.
Stayed 3 nights in Nov 2022
Response from ragab on 23 Nov,2022
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have a little cat that kindly greets you mama Sammie. Staff assures hotel safety and it is very spacious room with space.
Stayed 2 nights in Oct 2022
Response from ragab on 28 Oct,2022
Thanks for staying with us. We appreciate your feedback and you are alwas welcome in our hotel

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay, perfect site, near to the center by the free ferry, quite area. Staff were absolutely amazing, helpful, nice especially Mr Ahmed and Anas. I would recommend it to my friends.
Stayed 2 nights in Oct 2022
Response from ragab on 23 Oct,2022
Thanks for staying with us. We appreciate your feedback and you are alwas welcome in our hotel

8/10 Good

VERONICA

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel staff are lovely and very helpful. Cosy hotel in a good location, close to the centre with free ferries on offer. Only complaint would be 3rd floor is up 52 steep stairs, my own fault for not considering accessibility however it was a bummer. Would definitely stay again however just on a lower floor :)
Stayed 3 nights in Sep 2022
Response from ragab on 21 Sept,2022
Thanks for staying with us. We appreciate your feedback and you are welcome in our hotel on a lower floor .

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Isis, Amsterdam
Lovely little family run hotel just outside the centre of Amsterdam. Friendly staff and good facilities. Good value for money.
Stayed 4 nights in Sep 2022
Response from ragab on 21 Sept,2022
Thanks for staying with us. We appreciate your feedback and you are alwas welcome in our hotel .

6/10 Okay

Salman

Travelled with group
Its not good not bad. It was a good experience
Stayed 3 nights in Aug 2022
Response from ragab on 23 Aug,2022
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property stayed here on two occasions during my trip!
Stayed 1 night in Aug 2022
Response from ragab on 16 Aug,2022
Thanks for staying with us. We appreciate your feedback and you are alwas welcome in our hotel .

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from ragab on 15 May,2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta del otro lado del centro de Amsterdam, había que caminar como 10 min para tomar el ferry, muy amables, limpio todo
Stayed 3 nights in Mar 2024
Response from Ragab on 31 Mar,2024
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Léonie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très gentil. Petit hotel charmant
Stayed 3 nights in Feb 2024
Response from Ragab on 26 Feb,2024
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

8/10 Good

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyat performans Oteli
Otel sessiz bir semtte, tüm gün gezip uyku için otele geç saatte döndük, otelin içinde yada cadde sokaklarda gürültü yada rahatsız edici bir ortam yoktu. Oda küçüktü ama temizdi, fotoğraflarda ki gibiydi. Resepsiyon görevlileri yardımseverdi. Otomobil kiralamıştık, otelin önünde otomata park ücreti ödeyerek aracı park edebildik. Fiyat uygun olunca güvenlik endişesi artıyor ama biz eşimle çok rahat ettik. Lüks aramıyorsanız tavsiye ederim
Stayed 2 nights in Nov 2023
Response from Ragab on 22 Dec,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Javier Alberto

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Ragab on 21 Nov,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

10/10 Excellent

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple place, got everything you need.
Stayed 2 nights in Nov 2023
Response from Ragab on 5 Nov,2023
Thanks for staying with us. We appreciate your feedback and you are always welcome in our hotel

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Slitent, men grei pris og plassering.
Vi valgte hotellet som et kompromiss mellom pris og plassering. Gikk to forskjellige ferger hele tida over IJ og kort spasertur bort til fergeleiene. Imidlertid framstår hotellet som slitent. Dårlig ventilasjon på badet. Ingen heis. Trang og bratt trapp, sånn som er vanlig også i sentrum.
Stayed 3 nights in Oct 2023
Response from Ragab on 10 Oct,2023
Thanks for staying with us. We appreciate your feedback .