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Reviews of The Bank

4 out of 5
The Bank
23-25 High Street, Fife, Anstruther, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 112 reviews" "
Rating 8 - Good. 41 out of 112 reviews" "
Rating 6 - Okay. 4 out of 112 reviews" "
Rating 4 - Poor. 2 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Fraser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Food was fantastic and plasure to stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Absolutely brilliant hotel with outstanding views, amazing food and stunning rooms. 5 stars and we'll definitely be back. If you want a few chilled nights then this is the place to be plus you've everything within 5-10 min walking distance.
Stayed 1 night in Nov 2023

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good food at the inn
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Andy

Stayed 1 night in Sep 2023

10/10 Excellent

Bret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the room facing High Street for two nights, and the experience was great all around. It was surprisingly quiet. The bar is five steps away, the staff was cordial and professional, and both breakfast and evening meals were well-made and presented.
Stayed 3 nights in Sep 2023

10/10 Excellent

Julia

Liked: Staff & service, amenities, property conditions & facilities
Really happy with our stay at The Bank. Our room was perfect, the view amazing. Next time we’ll stay for longer.
Stayed 1 night in Aug 2023

6/10 Okay

JEAN

Liked: Cleanliness, staff & service
I wasn’t in main property. I was 2 entrances down. Stairs & try opening main door with key. ( dangerous). Up a flight of stairs. Old fashioned key. Had no idea - had to get help! Room was large. Bathroom large. Had to use key to lock my door once in room. Felt this could be a problem if a fire! Breakfast was provided. Waitress was very nice. No parking at hotel. Very inconvenient. Also when checked out - they said Expedia didn’t send my payment. I had to pay via credit card. I thought all my hotels were paid!!!!
Stayed 1 night in Aug 2023

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service, room comfort
Don’t stay in room 27a
We had a terrible stay here. We were in room 27a which was obviously a shop in a previous life. Accessed from the street not the main hotel with a massive single glazed window on to the street at ground level. We had actually requested in March 23 an upper floor quiet room. This was the opposite noisy until the small hours of the morning. We complained straight away but we’re told there were no other rooms. We complained the next morning and were told “what do you expect we are a pub with rooms”. We paid £143 for this room. Never again worse hotel we have ever stayed in. You do get breakfast but not up to much. We will be contacting Hotel.con who we booked through as this room should not be offered to the general public. See photo
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bank.
Little bit noisy from the street. We booked dinner for 7.00pm and we sat for 15mins with menu's before someone took our order. Breakfast this morning was outstanding
Stayed 1 night in Jul 2023

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and view of the water. Room was spacious, bathroom old style but functional. Great breakfast and staff on check in and out. Wait staff at dinner disappointing .
Stayed 1 night in Jun 2023

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

William

Stayed 1 night in Apr 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Mar 2023

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I chose a room pictured on Expedia with a lovely quiet sea view. On arriving we were shown to a room facing the street with very noisy traffic. I complained immediately and we were given a satisfactory room with a sea view but still not the room pictured on your website. The staff blame the situation on Expedia. This situation is not satisfactory. People should get the room they chose from your website.
Stayed 2 nights in Jan 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2023

10/10 Excellent

Sandy

Stayed 1 night in Dec 2022

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the breakfast was amazing. The only problem was being on the ground floor facing the road. It was loud outside.

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anstruther a gem
Pretty good stay. Avoid room 8 if you are light sleepers
Stayed 3 nights in Oct 2022

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rank the bank - excellent!
This was absolutely excellent. Clean, comfortable and centrally situated with parking outside the hotel. Staff were friendly and courteous, breakfast superb and the views excellent overlooking the beach!
From the hotel window
Anstruther harbour
Stayed 2 nights in Oct 2022

2/10 Terrible

Gillian

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room that we stayed in had converted shop windows as the 'wall' separating us from the street. This provided zero noise reduction from the crowd of people standing outside the next door pub which was constant until after the pub closed. Not only was it extremely noisy, it also felt very unsafe with only a pane of glass separating our bedroom from a crowd of rowdy drunk people in the street, and we were not able to relax all night and got zero sleep. I am shocked and appalled that a hotel inspector would allow this property to use this as a bedroom! It is the WORST hotel room I have ever stayed in! The sad thing is, the room and property itself was very nice and had we stayed in a room with 4 walls, I have no doubt that we would have had a different experience. Manager was very cooperative when we complained but since the hotel was full, it wasnt possible to move rooms, which really would have been the only solution. We wont be returning.
Stayed 1 night in Sep 2022

10/10 Excellent

Johnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - the place is really cute. We stayed in 19A and C and they are fantastic rooms - great view. Dinner and breakfast were very good. Highly recommend
Stayed 1 night in Sep 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem. Very clean with the nicest staff! The breakfast was delicious and we even ate dinner there. Fun pub
Stayed 2 nights in Jul 2022

