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Reviews of The Westin Anaheim Resort

4.5 out of 5
The Westin Anaheim Resort
1030 W Katella Avenue, Anaheim, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 945 out of 1188 reviews" "
Rating 8 - Good. 139 out of 1188 reviews" "
Rating 6 - Okay. 51 out of 1188 reviews" "
Rating 4 - Poor. 21 out of 1188 reviews" "
Rating 2 - Terrible. 32 out of 1188 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Travelled with family
Liked: Amenities
This property is beautiful, very nice place to stay. Very convenient location for going to Disneyland.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher Anthony, North Ogden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service was top tier! Amazing location with direct views to California Adventure park and fireworks.
Stayed 2 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 28 Apr,2024
Dear Kathy,Thank you so much for your 5/5 star review! We are so glad that you loved the property and the views! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Ian, Greenvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to Disney in a safe location. Good meals options and we found the rooms clean, well appointed and the bed perfect after long days of site seeing. Great parking options and an uncomplicated and engaging check in experience.
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 28 Apr,2024
Dear Ian,Thank you so much for your 5/5 star review! Parking and check in are how you start your vacation and we are glad that we nailed it in both categories! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was just beautiful,clean, bright and smelled wonderful. The bathrooms in the rooms was gorgeous and fit 3 of us in it no problem. Overall I love going to this hotel and it truly makes me relax and feel like I'm in luxury without breaking the bank.
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 28 Apr,2024
Dear Edith,Thank you so much for your 5/5 star review! We are glad you loved the property and the bathroom size is just great! Our goal is luxury so we are glad that you felt that! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Saja, Bothell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about it! Location is great too!
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 28 Apr,2024
Dear Saja,Thank you so much for your 5/5 star review! We are glad you liked everything about us! That makes us so happy! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
High end, great customer service, new clean feel. Nice relief after a long Disney day.
Stayed 1 night in Apr 2024
Response from Ken Shrout, Director of Guest Services on 28 Apr,2024
Dear Christian,Thank you so much for your 5/5 star review! Thank you for the comments on the customer service and how clean the property is. We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 28 Apr,2024
Dear Jenny,Thank you so much for your 5/5 star review! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Bohai

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 25 Apr,2024
Dear Bohai,Thank you for the 5/5 star review! We hope you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Geneva, Encinitas

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Ken Shrout, Director of Guest Services on 16 Apr,2024
Dear Geneva,Thank you so much for the 5/5 star review! I hope that we get to host you again in the near future.Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Disneyland
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Kevin,Thank you for the review and the 5/5 stars! We are glad you found the walk so enjoyable too. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was modern. Very good service
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Joe,Thank you for the review and the 5/5 stars! Thanks for the comments on the decor and the service. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful welcoming place to stay with the family, we enjoyed everyday we were there. Highly recommended
Stayed 3 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Nancy,Thank you for the review and the 5/5 stars! We are so glad you enjoyed every day here! We hope to host you and your family again soon!Be Well,-Ken ShroutDirector of Guest Services

8/10 Good

Achelle

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Disneyland resort with great view of the parks (if that room type is selected)
Stayed 2 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Achella,Thank you for the review and the 4/5 stars! We hope next time to get 5/5 and for you to have the perfect vacation! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Shannon,Thank you for the review and the 5/5 stars! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Linda

Stayed 1 night in Apr 2024

10/10 Excellent

Maureen, Sturgeon County

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to go to Disneyland. Staff was friendly. A bit of a hiccup on first night stay, made the beds, but missed the rest of the housekeeping. Slight problem, would stay there again.
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Maureen,Thank you for the review and the 5/5 stars! We are sorry about the hiccup but glad you loved the location and hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Sarah,Thank you for the review and the 5/5 stars! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Corey,Thank you for the review and the 5/5 stars! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Kerry, Valencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed 3 nights for spring break. We spent 2 days at Disneyland and this hotel was a great option for that. It’s within walking distance and not too bad of a walk. The hotel itself is beautiful. Very clean, very nice staff and everything is well maintained. The pool is so relaxing and it really feels like a vacation. The rooms are nice, modern and very clean. I would definitely stay here again!!
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Kerry,Thank you for the review and the 5/5 stars! It sounds like you had a wonderful vacation here at the Westin Anaheim Resort and we hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the hotel for a wedding reception. it was perfect because we were able to party like rock stars and then go up the elevator to our room. Everyone was safe!!!
Stayed 1 night in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Margaret,Thank you for the review and the 5/5 stars! We are always glad to help someone party like a rock star and then get into our Westin Heavenly Bed, safe and sound. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful property with excellent on-property dining options, and a short, safe half-mile walk from the Disneyland front gate.
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Angelo,Thank you for the review and the 5/5 stars! We are glad that you loved the property and all of the amenities we have to offer. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Michelle Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Michelle,Thank you for the review and the 5/5 stars! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Rucha

Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 28 Apr,2024
Dear Rucha,Thank you so much for your 5/5 star review! We hope that you get to stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Ernesto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional Service, Luxurious, and very clean!
Stayed 2 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Ernesto,Thank you for staying with us and the 5/5 stars! We are glad that you enjoyed the service and luxury the Westin Anaheim Resort has to offer. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Mayra, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!!
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Mayra,Thank you for staying with us and the 5/5 stars! We are glad that you highly recommend our property. We appreciate it. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Anaheim Resort is located perfectly for a quick walk to the convention center and a straight shot to Downtown Disney. The rooms are fairly large and the views of the park are great. The staff was extremely friendly and accommodating. Room service was a delight for a nice dinner on the balcony while viewing the fireworks.
Stayed 4 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Jared,Thank you for staying with us and the 5/5 stars! It sounds like you had the perfect Westin Anaheim Resort experience. We are glad that you enjoyed the location and the food. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

YUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Yun,Thank you for staying with us and the 5/5 stars! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely stay there again. All staff was amazing and everything was clean, updated, and available
Stayed 3 nights in Apr 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Hugo,Thank you for staying with us and the 5/5 stars! We are glad that you enjoyed the staff and the location. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Adelaide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at the Westin Anaheim resort. We were very close to Disneyland. The item is very nice and clean and the food was really good. I totally recommend it.
Stayed 2 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Adelaide,Thank you for staying with us and the 5/5 stars! We are glad that you enjoyed the location and the food. We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Meghan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in great condition. We come every year for a convention and have stayed all around the convention center and all the hotels are ick. This one is top notch.
Stayed 4 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Meghan,Thank you for the review and the 5/5 stars! We are glad that you think we are top notch! We feel the same way. :-) Cant wait to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Kelley S

Stayed 3 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 19 Apr,2024
Dear Kelley,Thank you so much for the 5/5 star review! We look forward to welcoming you back again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel. Very walkable distance to Disneyland. Food was great too. I wouldn’t suggest paying extra for the view rooms.
Stayed 5 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Catherine,Thank you for the review and the 5/5 stars! We love how much you loved the Westin Anaheim Resort and hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and hotel!
Stayed 4 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 15 Apr,2024
Dear Kristin,Thank you for the review and the 5/5 stars! We are glad you loved the location and hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Mirella

Stayed 1 night in Mar 2024
Response from Ken Shrout, Director of Guest Services on 17 Apr,2024
Dear Mirella,Thank you so much for the 5/5 star review! We hope to host you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved valet service. Very quiet in room especially with our kids. Really nice hotel
Stayed 1 night in Mar 2024
Response from Ken Shrout, Director of Guest Services on 10 Apr,2024
Dear Diana,Thank you for staying with us and the 5/5 Star review. I am glad you had such a good valet experience. They are a great way to start your stay here at the Westin. We hope to welcome you back to the Westin Anaheim Resort soon!Be Well,-Ken Shrout-Director of Guest Services

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Ken Shrout, Director of Guest Services on 10 Apr,2024
Dear Katherine,Thank you for staying with us and the 5/5 Star review. We hope to welcome you back to the Westin Anaheim Resort soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel built few years ago. Good for business and pleasure.
Stayed 4 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 10 Apr,2024
Dear Phillip,Thank you for staying with us and the 5/5 Star review. We agree that the hotel is good for work and good for play! Hopefully you get to do more play when you are here next. We hope to welcome you back to the Westin Anaheim Resort soon!Be Well,-Ken Shrout-Director of Guest Services

