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Reviews of Luxury Suites 5

3.5 out of 5
Luxury Suites 5
2537 A Santos Rd. Balibago, Angeles City, Pampanga

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Evangelos

Travelled with group
Disliked: Cleanliness, room comfort
Closed.
The property is Closed. Not open. Property is NOT operating at all.
Stayed 1 night in Feb 2022

2/10 Terrible

sin cheng

Stayed 1 night in Jun 2021

8/10 Good

AMITABH

Liked: Cleanliness, property conditions & facilities, room comfort
Good for occasional cooks
Nice little kitchen and bedroom units. Appliances are getting old but functional. water pressure was low. little bit of a walk from mail area. Good experience
Stayed 5 nights in Apr 2019
Response from Phil on 8 May,2019
Thank you.

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019
Response from Phil on 30 Apr,2019
Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room good, construction not so much
The staff was helpful and the room was fine but the construction at the property was a major turn-off.
Stayed 4 nights in Apr 2019
Response from Phil on 19 Apr,2019
Thank you for staying at Luxury Suites. We are doing upgrades to our guest. It's will be done this week. Look forward to host you again in the future Best Regards Phil

6/10 Okay

Martinez, Santa Clarita

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Poor air conditioning unit, fridge doesn’t get cold enough for food, street parking
Stayed 1 night in Apr 2019
Response from Phil on 30 Apr,2019
We have brand new Split Air-conditioning and brand new fridges..... Not sure why you wold say that. Thank you.

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos are totally unreal, nothing near reality. Place is dirty and need major repairs. Owner is verty unpleasant and rude. Not worth thé money.
Stayed 1 night in Jan 2019
Response from Phil on 27 Feb,2019
Thank you for your kind words!!!!!! If what you said was true then we will be out of business long time ago. In fact most of the times we are fully booked with repeat guest,

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
All you will need
Very good place to stay if you are visiting for a few nights. Staff are pleasant and their if you need them.
Stayed 8 nights in Feb 2019
Response from Phil on 16 Feb,2019
Thank you James. Look forward to host you again in the future. Best Regards Phil

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This is a little gem of a place.
Stayed 2 nights in Dec 2018
Response from Phil on 3 Jan,2019
Thank you :)

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Our stay was Awesome! Everyone was so friendly we will stay again Thank you Phil ,Arlene and Aiza
Stayed 2 nights in Nov 2018
Response from Phil on 14 Nov,2018
Thank you Steven. Look forward to host you again in the future. Best Regards Phil

6/10 Okay

Dean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a renovation
The place is run down and looks nothing like the pictures. The owners are nice but the place needs an overhaul or perhaps a name change
Stayed 2 nights in Jul 2018
Response from Phil on 4 Aug,2018
Not sure if you are talking about Luxury Suites or not!!!! We are most of the time fully booked with repeat guest. If what you said was true, then we will out of business long time ago. I don't mind if you speak you mind but at least tell the truth. It's very unfortunate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Luxury suites 5 2018
Had 3nts there was quite good, i'd stay there again
Stayed 3 nights in May 2018
Response from Phil on 8 Jun,2018
Thank you. Look forward to host you again in the future. :)

10/10 Excellent

bahoz raad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
The cleanest hotel I have been in Philippines and very big room with living room and storage room and new bathroom! I got more than I expected. the owner was very nice guy and helpful! Thank you very much guys and see you next time:)
Response from Phil on 4 Apr,2018
Thank you . Look forward to host you again in the future. Best Regards Phil :)

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
후기 보고 갔는데.. 가지마세요
공사를 하는지 아침에는 잠을 잘수 없고 청소는 아주 대충에 휴지도 말하지 않으면 채워주지도 않고 이불에 작은 얼룩에도 항상 400페소씩 받아가네요. 필리핀 여행 하면서 많은 호텔을 갔지만 이렇게 돈 받아가는곳은 처음입니다. 다시는 방문하기 싫은곳입니다
Stayed 7 nights in Feb 2019
Response from Phil on 14 Mar,2019
Good morning, With all do respect it's not true what you said. When you have a blood stain on the sheets... then it's damaged and you had to pay for it. You stayed in a brand new unite...... all in excellent condition. Best of luck to you :(

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room was clean and the staff were very friendly.
Stayed 1 night in Feb 2019
Response from Phil on 26 Feb,2019
Thank you. Look forward to host you again in the future. Best Regards Phil :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there is very kind manager. The condition of the room is as clean as the picture.
Stayed 1 night in Jan 2019
Response from Phil on 4 Jan,2019
Thank you :)

8/10 Good

Ted

Liked: Staff & service, room comfort
walking story やカジノに近く、食事や大人の遊びには便利 キッチンで簡単な料理も可能 初日にトラブルがあったが、オーナーは親切で、従業員もチップを受け取らないで対応してくれた
Stayed 8 nights in Jul 2018
Response from Phil on 5 Aug,2018
Thank you :)

8/10 Good

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception worman freindly kindly トースター　電子レンジあり、部屋
convenience place from walking street 4minutes walk sirent safety area
Stayed 1 night in Jun 2018
Response from Phil on 13 Jun,2018
Thank you. Look forward to host you again in the future. :)

10/10 Excellent

Pavel, Екатеринбург

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ожидания оправдались
Описание и фото аппартаментов полностью соответствуют. Все было на высоком качественном уровне.
Response from Phil on 28 Apr,2018
Thank you :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede plek als je zelf wilt koken
Prima studio met eigen kook gelegenheid en goed internet. Meubulair, inclusief aanrecjt is wel erg op kleine mensen gemaakt waardoor voor mij het bed het lekkerste zat. De dode kakkerlak die bij aanvang huur in de douche lag vond ik een ander minpuntje
Response from Phil on 25 Apr,2018
Thank you. :)