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Reviews of Motel 6 Anaheim, CA

2 out of 5
Motel 6 Anaheim, CA
701 S. Brookhurst Street, Anaheim, CA

Reviews

7.6

Good

Rating 10 - Excellent. 124 out of 312 reviews" "
Rating 8 - Good. 84 out of 312 reviews" "
Rating 6 - Okay. 47 out of 312 reviews" "
Rating 4 - Poor. 18 out of 312 reviews" "
Rating 2 - Terrible. 39 out of 312 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was nice and a large room which was nice. The manager was very nice and helpful.
Stayed 2 nights in Mar 2024
Response from Matt on 21 Mar,2024
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

philip

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stunk of smoke and outdated. The bed was so old there were huge sunken spots in the mattress. Worst sleep I’ve had in years. The pillows were all different sizes and horrible. Slept on the pillows for support and used a hoodie as a pillow. Do better!
Stayed 2 nights in Mar 2024
Response from Matt on 21 Mar,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 Excellent

Rachel, Pinole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently came here for 3 nights so I could go to Disneyland. I thought it was a pretty good price for what I got. Read mixed reviews before booking here, overall my experience was really good! It was very clean which was my main concern. Although I didn’t spend most of my day at the motel because I was in Disney, the time I spent at night was really good. The room I got was pretty spacious. I would book again
Stayed 3 nights in Mar 2024
Response from Matt on 19 Mar,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. TV good! Staff friendly! Thanks, Cecy
Stayed 1 night in Feb 2024
Response from Matt on 25 Feb,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Matt on 22 Feb,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, park, and get into my room to relax.
Stayed 1 night in Feb 2024
Response from Matt on 18 Feb,2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Mario

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good stay but....
Need to update the outlets. Needs USB inputs
Stayed 1 night in Jan 2024
Response from Matt on 31 Jan,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from Matt on 27 Jan,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in
Stayed 5 nights in Jan 2024
Response from Matt on 27 Jan,2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Francisco

Travelled with family and small children
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Matt on 27 Dec,2023
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
You get what you pay for cheap price cheap motel.
Ac/heater didn’t work. Lights were very dim practically going out. I didn’t realize they didn’t have a microwave or accidentally booked a smoking room, but that was my fault. The fridge looked in bad condition on the inside. No shampoo or conditioner was provided only soap. Towels were very small in size. The walls were dirty looking, but could have been from the smoke. The table had a messed up spot on the wood. The pictures of the rooms on the site didn't look anything like the room I had. I wish I would have taken pictures, but I just wanted to shower, sleep, get ready for the next day, and leave.
Stayed 1 night in Dec 2023
Response from Matt on 27 Dec,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 Excellent

Charlestadt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hastle free.
Stayed 1 night in Dec 2023
Response from Matt on 7 Dec,2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Charlestadt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real easy to deal with.👍
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 7 Dec,2023
Hi Charlestadt,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

valeria

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was very uncomfortable, and had some sort of crumbs or dirty on it. Room smelled bad
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec,2023
Hi Valeria,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Charlestadt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Dec 2023
Response from Matt on 7 Dec,2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Jesse

Stayed 1 night in Nov 2023
Response from Matt on 27 Dec,2023
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rude desk
The guy up front did not want to upgrade me to a non smoking room even tried to pay extra he got all rude due to medical reason the smell of it is very concerning I got in there and it wasn’t even clean towels had stains desk had like make up stains and everything in had cigarettes burns
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
For the most part, the hotel was exceptional. The bed was something else very uncomfortable. Plus nothing like flat bed pillows.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Eva

Stayed 1 night in Nov 2023
Response from Matt on 7 Dec,2023
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Moises

Travelled with partner
Disliked: Staff & service
The lobby was locked and I had to use teller’s type window in the wall and Wi-Fi did not work.
Stayed 1 night in Oct 2023
Response from Matt on 31 Oct,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 Excellent

Riley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here. No frills but had all the necessities.
Stayed 1 night in Oct 2023
Response from Matt on 26 Oct,2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2023
Response from Matt on 31 Oct,2023
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

andrea

Stayed 1 night in Oct 2023

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Matt on 31 Oct,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

6/10 Okay

Helmer

Stayed 2 nights in Oct 2023
Response from Matt on 31 Oct,2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Sugey

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was lovely upon arrival. Super kind. Easy check in and check out. Room was very clean. Lots of plazas to find fast food also
Stayed 1 night in Oct 2023
Response from Matt on 9 Oct,2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Matt on 9 Oct,2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Roland

