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Reviews of Hyatt Place at Anaheim Resort/Convention Center

3 out of 5
Hyatt Place at Anaheim Resort/Convention Center
2035 S Harbor Blvd, Anaheim, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 682 out of 1182 reviews" "
Rating 8 - Good. 288 out of 1182 reviews" "
Rating 6 - Okay. 110 out of 1182 reviews" "
Rating 4 - Poor. 63 out of 1182 reviews" "
Rating 2 - Terrible. 39 out of 1182 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and staff was amazing
Stayed 1 night in Apr 2024

8/10 Good

Dereje G, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Parking kinda expensive other thank good place to stay with your family
Stayed 3 nights in Apr 2024
Response from Reservations Supervisor on 29 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Adan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Súper close to Disney. Easy check & parking. The front desk people were friendly. Leticia at the kitchen was friendly. The food was delicious, warm and fresh. The rooms was clean and ideal size for our family. I only recommend they upgrade outlets for phones-electronics. No SUB outlets.
Stayed 1 night in Apr 2024
Response from Reservations Supervisor on 29 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and rooms smelled fresh and clean
Stayed 1 night in Apr 2024
Response from Reservations Supervisor on 23 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re there for Disneyland trip like I was, this hotel is way to far if you are walking to the park. Super nice but no shuttle service is why I won’t stay there again for a Disney trip as well as the price for parking per night is to high. Pool towel bin was always empty in the evenings. Great breakfast buffet!!
Stayed 2 nights in Apr 2024
Response from Reservations Supervisor on 29 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

MARGARITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN SINCE WE GOT THERE AND EVERYONE SO WELCOMING
Stayed 2 nights in Apr 2024
Response from Reservations Supervisor on 23 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great by Hyatt. Will always stay here.
Stayed 3 nights in Apr 2024
Response from Reservations Supervisor on 23 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Shoubert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I was not aware of until checked in, it was the $30 daily parking fee. Which I think for staying guest should have been free.
Stayed 4 nights in Apr 2024
Response from Reservations Supervisor on 23 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel, rooms are spacious and clean. The included breakfast is very convenient.
Stayed 1 night in Feb 2024
Response from Reservations Supervisor on 23 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

6/10 Okay

Roxanne

Travelled with family
Liked: Amenities
The property was nice/average overall. Nice sitting area in the room which give more overall room. On the down side we had a very noisy mini fridge in room 401, thank goodness I travel with earplugs. Considered unplugging it, but could not since my sister travels with medication that needs to be refrigerated. Also, on the day we did not go into the Disneyland park....we slept in a bit, got down to breakfast at 9:30am.....and found the breakfast is only provided until 9:00am?? Seriously, I have never seen breakfast service stopped that early. We had to go purchase breakfast elsewhere at 9:30am even though our rate included the Hyatt Place breakfast....bummer.
Stayed 1 night in Apr 2024
Response from Reservations Supervisor on 23 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was nice enough but the pictures definitely make it look larger than it really is. We were not told at check in that housekeeping was every other day or upon request, so be aware of that. It was nice that there is breakfast on site, but it is somewhat limited, depending on the day and it doesn’t start until 7 on weekends, so you may have to choose between food or rope drop! They have shampoo, conditioner, and body wash, but you only get one bar of soap and no lotion or any other amenity. It’s nice to have a fridge, but there is no microwave to reheat anything. Good location and within reasonable walking distance of park, or the Toy Story parking lot is right across the street…
Stayed 4 nights in Apr 2024
Response from Reservations Supervisor on 16 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious, good breakfast selections
Stayed 3 nights in Apr 2024
Response from Reservations Supervisor on 16 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressive with how clean it was, great customer service,
Stayed 1 night in Apr 2024
Response from Reservations Supervisor on 16 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Supervisor on 16 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Sena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Location was good for a Disneyland trip, 20 min walk. Staff were really nice! Liked that they included breakfast, which had a nice spread/options. We would stay again (family of 4, 2 adults 2 kids 6&10)
Stayed 2 nights in Apr 2024
Response from Reservations Supervisor on 15 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and staff was great
Stayed 3 nights in Apr 2024
Response from Reservations Supervisor on 29 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and kids loved it. Breakfast was also good. Recommend for families
Stayed 2 nights in Apr 2024
Response from Reservations Supervisor on 15 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 4days and I have ZERO complains. It was super clean and everyone was friendly and helpful.
Stayed 1 night in Apr 2024
Response from Reservations Supervisor on 15 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of four stayed at hotel. Is it a gorgeous hotel? No. But it's decent. It's clean. It's safe. It serves it purpose being close by many areas. Lots of families stay here and go to Disney. I will definitely considering to come back again for my next trip to Anaheim.
Stayed 3 nights in Apr 2024
Response from Reservations Supervisor on 11 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is wonderful. Wonderful hotels for families with kids.
Stayed 2 nights in Apr 2024
Response from Reservations Supervisor on 11 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Ryne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, bed was cozy and the ac unit was amazing!
Stayed 2 nights in Mar 2024
Response from Reservations Supervisor on 4 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from all employees
Stayed 2 nights in Mar 2024
Response from Reservations Supervisor on 3 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Reservations Supervisor on 2 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
The mattress was the equivalent of an inch of foam over a cinder block bed. The parking to check in is atrocious. It is not convenient to get to the convention center, you have to cut through other properties that don’t want you there.
Stayed 1 night in Mar 2024
Response from Reservations Supervisor on 2 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

