Dear Ilkay Aygun,Your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Mövenpick Ankara. Nothing is more important than the well-being of our guests therefore your complimenting evaluation has been a great motivation thus encourage us to strive for providing even better service every day. Once again thank you for your visit and we look forward to welcome you back again in the not too distant future. Kind Regards, Alp Mahir AkyuzGeneral Manager

Dear John Roberts,Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding your recent stay at our hotel. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. However I am dismayed to learn about the inconvenience experienced with air conditioning of your room during your stay. Please accept my most sincere apologies yet trust this has been an unfortunate occasion which surely does not represent how we intend to serve our guests. We will certainly investigate the matter and take immediate action to avoid similar situations in the future. Once again thank you for your stay and I sincerely hope that we will find another opportunity to prove our impeccable service standards and create better memories. Please allow me to kindly offer my personal assistance in case you kindly consider any further services which may enhance your next experience. Kind Regards, Alp Mahir Akyuz General Manager

Sayın Ferdi Akl,Öncelikle Mövenpick Ankara’yı tercih ettiğiniz ve deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz. Ziyaretiniz süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir. Bir kez daha teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Saygılarımızla, Alp Mahir Akyuz Genel Müdür

Dear Gonul Nuroglu,Thank you for choosing to stay with us and for taking the time to share your comments regarding your recent visit. On the other hand I regret to learn about the discomfort experienced due the unpleasant smell. Please be assured that we have immediately checked your room however did not find any similar situation. I trust you would understand that certain issues require immediate investigation and I am sorry that we did not have the opportunity to work on this matter during your stay. Kind Regards,

Dear Abid Abdeali,Thank you for taking the time to tell us about your experience at the Mövenpick Ankara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Dear Ms. Olga, First and foremost I would like to thank you very much for giving us the honor of your visit and for taking the time to share your comments regarding your recent stay at our hotel. I am dismayed to learn that your experience was not up to your expectations and I wish we had to opportunity to learn about the situation thus take corrective action by changing your room and ensure your comfort during you visit. Please trust that we have indeed provided you a non smoking room however I am not sure what may be the cause of the smell. You may trust that our housekeeping management checks non smoking rooms with sensitivity to avoid allocating such rooms to our guests. While I research these matters, I have been informed that our manager on duty concidentally met with you on October 29th, Sunday at the lobby and was happy to hear your appreciation about the services. I regret that we were not aware of your discomfort with air-conditioning. Along my most sincere aoplogies I would to kindly offer you my personal support if you may need any assistance in the future. I indeed wish to welcome you back in the future with another opportunity for creating better memories. Sincerely yours,

Dear Mr Khaled, Thank you for choosing to stay at Mövenpick Ankara for your Ankara trip. We are indeed delighted to learn that you have in general enjoyed the time spent with us.We look forward to welcome you back at Mövenpick Ankara.Best Regards

Dear Mr Khaled, Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding yourrecent stay at our hotel. We are indeed delighted to learn that you have in general enjoyed the time spent with us.We look forward to welcome you back at Mövenpick Ankara.Best Regards

Gizem Hanım Merhabalar, Ankara seyahatiniz sırasında otelimizi tercih ettiğiniz için teşekkür ederiz. Otelimizdeki konaklamanız süresince otelimiz hizmet ve olanaklarından memnun kalmış olmanız bizleri çok mutlu etmiştir. En yakın zamanda sizleri tekrar otelimizde ağırlayabilmeyi ümit ederiz.Saygılarımızla,

Dear Mr Khaled, Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding yourrecent stay at our hotel. We are indeed delighted to learn that you have in general enjoyed the time spent with us.We look forward to welcome you back at Mövenpick Ankara.Best Regards

Dear Ekasith, Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding yourrecent stay at our hotel. We are indeed delighted to learn that you have in general enjoyed the time spent with us.We look forward to welcome you back at Mövenpick Ankara.Best Regards

Dear Mr Khaled, Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding yourrecent stay at our hotel. We are indeed delighted to learn that you have in general enjoyed the time spent with us.We look forward to welcome you back at Mövenpick Ankara.Best Regards

Dear Guest, Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding yourrecent stay at our hotel. We are indeed delighted to learn that you have in general enjoyed the time spent with us.We look forward to welcome you back at Mövenpick Ankara.Best Regards

Atilla Bey Merhabalar,Ankara seyahatiniz sırasında Mövenpick Hotel Ankara'yı tercih ettiğiniz için teşekkür ederiz. Konaklamanız süresince otelimiz hizmet ve olanaklarından memnun kalmış olmanız bizleri çok mutlu etmiştir. Sizleri tekrar otelimizde ağırlayabilmeyi ümit ederiz. Saygılarımızla,

