Dear Holly, We would like to thank you for this review about your recent experience in our hotel.While we are sorry to hear about the issue with the air conditioning system we appreciate your mention of our team's professional service in trying to find the best solution for you. Such positive feedback encourages us to constantly uphold our high performance. However, please accept our apologies for any inconvenience.All of the team hope that we may be able to see you again in the future. Kindest regards,Sjoerd Sybesma, General Manager

Dear Maria Sidonia,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us and we are pleased that you received friendly and professional service from our team.We are also delighted that you were able to take advantage of our tasty breakfast and that our spacious rooms and the high standards we set ourselves met your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,Sjoerd Sybesma, General Manager

Dear Michael,Thank you for such a great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,Sjoerd Sybesma, General Manager

Dear Nga,Thank you for such a positive review.Knowing our team were attentive to your needs is very rewarding and will motivate us to continue doing our utmost to ensure our guests enjoy their stay.It would be our pleasure to have you return on another occasion. Very best wishes,Sjoerd Sybesma, General Manager

Dear Margie,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,Sjoerd Sybesma, General Manager

Dear Marie,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Sjoerd Sybesma, General Manager

Dear Natalie, Thank you for leaving us this review of your recent stay.We are delighted that you had a pleasant experience during your time with us and that you found our location to be ideal for your requirements.We are sorry that our bar hours were not to your expectations and have noted your feedback. Be aware if for a next time when you stay in the weekend, we can always offer a breakfast to-go if you need to leave early,All of the team hope that we may be able to see you again in the future. Kindest regards,Sjoerd Sybesma, General Manager

Dear Keona,Thank you for this kind feedback concerning your visit.We are thrilled to hear that our exceptional team made a difference during your stay, and that you appreciated their helpfulness and friendly service. It's also great to know that you found your room to be impeccably clean and well-maintained, with all the necessary amenities.It would be our pleasure to have you return on another occasion. Very best wishes,Sjoerd Sybesma, General Manager

Dear Dana,Thank you for taking the time to share this feedback.We are delighted that you enjoyed your stay and appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit memorable. Thank you for highlighting our convenient location. We value the opinions of our guests and will certainly be considering your feedback.All of the team hope that we may be able to see you again in the future. Kindest regards,Sjoerd Sybesma, General Manager

Dear Guest,Thank you for taking the time to review your recent stay.We are pleased that you enjoyed staying at our hotel and that our team were attentive to your needs.We hope to see you again in the future. Best regards,Sjoerd Sybesma, General Manager

Dear Vince,Thank you for your kind feedback.We are thrilled to hear that you found our check-in process smooth and efficient, and that our team was able to accommodate your partner's early arrival. It's great to know that you enjoyed our breakfast buffet, with its fresh and delicious offerings, as well as the attentive service from our staff. We're also delighted that you appreciated the cleanliness of your room and the complimentary mini bar stocked with a variety of beverages.We look forward to having you return. Best wishes,Sjoerd Sybesma, General Manager

Dear Fernando,Thank you for this positive review of your stay.We are thrilled to hear that you appreciated the modern and new design of our hotel. Our team works diligently to maintain a fresh and contemporary atmosphere for our guests to enjoy. We are also glad that you found our room amenities to be top-notch, as we strive to provide a comfortable and convenient stay for all our guests.The entire team look forward to welcoming you back on a future visit.Kind regards,Sjoerd Sybesma, General Manager

Dear Matthew,Thank you for this kind review.We are delighted to hear that you enjoyed our bright and open rooms, as well as the comfort of our Dreammaker mattress and 300-thread-count sheets. Our goal is to provide a pleasant stay for all our guests, and it's great to know that we succeeded in your case.We appreciate your high ratings on room cleanliness, hotel condition, and service. Our team works hard to maintain a clean and welcoming environment, and we're glad that their efforts were evident during your stay. We also strive to provide top-notch amenities, and we're happy that you found them satisfactory.We look forward to welcoming you back in the future.Best wishes,Sjoerd Sybesma, General Manager

Dear Stephen,Thank you for this positive feedback.We are delighted to hear that our location was perfect for your Amsterdam Marathon stay, and that you found our staff to be extremely helpful and friendly. It's great to know that you enjoyed the tapas from our Bar menu and found our breakfast more than adequate. We appreciate your recommendation for fellow marathon participants.Thank you for mentioning the late checkout option, which allowed you to rest and recuperate after the marathon. We always strive to provide our guests with the best possible experience, and we're glad that this service was beneficial for you.Thank you again; we look forward to welcoming you back soon.Kind regards,Sjoerd Sybesma, General Manager

Dear Rebecca,Thank you for sharing your opinion after your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future visit.Kind regards,Sjoerd Sybesma, General Manager

Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that you appreciated the complimentary minibar in your room and its daily restocking. Our aim is to provide our guests with unique and thoughtful amenities to enhance their stay. It's great to see that our efforts have left a positive impression on you.Your kind words regarding the cleanliness, hotel condition, service, and room amenities are truly appreciated. We strive to maintain high standards in all aspects of our hotel, and it's rewarding to know that our efforts have been recognized.We look forward to welcoming you back in future.Best regards,Sjoerd Sybesma, General Manager

Dear Guest,Thank you for taking the time to review your recent stay.We are thrilled to hear that you found our location convenient for your visit to Amsterdam and appreciated the cleanliness of our hotel. Our team takes great pride in providing a welcoming and helpful atmosphere for our guests, so it's fantastic to know that their efforts were recognized during your stay.It's also great to see that you enjoyed our room amenities, although we always strive for perfection and will continue to improve our offerings to ensure an even better experience for our guests.We look forward to welcoming you again. Best wishes,Sjoerd Sybesma, General Manager

Dear Aashish, it was good speaking to you earlier this week and listing to your feedback which especially referring to our breakfast. As we discussed, next time you are planning to visit us again, let me know. Sincerely, Sjoerd Sybesma

Dear Guest,Thank you for taking the time to review your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you in the future.Kind regards,Sjoerd Sybesma, General Manager

Dear Brian,Thank you for sharing your review.We are glad to hear that you enjoyed our hotel's condition and amenities. However, we are truly disappointed to learn about the issues you faced during your stay regarding the service, toilet paper, towels, and minibar. We strive to provide exceptional service to all our guests, and it is clear that we did not meet your expectations in this case.Please rest assured that we have addressed your concerns with our team to ensure that such situations do not occur in the future. We understand the importance of maintaining a high standard of cleanliness and service, and we apologize for any inconvenience you experienced. We hope that you will give us another opportunity to provide you with the excellent service and amenities that our guests have come to expect from our hotel.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Sjoerd Sybesma, General Manager

Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that our location was convenient for your project and that you appreciated the excellent transport links to the airport and the Hague. Our hotel indeed enjoys an exceptional location in Zuidas, one of the most fascinating and vibrant areas in Amsterdam, with easy access to public transportation and the airport.Thank you once again for your kind words, and we hope to welcome you back to our hotel in the future.We look forward to welcoming you back. Best wishes,Sjoerd Sybesma, General Manager

Dear Samiya,Thanks for taking the time to review your stay at our hotel.We apologize for any inconvenience you may have experienced during your stay. We strive to provide the best service possible, and we appreciate your feedback as it helps us improve. Regarding the absence of slippers and robes in the room, we apologize for any confusion. These amenities are only available in our Loft, Townhouse and Premium rooms. We will make sure to clarify this information on our website to avoid any future misunderstandings. Additionally, we apologize if the complimentary items in the mini fridge did not meet your expectations. We will take your feedback into consideration.We are pleased to hear that you found our hotel's location convenient, being right next to the main train station. As for the rooftop, we apologize for any disappointment caused by its unavailability during your stay. We have however published on our website and our partner websites that we are closed for refurbishment. We apologize for any inconvenience this may have caused.We appreciate your feedback regarding the breakfast options for vegetarians. We will review our menu to ensure we offer a wider variety of choices for our vegetarian guests. Thank you for bringing this to our attention.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.We do hope to welcome you back in the future.Best wishes,Sjoerd Sybesma, General Manager

Dear Akil,Thank you for taking the time to share your feedback.We are glad to hear that you found our hotel clean and in good condition. We take pride in maintaining a high standard of cleanliness and comfort for our guests.However, we are concerned about the issues you mentioned regarding false information and unexpected expenses. We strive to provide accurate and transparent information about our hotel and its services. If you could provide more details about the specific issues you encountered, we would be happy to look into them and address any discrepancies with Expedia website. We apologize for any inconvenience this may have caused during your stay.We look forward to welcoming you again. Best regards,Sjoerd Sybesma, General Manager

Dear Diane,Thank you very much for this kind review of your stay.We are pleased that you had an enjoyable stay with us and were able to make the most of exploring the city from our convenient location.We are also glad that you appreciated our high standards; this is very rewarding for our team.We look forward to welcoming you back on a future visit.Kind regards,Carlijn de Winter, Duty Manager

Dear Marcia,Thank you for reviewing your recent stay with us.We are delighted to hear that you appreciated our friendly and caring staff, as we strive to make every guest's stay as comfortable as possible. We understand your concern regarding the high number of floors and are glad that we were able to accommodate your request for a lower floor.We appreciate your feedback on the breakfast options and will take it into consideration for future improvements. All of the team hope that we may be able to see you again in the future. Kindest regards,Carlijn de Winter, Duty Manager

Dear Guest, Thank you for taking the time to write this review.It is nice to know that you found our central location to be so convenient.While we regret that the size of the room did not completely meet your expectations, we have noted your comments.We aim to provide each guest with a memorable experience and so its quite rewarding to know that your time among us was enjoyable.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Carlijn de Winter, Duty Manager