Outdoor pool, pool umbrellas, pool loungers

Reviews of Sheraton Annaba Hotel

5 out of 5
Sheraton Annaba Hotel
Avenue Victor Hugo, Annaba

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 91 reviews" "
Rating 8 - Good. 18 out of 91 reviews" "
Rating 6 - Okay. 6 out of 91 reviews" "
Rating 4 - Poor. 2 out of 91 reviews" "
Rating 2 - Terrible. 6 out of 91 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Peace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2024

4/10 Poor

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Yamina

Stayed 2 nights in Jan 2024

10/10 Excellent

Yamina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024

10/10 Excellent

TOUFIK

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly and clean I would’ve liked to have a dip in the pool but was close for maintenance for the week I was there apart from that breakfast excellent i definitely recommend
Stayed 7 nights in May 2023
Response from Sheraton Annaba Hotel Team on 18 Jun,2023
Dear Guest, Thank you for your excellent review and for choosing to stay at Sheraton Annaba Hotel. We greatly appreciate your positive feedback. We are delighted to hear that our staff was helpful, friendly, and contributed to making your stay enjoyable. We also appreciate your recognition of our commitment to cleanliness. We apologize for the inconvenience caused by the closure of the pool during your stay. Maintenance is essential to ensure the pool's optimal condition for our guests, and we regret that it coincided with your visit. Please know that we constantly strive to provide a pleasant and well-maintained environment for our guests. We are thrilled to hear that you enjoyed our breakfast offerings. Our culinary team takes great pride in delivering excellent dining experiences, and your compliments are truly appreciated. Thank you for recommending our hotel. It means a lot to us. We look forward to welcoming you back in the future and providing you with an even better experience. Warm regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service.
Stayed 7 nights in Feb 2023
Response from Sonia on 27 Apr,2023
Bonjour Mr. Brahmia,Toute l'équipe du Sheraton Annaba, vous remercie pour votre visite ainsi que pour les belles photos.Nous serons ravis de vous revoir bientot.Excellente journée à vous.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty and our room was big and very clean. The bed especially had great linens that felt very clean and crisp. Thanks!
Stayed 1 night in Feb 2023

4/10 Poor

Mohammad, KISTA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was shocked with extreme low service and health standards !!! The smoking smell filled everywhere!! Even in restaurant & bed rooms!!! everywhere!! I have been to many Sheraton hotels around the world but the one in Annabah was the worst!!! No care for visitors’ health, I was ill and got even more sick with smoking smell everywhere.
Stayed 2 nights in Sep 2022

10/10 Excellent

Karim

Stayed 3 nights in Jul 2022

10/10 Excellent

Walid Bouhouita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

10/10 Excellent

Nasreddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fabulous
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Annaba by a million miles!!
Hotel is fantastic! New and worlds apart from any other available in Annaba!
Stayed 2 nights in Oct 2018

10/10 Excellent

Sultan, OMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional location and unique design
Sheraton Annaba Hotel will be definitely my next stay in Algeria. I liked their high class service and kind hospitality. All hotel's staffs were so friendly and helpful. I'd like to thank all of them and in person I'd like to thank these people for their unusual help and kindness and they are: Nacib, Rachida, karim, zaher, and that person from the Cameroon(I forgot his name) I'd like as well to extend my thanks to the room service staff and in person to chemsou, aamir, layal and shahinaz for their unlimited help and support. I can't deny also to thank all security people in the hotel for being nice and helpful with me and in person I'd like to thank Mr. Abderezak( such a wonderful man ). Special salute to the guys in the two bars in this hotel for their high level service and support. Finally I strongly recommend everyone to put (Sheraton Annaba Hotel) in their favourite trip list whenever they are in this Lovely Country with friendly people(ALGERIA)❤
Stayed 14 nights in Aug 2018

10/10 Excellent

Jan, UK

Liked: Staff & service, property conditions & facilities
Fabulous hotel. Very clean. Very attentive, helpful reception staff Great facilities. Definitely recommended
Stayed 1 night in Jun 2018

10/10 Excellent

Ammar, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel.Fantastic location, friendly staff
Fantastic hotel, welcoming friendly and professional staff. Excellent facilities and very clean rooms. The hotel is in good location being in the city centre yet tranquil and close to the beach. Very good security system making you feel very safe indeed. The service is great too. I would not stay anywhere else when visiting Annaba. My son and I stayed there 2 nights at the start of Sept 2017. I traveled all around the world on business regularly for over 25 years and I stayed in many hotels. I can confidently say the Sheraton at Annaba was one of my best experiences staying at hotels. Well done to everyone at the Sheraton , Annaba, Algeria.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with amazing staff & service
Our Stay was great, Mehdi at reception looked after us at a very high standard. food was delicious and we will surely come back and recommend to all our friends.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2017

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent

10/10 Excellent

Anisse

Stayed 1 night in Jan 2024

10/10 Excellent

Samira

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai offert un séjour à ma nièce pour son mariage, son mari et ma nièce étaient très heureux!!! Ils m'ont dit le l'hôtel est magnifique et le personnels sont au petit soin !!! Je recommande.
Stayed 1 night in Jan 2024

10/10 Excellent

Anisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Anisse

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable et services aux top !!! Je remercie le service de chambre et particulièrement Wahiba !!!! Et tout les membres de la réception qui on su rentre mon séjour agréable. Je recommande !!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Anisse