Stayed 1 night in Oct 2023
Response from Matt on 31 Oct,2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept,2023
Hi James,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Delina, La Puente

Travelled with family
Disliked: Cleanliness, staff & service
I am not one that usually leaves feedback. However, my stay at this property was not pleasant and I would like to inform and prevent potential guest from booking this hotel for their stqy. Rather than to get into a lengthy story, let me just get to the point. Upon arriving to the property we noticed a group of individuals skateboarding on the property looking very suspicious which left us feeling uneasy. Let me just say that if I would have been able to find another hotel available at that moment, I would have. Now on to the check in experience. The front desk employee who took several minutes to help me and was very rude when he checked me in. I had questions about my stay and he just brushed me off handed me my key and walked away from the window and left me with unanswered questions. We then get to the room and it looks pretty clean until I noticed hand prints all over the headboards of the beds. Thankfully I always travel with disinfectant wipes and a can of lysol. Needless to say don't make the same mistake I did and spend a little more on a bigger name hotel. Save your money and skip on this location.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Sept,2023
Hi Delina,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

10/10 Excellent

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, large, updated and comfortable. The office personnel called to confirm that we were arriving.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 21 Aug,2023
Hi Joseph, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for last minute need.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 21 Aug,2023
Hi Debbie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Clair

Travelled with family
Disliked: Amenities
Property was clean but at 6am you would hear trucks going in and out of the building, but the worst part was that the right side of the bed was sagging. Just awful.
Stayed 4 nights in Jul 2023
Response from Brand Experience Team on 7 Aug,2023
Hi Clair,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Monisha

Liked: Amenities, property conditions & facilities
The guy at the front desk is absolutely hilarious.. I enjoy talking to him.. super sweet guy. Check in is always a breeze here.. quite area no one hanging out or anything.
Stayed 1 night in Jul 2023
Response from Matt on 26 Jul,2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Anya

Stayed 1 night in Jul 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Tv speakers were worn out sounded awful but overall everything else was properly working
Stayed 1 night in Jul 2023
Response from Matt on 20 Jul,2023
Hi Joel, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us

10/10 Excellent

patricia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Awesome 💯
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 10 Jul,2023
Hi Patricia, Thank you for positively rating your stay!! Maz K. #Team6

10/10 Excellent

Edit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matt was very helpful with my stay with my family. He was very welcoming and helpful!
Stayed 2 nights in Apr 2023
Response from Matt on 20 Apr,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Matt on 20 Apr,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Matt on 20 Apr,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

2/10 Terrible

Leticia

Disliked: Staff & service, room comfort
There were roaches in the motel
Stayed 3 nights in Mar 2023
Response from Brand Experience Team on 27 Mar,2023
Hi Leticia,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

KRISANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very spacious. Very clean. Lots of stores and restaurants at walking distance.
Stayed 1 night in Mar 2023
Response from Nancy Y. on 17 Mar,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Priscilla

Stayed 3 nights in Mar 2023
Response from Matt on 20 Apr,2023
Hi Priscilla, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Clean, safe and quiet. There was an error during the booking of the room and ended up with a smoking room. Other than that it was ok. The room could use more tables and shelving.
Stayed 2 nights in Feb 2023
Response from Matt on 21 Feb,2023
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was woken up at 3AM by the family staying next door. We could hear every word being spoken in the next room. Also, the check in process was awkward as we had to forfeit our ID while waiting for the son manager to come in.
Response from Matt on 19 Feb,2023
Hi Marilyn, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Matt on 10 Feb,2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Mark

Stayed 1 night in Feb 2023
Response from Matt on 10 Feb,2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price you pay. Pro: reasonably safe, plenty of hot water, functional room. Con: Thin walls. Can hear the neighbors yapping away at 6:00am. Can improve on: Add a few accent pieces in the walls and lighting to make the room feel friendlier. There is just a bunch of bare walls and fluorescent lighting. When the bathroom is is brightest room it tells you something. Also if you plan to sleep 2 on the queen bed, the blanket is too small for 2. Get rid of the broken car in the parking lot. This should feel like a safe place for guest to park and not like a place where things are stored. The large trucks parked there also distracts.
Stayed 2 nights in Jan 2023
Response from Matt on 30 Jan,2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Josefina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Matt on 30 Jan,2023
Thank you for staying with us. We appreciate your feedback!