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and staff. Only wish I’d managed to personally tip the guy who helped carry bags to the top floor, served us drinks/dinner, and seemed to do a bit of everything.
Stayed 1 night in Jun 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, lovely location
We had a great stay. The room was spacious and clean. I think it hsd been newly refurbished. The bed was really comfy and we slept well. I was worried at first as the room was next to the street but it wasn't noisy and there was enough privacy. The food and table service at The Bank were excellent and a beautiful view from the dining room.
View from The Bank dining room
Stayed 3 nights in May 2022

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
I stayed at the bank with my sister & niece for a few days, such a lovely place & the staff are lovely & can’t do enough for you, would definitely recommend & will definitely be back
Beer garden is lovely
Stayed 2 nights in May 2022

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Our room was on the front but was quiet most of the time. It was a comfortable room but would have been better if there has been a few guidance notes eg on how to use the safe and TV easily. The towel rail developed a small leak on the second morning and had not been repaired when we left on the fourth but it was not a real inconvenience. The parking is very limited and most of the time I had to park up the road in the free public car park. Luckily, I got a spot in front on arrival for unloading the bags and on leaving waited until others had gone so I could park briefly to load up again. The staff were all very friendly and helpful. Breakfast was adequate - indeed good on the first two days but very slow and not so good on the third. Overall it was a pleasant stay and we'd book again if returning to the town.
Stayed 3 nights in Apr 2022

10/10 Excellent

Gregor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed in the amount of parking.
Stayed 2 nights in Apr 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent relaxing stay.
Stayed here 6yrs previously, enjoyed our stay then as well. Would say this stay was even better mostly due to relaxed and friendly professional staff.
Stayed 3 nights in Mar 2022

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
We had 3 rooms booked.all rooms were lovely.plenty towels,clean sheets,tea etc.they also provide extra on each landing to help yourself if you run out.breakfast was great.plenty of choices .cant wait to go back
Stayed 1 night in Feb 2022

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were delighted with the spacious accommodation which was spotless and modern. The staff were delightful and very helpful. Breakfast was delicious with a very large choice. I would definitely stay again
Stayed 2 nights in Feb 2022

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms but awful food
Hotel lovely, very clean, modern and large rooms. Food was awful, cold, bland, reheated in microwave and un-edible. Breakfast 'bacon' 90% fat.
Stayed 1 night in Nov 2021

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality rooms
Lovely setting, room was very comfortable very spacious, with a fridge, good quality furnishings. I would go back for a weekend with my partner.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Will be back!
Loved the few days we had at The Bank. The room was excellent, we even had a separate sitting room to enjoy the view! Nice relaxed local pub atmosphere and the staff were excellent and accommodating. Evening menu was top notch, our only gripe was the breakfast. While tasty, it lacked a little attention to detail as it was delivered very fast, so some things were a little dry and overdone (eggs). It didn’t detract from our stay and will gladly stay again. Will be back next year, thanks for having us!
Stayed 2 nights in Oct 2021

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is essentially a pub with restaurant and rooms. Our room was on the ground floor and was a bit noisy as the high street was just outside. Breakfast was included and offered cooked options.
Stayed 3 nights in Aug 2021

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and very friendly coundnt fault it in any way
Stayed 1 night in Aug 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
Absolutely loved our stay here. The room was enormous, well appointed, clean and really comfortable. The staff were all really friendly and the service brilliant - at breakfast, in the beer garden and the bar. Breakfast was very good, the smoked haddock with runny, poached eggs, delicious. The little private garden for residents was beautiful and we enjoyed a couple of night caps there. Really lucky to get a space out front for the car, but there is a free car park 2 minutes walk up the road if needed. And the view from the restaurant 😍
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the sea front. Room was a good size with lots of space and storage with a good sized bathroom. The downside was that we had a front room on the busy main street and with no double glazing the traffic noise was very loud. Didn't help when some boy racer went down the street at 1 am with the loudest exhaust in the country. Nice bar area with friendly and helpful staff. Breakfast was also very good with lots of Veggie friendly options.
Stayed 1 night in Jul 2021

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect break
Accommodation excellent, breakfast first class, best thing about our stay was the staff, from housekeeping to waitresses to bar staff all lovely and friendly and couldn’t do enough for you.
Glazed dining room
View from dining room
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and attentive. Room was good. Shower not great.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful views - and lovely hardworking staff
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room we had. No8. Overlooked the private terrace and the inlet of the harbour area. There was a heron who visited every morning and early evening to fish. So tranquil and peaceful. Staff were soooo lovely, Red haire ringlet waiters was lovely. She had local knowledge and was a true local. All staff were really attentive, but not overbearing.
Stayed 2 nights in Jul 2021