My first room had no heat. They couldn't fix it and gave me a space heater. Offered me a move by text, so millennial... I didn't see till next day. Moved the next day, got an inferior room, smaller, no sofa, torn up bench and still no heat. Again they wanted me to play room roulette. Got a space heater... And went to bed. I am disabled. Expedia gave me a $100 credit as they refused. Horrible hotel don't stay. I am a former hotel GM.