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable, le personnel au top et aux petits soins pour que notre séjour se passe très bien !! J'ai rencontré quelques petits soucis avec la télévision de ma chambre et je remercie fortement Zargo et Youssef du service dépannage pour leur professionnalisme, efficacité et leur réactivité. Je remercie également le service au top du room service.
Stayed 3 nights in Jan 2024

6/10 Okay

Khaled

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bien.
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficace
Bel établissement Service en lien avec les 5 etoiles Un grand merci à Madame ZARHA du service des étages,ainsi qu'à Monsieur ZINE du room service. Equipe attentionnée et efficace. Je recommande cet hotel
Stayed 8 nights in Oct 2023

2/10 Terrible

Magda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le meilleur hôtel
Hôtel luxueux chambre spacieuse et bien équipée restauration excellente . Séjour super agréable.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meilleur hôtel
Hôtel au top chambre spacieuse et tout confort. Petit déjeuner excellent et varié.
Stayed 5 nights in Sep 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superferie!!!👍🏍️
Meget bra service på alle måter! Takk for ett knallfin ferieopphold!!!
Stayed 1 night in Aug 2023

10/10 Excellent

Yassine

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel bien placé. Chambre magnifique, personnel au top. Restaurants super beau et très bon. Piscine relaxante et jolie.
Stayed 3 nights in Aug 2023

10/10 Excellent

Oihida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour
Magnifique séjour au Sheraton à Annaba, tout est magnifique l’hôtel, la chambre, la douche, les espaces communs, le personnel est aux petits soins. L’hôtel est superbement beau de l’extérieur comme de l’intérieur. Superbement bien placé.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ismail

Stayed 2 nights in Jul 2023

2/10 Terrible

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Hasnaoui

Stayed 1 night in Jul 2023

10/10 Excellent

Hanifa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Détente
Stayed 1 night in May 2023
Response from L'équipe du Sheraton Annaba Hotel on 16 May,2023
Cher Hanifa, Nous vous remercions d'avoir pris le temps d'évaluer notre hôtel Sheraton Annaba. Nous sommes ravis de constater que vous avez attribué une note parfaite à votre séjour parmi nous. Votre évaluation positive est très appréciée, et nous sommes heureux de savoir que votre expérience a été excellente dans tous les aspects de notre hôtel. Nous vous remercions de votre confiance et espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Annaba. Cordialement

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé une semaine au Sheraton et reviendrons certainement. Tout était parfait.
Stayed 7 nights in Apr 2023
Response from Sonia on 8 May,2023
Bonjour cher Andy,Nous vous remercions d’avoir choisis notre hôtel et on tiens à vous remercier au nom de toute l’équipe du Sheraton Annaba, au plaisir de vous revoir bientôt.Excellente journée à vous.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accueil et service
Stayed 3 nights in Apr 2023
Response from L'équipe du Sheraton Annaba Hotel on 4 May,2023
Cher client, Nous vous remercions d'avoir pris le temps de partager votre expérience à propos de votre récent séjour au Sheraton Annaba Hotel. Nous sommes ravis que vous ayez apprécié notre accueil chaleureux et notre service. Votre satisfaction est notre priorité, et nous sommes heureux d'apprendre que notre équipe a su répondre à vos attentes et rendre votre séjour agréable. Nous tenons à vous remercier de votre précieuse évaluation et de votre soutien. Vos commentaires positifs nous encouragent à continuer à offrir un service de qualité à nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Annaba. Cordialement,

10/10 Excellent

Brahamia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from L'équipe du Sheraton Annaba Hotel. on 27 Apr,2023
Cher M. Brahmia,Nous tenions à vous remercier sincèrement pour votre évaluation parfaite de notre hôtel Sheraton Annaba. Nous sommes ravis de savoir que vous avez passé un séjour agréable parmi nous et que notre établissement a répondu à toutes vos attentes.Nous sommes fiers de fournir un service de qualité supérieure à nos clients et il est très gratifiant de savoir que nous avons réussi à vous satisfaire à tous égards. Nous espérons que vous garderez de bons souvenirs de votre séjour parmi nous et que vous n'hésiterez pas à revenir nous voir lors de votre prochaine visite dans la région.Encore une fois, nous vous remercions pour votre aimable évaluation et nous espérons avoir le plaisir de vous accueillir bientôt à nouveau.Cordialement.

8/10 Good

lakhdar

Liked: Staff & service, property conditions & facilities, room comfort
Séjour Sheraton
+ Hôtel bien placé, au centre de la ville. Chambre spacieuse et très confortable. Personnel très pro et accueillant. Belle qualité du petit déjeuner. - La chambre n'était pas 100% bien nettoyée. Quelques éléments au sol. Pas de thé, café dispo à l'arrivée. Peut être un oubli. Prix de la nuit élevé. D'un point de vue général, très bon séjour au Sheraton. Je recommande.
Stayed 2 nights in Feb 2023

8/10 Good

Absamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel est bien placé au milieu de tout
Stayed 3 nights in Jan 2023

8/10 Good

Benlatreche

Travelled with family
Liked: Cleanliness, room comfort
Un séjour normal rien de extraordinaire
Stayed 1 night in Jan 2023

2/10 Terrible

AGREBI

Stayed 1 night in Dec 2022

10/10 Excellent

Hichem

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2022

2/10 Terrible

said

Stayed 1 night in Oct 2022

10/10 Excellent

Brahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon établissement je le recommande a ceux qui veulent aller passer un bon momen à annaba
Stayed 2 nights in Aug 2022

6/10 Okay

Maria

Travelled with family and small children
Jag tycker dåligt servis
Stayed 1 night in Aug 2022