Ligia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed only was To soft or worn out. .Everything else. Clean quiet , very good Breakfast , very. Amicable friendly. And helpful staff .
Stayed 1 night in Mar 2024
Response from Reservations Supervisor on 2 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Thu

Stayed 3 nights in Mar 2024
Response from Reservations Supervisor on 29 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2023
Response from Reservations Supervisor on 29 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Maria

Stayed 2 nights in Mar 2024
Response from Reservations Supervisor on 15 Apr,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Supervisor on 26 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Klara Cerina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations Supervisor on 26 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

4/10 Poor

Keith

Disliked: Staff & service, amenities
We left some clothing in the room by mistake. When we contacted the hotel, they claimed it was never found. What do I say? Disappointed! I will not stay here again. Trust is everything.
Stayed 4 nights in Mar 2024
Response from Reservations Supervisor on 21 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really polite and helpful. Loved that it was closed to alot of restaurants and of course Disney.
Stayed 2 nights in Mar 2024
Response from Reservations Supervisor on 20 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Disneyland. Safe area. They have electric car chargers at the parking
Stayed 2 nights in Mar 2024
Response from Reservations Supervisor on 20 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Destiny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024
Response from Reservations Supervisor on 20 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Delilah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay. super nice rooms enjoyed spending my anniversary with my husband here so we can be in disneyland
Stayed 2 nights in Mar 2024
Response from Reservations Supervisor on 20 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Reservations Supervisor on 14 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

6/10 Okay

makenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Reservations Supervisor on 7 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great 😊 Love the breakfast options. Very well organized. Check in was fast n simple. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Reservations Supervisor on 26 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Christian, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to walk to Disney and the Convention Center. Clean and spacious rooms with decent breakfast and service. Really nice for middle class hotels Only the extra charge for parking is a little steep if you consider that the hotel already costs you 300/night, but I guess all hotels have now agreed to just use this to get some more money out of their guests where they can
Stayed 1 night in Feb 2024
Response from Reservations Supervisor on 26 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

10/10 Excellent

Eliseo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families.
Stayed 2 nights in Feb 2024
Response from Reservations Supervisor on 26 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Tuanaki

Stayed 2 nights in Feb 2024
Response from Reservations Supervisor on 20 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

8/10 Good

Katherine Roper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our February 2024 trip, with most of our days spent in Disneyland. The room easily and comfortably fit our family of 5. Hyatt Place is a good option for our family dynamic. All staff members were very courteous and helpful, particularly with setting us up with transportation back to the airport. The property was clean and the free breakfast was more than adequate, if lacking in variability throughout our 4 mornings. There were a few snack/sundry items available at the front desk, and a bar with a couple of wine and beer options for after our days at the parks. Within easy walking distance were a few large chain pharmacies to supplement for food and snacks and mostly all chain restaurants. Our room's hot water was very tempermental, but 5 of us were able to take mostly warm (occasionally scalding) showers in succession. We walked to the parks each day- about .7 miles each way. We felt mostly safe doing so, as the streets and sidewalks are large, clean and well-lit. There were a few unhoused people seeking shelter at the nearby bus stations, so factor that into your comfort level should you plan to take the ART to get around town.
Stayed 5 nights in Feb 2024
Response from Reservations Supervisor on 20 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you soon.

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente lugar y centrico y personal muy a tento
Stayed 1 night in Feb 2024
Response from Reservations Supervisor on 20 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you soon.

8/10 Good

Hector Aarath Melesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hyatt is very clean and plenty of space for a family of 4. The hotel is in a safe location which is also conveniently near the Disneyland resort. My only complain is the $35 a night parking fee and the limited breakfast items. Pancackes are only on the weekends which leads you to eat eggs, potatos, and sausage pretty much all week.
Response from Reservations Supervisor on 20 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you soon.

8/10 Good

Elvis

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Reservations Supervisor on 20 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you soon.

10/10 Excellent

irina

Stayed 4 nights in Feb 2024
Response from Reservations Supervisor on 20 Mar,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you soon.

4/10 Poor

carolina

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The front desk was super friendly. But it was so loud and walls were thin as paper. I could hear the conversation from the surounding rooms. Housekeeping was so loud slamming doors. There was a convention and my floor was so loud starting at 6am !!! horrible sleep. The room itself was really nice and roomy.
Stayed 1 night in Feb 2024
Response from Reservations Supervisor on 20 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

4/10 Poor

Carlos

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Reservations Supervisor on 20 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you soon.

8/10 Good

Sheila

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Checking in, the staff noted the breakfast, but did not mention their “bar” food for dinner. It would have been nice to know about it because we were in a storm and didn’t want to go out. We have pizza delivered, but would have chosen to eat at the hotel if we had known about it. Also, the room above us had small children that wouldn’t settle for the night. We were on a business trip and needed sleep. It took 2 phone calls to manager and it was 11:00 pm when it finally got quiet. Maybe the bottom floor would be a good alternative for families.
Stayed 1 night in Feb 2024
Response from Reservations Supervisor on 20 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you soon.

10/10 Excellent

KASHAWN

Travelled with group
Stayed 2 nights in Feb 2024
Response from Reservations Supervisor on 20 Feb,2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you soon.