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"Room was very comfortable with everything we needed. An odd thing to say in Feb but the room was too warm. We turned radiators off which helped. I guess its proof of good insulation and the staff catering to all customers."

"Have stayed at the Crown and Mitre before, the standards very high, really enjoyed my stay."

"Very polite staff. Explained everything well. Allowed me an early checkin as room was ready. "

"Brilliant as always lovley staff"

"Gill (restaurant staff member) was extremely helpful and an assert to Ibis!"

"My stay was amszing had a rough couple of years due to cancer treatment "

"Room and bathroom were very clean and it was very quiet. The staff were great and I will be using this hotel on my visits to Carlisle."

"The hotel is not modern but very full of character. The room was large with a comfortable bathroom. The staff were friendly which added to the atmosphere. "

"Clean room, good facilities, helpful staff, quiet location "