Lobby

Reviews of 395 Elti Dormitel

2 out of 5
395 Elti Dormitel
San Roque St., Angeles City, Pampanga, 3, Angeles City, Central Luzon

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Vivian M.

Travelled with family
Liked: Staff & service, property conditions & facilities
The surrounding of the hotel is dirty with too much garbage (not the property's fault). But inside the property is okay. The airport shuttle is actually a taxi the receptionist calls for you. The location is good since SM Clark, restaurants, drug store, variety store, and internet cafe are all closeby.
Stayed 1 night in Jul 2023
Response from Bluebookers on 20 Jul,2023
Dear Vivian,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honest comments and are pleased to hear that you found our property to be clean and well-maintained despite the surrounding area.We understand that external factors, such as the cleanliness of the neighborhood, can sometimes be beyond our control. However, we are glad that you found the inside of our property to be satisfactory, and we strive to provide a pleasant and comfortable environment for our guests.Regarding the airport shuttle, we apologize for any confusion. We appreciate your feedback, and we will review our communication to ensure that our guests are well-informed about the transportation services we provide. Rest assured, we will continue to offer convenient transportation options to and from the airport to enhance your overall experience with us.We're delighted to know that you found our location to be convenient, with SM Clark and various amenities within close proximity. We understand the importance of having essential facilities nearby, and we're pleased that our location met your needs.Thank you for choosing our hotel and for sharing your valuable insights. We hope to have the pleasure of welcoming you back in the future and providing you with another enjoyable stay.Warm regards,

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
The room had a bad smell and the water heater did not work
Stayed 1 night in Dec 2021

10/10 Excellent

Clariza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Cheshta on 27 Nov,2021
Hi, Clariza! Thanks for rating our service. Looking forward to hosting you again soon with a pleasant experience. Regards, Ivy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quarantine stay for 10 days
Quarantine stay for 10 days. The room was clean and sufficient, the meals were good and a variety each meal and each day.
Stayed 7 nights in May 2021
Response from Marie on 9 Jun,2021
Hi, We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Marie!

6/10 Okay

GEORGE

Liked: Cleanliness
Stayed 1 night in Mar 2020
Response from Daniel on 25 Mar,2020
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future.Daniel

10/10 Excellent

Rolie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
The staff are very friendly.
Stayed 1 night in Feb 2020
Response from Jira on 29 Feb,2020
Hi Rolie, Thank you for sharing your love with us :) We will constantly strive to provide consistent service every time you visit us. Keep sharing your views in the future as well. Regards, Jira

8/10 Good

Elsa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2022
Response from Jane on 14 Jan,2022
We appreciate your positive rating, Elsa! We do take pride to serve our guests an amazing experience. Regards, Jane!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good budget quarantine hotel near Clark Airport.
I had a good stay. First, I stayed in a room with one window and the view was just a brick wall. Since my stay was because of compulsary hotel quarantine then it was not comfortable to be inside the room the whole time without any view at all. The hotel did able to changed my room after four days and room was much better. The food is ok. The staffs were friendly. So overall my stay was good. I would recommend this hotel for those looking for a good budget hotel.
Stayed 3 nights in Jan 2022
Response from Ammy on 15 Jan,2022
Hi, Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities
Responsable
Stayed 9 nights in Jul 2021
Response from Joey on 26 Jul,2021
Hi, we are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Joey