If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
No lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
More
2 floors
Banquet hall
Georgian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property does not have any lifts
Property is also known as
Star Garter Hotel Andover
The Star and Garter Hotel
The Star and Garter Andover
The Star and Garter Hotel Andover
Frequently asked questions
Is The Star and Garter pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Star and Garter?
Self-parking is free at this property.
What time is check-in at The Star and Garter?
Check-in start time: 3 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at The Star and Garter?
Checkout is at 11 AM.
Where is The Star and Garter located?
Situated in Andover, this hotel is within a 10-minute walk of River Test and Andover Museum and Museum of the Iron Age. Finkley Down Farm is 2 mi (3.3 km) away. Andover Station is 16 minutes by foot.
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The Star and Garter Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 204 out of 376 reviews
10 - Excellent
204
Rating 8 - Good. 125 out of 376 reviews
8 - Good
125
Rating 6 - Okay. 31 out of 376 reviews
6 - Okay
31
Rating 4 - Poor. 8 out of 376 reviews
4 - Poor
8
Rating 2 - Terrible. 8 out of 376 reviews
2 - Terrible
8
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10
The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd
Julie
Stayed 1 night in May 2025
4/10
This is a restored old hotel in the city centre. OK for overnight but limited for longer stays.
Robert
Stayed 1 night in Apr 2025
2/10
Dated, unloved, poorly maintained, awful shower, no hand towels, overpriced - basically BLOODY AWFUL!
Mick
Stayed 2 nights in Jun 2025
10/10
Booking in was easy & our room was available and we got access straight away , all the staff were welcoming & friendly . Our room was lovely & comfortable & the breakfast was excellent, would definitely stay again.
Amanda
Stayed 1 night in Feb 2025
10/10
Lovely hotel with clean rooms.
James
Stayed 1 night in Sep 2024
8/10
Very central, close to transport, quit and good value.
Janda
Stayed 6 nights in Oct 2024
10/10
We visited our friends living in Andover. The hotel is pretty nice. Good location. Good food breakfast. I like our stay. Only issue is the hot water system I don’t know how to make the temperature right in shower…
Yu Yun
Stayed 1 night in Jan 2025
8/10
After we found parking, we checked in- it was easy. The receptionist was friendly. The hotel location is good - in the pretty town centre with good amenities very close by.
Room was comfy, basic but had everthing we needed for our 1 night stop over.
We slept well but scratching above woke us a few times. (There were visible rats about the area).
Carole
Stayed 1 night in Mar 2025
10/10
Have stayed at this hotel many times. Staff are always friendly and helpful.
Rooms always warm and clean. Always get a good nights sleep in a comfy bed.
Nicola
Stayed 1 night in Nov 2024
10/10
Staff were great.
Kevin
Stayed 1 night in Aug 2024
6/10
Location was great, within walking distance of lots of eateries.
Nicola
Stayed 2 nights in Jul 2023
10/10
Great hotel, great location, on site parking too !
Bradley
Stayed 1 night in Jan 2023
10/10
Good location, very convenient for town centre, staff very welcoming, rooms very clean
Pat
Stayed 2 nights in Nov 2023
10/10
It was well presented very clean very friendly staff and comfortable lovely breakfast. Would highly recommend.
Elizabeth
Stayed 1 night in Jun 2024
8/10
We had a very nicely renovated large room on the second floor of the main building, looking out onto the pedestrian High Street. A little noise from the party-goers, but got to sleep fine. Buffet breakfast was plentiful but nothing special, ie bacon overdone, cheap sausages and weak filtered coffee but nice croissant and pastries.
Adrian
Stayed 1 night in Dec 2024
10/10
central location, parking, clean with friendly staff
robert
Stayed 2 nights in Sep 2023
10/10
Always a pleasure to stay right in the centre in a comfy bed
Paul
Stayed 1 night in Dec 2023
10/10
Friendly staff, easy check in, good location clean rooms
Derek
Stayed 1 night in Jul 2022
10/10
Another great stay at this hotel, a big thank you to Emma and the team for going the extra mile for us.
Mary
Stayed 2 nights in Jun 2023
8/10
Good property lovely courtyard and nice room and bathroom.
Breakfast was great.
Only thing that was missing was a bar, rather than the fridge on reception.
I would stay again and would recommend.
D Harvey
Nottingham
Donna
Stayed 2 nights in Aug 2024
8/10
It was noisy with deliveries for local businesses at 6.30am but the hotel was spotlessly clean and the staff helpful and friendly
Sandra
Stayed 1 night in May 2024
8/10
Clean and comfortable room. Breakfast was good with lots of choice.
Fiona
Stayed 2 nights in Mar 2024
8/10
A welcoming hotel that is starting to look a bit tired. Staff were very friendly and helpful. Rooms vary too much in size with some quite small.
Gavin
Stayed 2 nights in Aug 2024
8/10
I had a pleasant stay. The bed was comfortable, the shower was good, and the hospitality tray was well stocked. The staff were very helpful. I would stay here again.