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 10 Apr,2024
Dear Vera,Thank you for staying with us and the 5/5 Star review. We hope to welcome you back to the Westin Anaheim Resort soon!Be Well,-Ken Shrout-Director of Guest Services

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If I'm ever back in Anaheim, I'll stay again. Super nice staff. Great rooms. The ONLY complaint is they need a gift shop with snacks etc. to be open all hours, or have some things available near the front desk for purchase. Their very cool coffee shop / gift shop is open 6am to 6pm but in our case, flight was delayed and could have used a snack at 3 am. Other than that, a special place filled with staff that you can tell cares about the property and cares about people.
Stayed 4 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 10 Apr,2024
Dear Brian,Thank you so much for the kind words and we hope to welcome you back soon! I am sorry about the travel delays and the lack of snacks. Snacks are key to any travel and we will pass on this information. Thanks for the 5/5 Stars and we cant wait to see you again!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to near Disneyland for the family.
Stayed 2 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 10 Apr,2024
Dear Matthew,Thank you for staying with us! I am glad that you enjoy the hotel and the location to the Disney Parks. We hope to see you again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Ken Shrout, Director of Guest Services on 10 Apr,2024
Dear Suzanne,Thank you for staying with us and the 5/5 Star review. We hope to welcome you back to the Westin Anaheim Resort soon!Be Well,-Ken Shrout-Director of Guest Services

10/10 Excellent

Salvador

Beautiful!
Stayed 1 night in Feb 2024
Response from -Ken Shrout -Director of Guest Services on 10 Apr,2024
Dear Salvador,Thank you for staying with us and the 5/5 Star review. We hope to welcome you back to the Westin Anaheim Resort soon!Be Well,-Ken Shrout-Director of Guest Services

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 10 Apr,2024
Dear Athena,Thank you for staying with us and the 5/5 Star review. We hope to welcome you back to the Westin Anaheim Resort soon!Be Well,-Ken Shrout-Director of Guest Services

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
This Might be one of the nicest Run and cleanest hotels I’ve had the pleasure of staying in a while . Staffed properly . Great Location for a firework show from Roof top Bar . Nice Rooms and service exceptional. Checked in early . I’ve stayed at some nice 6 ⭐️hotels but I’d put this location up there . Disneyland across the street as well . Flemings Steak House attached to Westin . Walked in And walked out . Stark and boring looking . No ambiance or Romance involved in that looks possible . Roof Top Westin much better option . Entertainment ✅👍
Stayed 1 night in Mar 2024
Response from Ken Shrout, Director of Guest Services on 9 Apr,2024
Dear Greg,Thank you for the glowing review of the Westin Anaheim Resort and Rise Rooftop Bar. We really appreciate the feedback and hope to see you back here soon. I am glad you had an opportunity to see the fireworks from Rise. It's truly magical.Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Spencer

Travelled with family
Excellent facilities. Convenient to everything we wanted. Didn’t like having to pay for internet service!
Stayed 3 nights in Mar 2024
Response from Ken Shrout, Director of Guest Services on 9 Apr,2024
Dear Spencer,Thank you so much for the review. We are glad it was close to everything you wanted. We hope to see you back here soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Ken Shrout, Director of Guest Services on 9 Apr,2024
Dear Sandra,Thank you for the 5/5 review! We appreciate it!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Keicha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was an excellent experience, so close to Disneyland. Very well appointed.
Stayed 1 night in Mar 2024
Response from Ken on 8 Apr,2024
Dear Keicha,We are so glad that you enjoyed our property and how close it is to Disneyland! We hope you come back and stay with us again soon!Be Well,-Ken ShroutDirector of Guest Services

10/10 Excellent

Vichelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated anniversary and everything is so good! Love this hotel. Strongly recommend this hotel.
Stayed 1 night in Mar 2024
Response from Jonathan Barba, Marketing Manager on 20 Mar,2024
Dear Vichelle, Happy Anniversary! Thank you for celebrating with us. We hope we can welcome you again for many years to come.Sincerely, Jonathan BarbaMarketing Manager

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would happily return to this property.
Stayed 7 nights in Feb 2024
Response from Jonathan Barba, Marketing Manager on 20 Mar,2024
Dear Collin, We look forward to welcoming you again! Sincerely,Jonathan BarbaMarketing Manager