Sonesta Hotel, Andean Natural Region hotels

"Amazing service"

"Great place to stay. Wonderful breakfast bar and friendly staff. "

"Great experience, super safe, and super clean . I would stay there again "

"My sister and I booked a last-minute trip to Colombia and were deciding between Hotel Park and Diez Hotel. Choosing Diez was absolutely the right call. The customer service was outstanding, and the hotel’s location made it easy and enjoyable to walk around and explore the city."

"The room was very nice, just what we asked for. I like that we had a balcony on a lower floor—the front reception staff, the breakfast staff, were all very attentive. A shout out to Andres, he was available to all our needs, brought ice to our room etc.. I like that the breakfast was made to order, and very tasty too. What I did not like - no quick walking access to restaurants, the only one available was a separate restaurant from the hotel, on the 5th floor. My husband cannot walk far. False info for the restaurant is not rooftop. It is located on the 5th floor with only one side access to views from closed windows. Very disappointing indeed! The hotel is pet friendly, however, the restaurant was not accommodating at all to my small, well-behaved service dog. I had to spend a lot of time persuading to let my service dog in. . It was a problem for us; however, the hotel itself was excellent. I mentioned my concern about the dog to the manager of the hotel, Santiago. He was very helpful to suggestions. Because of my service dog, and no other place to eat except the restaurant on the fifth floor. The drink prices are crazy, the same prices as in Canada, not expected for Colombia. For these reasons, I am not sure if I can stay there again. "

"Excelente ubicacion, habitaciones limpias y excelente atencion"

"All good "

"Excelente. Limpio y hermoso y cerca de Provenza "

"Great location, although noisy neighborhood. Courteous staff and very helpful."