Atilla Bey Merhabalar,Ankara seyahatiniz sırasında Mövenpick Hotel Ankara'yı tercih ettiğiniz için teşekkür ederiz. Konaklamanız süresince otelimiz hizmet ve olanaklarından memnun kalmış olmanız bizleri çok mutlu etmiştir. Sizleri tekrar otelimizde ağırlayabilmeyi ümit ederiz. Saygılarımızla,

Atilla Bey Merhabalar,Ankara seyahatiniz sırasında Mövenpick Hotel Ankara'yı tercih ettiğiniz için teşekkür ederiz. Konaklamanız süresince otelimiz hizmet ve olanaklarından memnun kalmış olmanız bizleri çok mutlu etmiştir. Sizleri tekrar otelimizde ağırlayabilmeyi ümit ederiz. Saygılarımızla,

Dear Aleksandra, Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding yourrecent stay at our hotel. We are indeed delighted to learn that you have in general enjoyed the time spent with us.We look forward to welcome you back at Mövenpick Ankara.Best Regards,

Dear Mr Baran,Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have in general enjoyed the time spent with us. We will surely take your kind opinion into consideration during our future revisions. Please allow me to offer my personal assistance in case you kindly consider any further services which may enhance your next experience. We look forward to welcome you back at Mövenpick Ankara in the not too distant future as our entire team will once again be dedicated towards your comfort and well-being. Alp Mahir AkyüzGeneral Manager

Dear Nasrin, Öncelikle Mövenpick Ankara’yı tercih ettiğiniz ve deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederim. Kalışınız süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir. Nazik iltifatlarınızı belirttiğiniz takım arkadaşımız ile mutluluk duyarak paylaşacağımızdan emin olabilirsiniz. Ziyaretiniz için tekrar teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Yardımcı olabileceğim her konuda benimde bizzat hazır olduğumu bilmenizi isterim. Saygılarımla, Alp Mahir Akyuz Genel Müdür

Dear Ammar, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Gustavo, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear David, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Sorour f a Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Khalid, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Rghaidah, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear İlter, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Julian, Thank you for staying at our hotel and sharing your valuable comments. We have read them carefully and taken necessary notes to make your next visit a more memorable one. Kind regards, Hakan Oral General Manager

Dear Jalal, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Ali, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Sami, Thank you for choosing our hotel for your Ankara visit. We are happy to see that you have enjoyed your stay wit us. We have taken our notes regarding your comments. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Janet, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear guest, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Kateryna, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Khaled, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Atilla Bey merhaba, Ankara ziyaretinde otelimizi tercih ettiğiniz için teşekkür ederiz. Otelimizden ve hizmetlerimizden memnun kalmış olmanıza çok sevindik. Sizleri tekrar ağırlayabilmek dileği ile.... Saygılarımla, Hakan Oral General Manager

Dear Hüseyin, Thank you for choosing our hotel for your Ankara visit. We are very pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind regards, Hakan Oral General Manager

Fırat Bey merhaba, Ankara ziyaretinde otelimizi tercih ettiğiniz için teşekkür ederiz. Otelimizden ve hizmetlerimizden memnun kalmış olmanıza çok sevindik. Sizleri tekrar ağırlayabilmek dileği ile.... Saygılarımla, Hakan Oral General Manager

Çağrı Bey merhaba, Ankara ziyaretinde otelimizi tercih ettiğiniz için teşekkür ederiz. Otelimizden ve hizmetlerimizden memnun kalmış olmanıza çok sevindik. Sizleri tekrar ağırlayabilmek dileği ile.... Saygılarımla, Hakan Oral General Manager

Dear Ahmad, Thank you for choosing our hotel for your Ankara visit. We are happy to hear that you have enjoyed our facilities and services. We look forward to welcoming you back soon. Kind regards, Hakan Oral General Manager

Dear Aharon, Thank you for choosing Mövenpick Hotel Ankara for your Ankara visit. We are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you back soon... Kind regards, Hakan Oral General Manager

Dear Mr. İnan, We are sorry for the inconvenience you had with your bill. As per current state law and regulations we are not able to provide a bill on your name since we are not receiving the payment directly from yourself. As you have stated in your comment you have made payment to a third party agency and only they can issue a invoice on your name. Once more we are sorry for the inconvenience you had beyond our control. we look forward to welcoming you back soon. Kind regards, Hakan Oral General Manager