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Reviews of Famous Family Hotel

Famous Family Hotel
Kiliçarslan Mah., Hesapci Geçidi Sk. No:22, Antalya, Antalya

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 174 reviews" "
Rating 8 - Good. 43 out of 174 reviews" "
Rating 6 - Okay. 13 out of 174 reviews" "
Rating 4 - Poor. 8 out of 174 reviews" "
Rating 2 - Terrible. 12 out of 174 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vance

Stayed 3 nights in Mar 2024
Response from Yönetici on 11 Apr,2024
Thanks a lot. We are waiting for you every time

10/10 Excellent

Aisha

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was located in the Old Town, parking, driving in that area is very difficult (parking was not possible). You have to park about a 8 minute walk away. But it was a great hotel. Old Town is amazing and there are so many places to eat and shop.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 23 Feb,2024
Thank you for your review! We hope to see you again and welcome you!

10/10 Excellent

Ivan

Stayed 1 night in Jan 2024
Response from Hotel Manager on 23 Feb,2024
Thank you for your comment! We hope to see you again!

2/10 Terrible

Sabina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl that worked in this hotel was more then rude.When tried to talk to her she said no English .Without any explanation she was pushing me to sign visa receipt, which I signed because she was pushy. When they showed the room where we needed to stay I almost had a panic attack because the room has very very small window, I felt I was like in tunnel.I didn’t feel comfortable to stay in that room I asked the room with normal size of the window .They called someone who speaks English he said I have to pay if I want the room with windows . On the internet the price for the room was the same as the one I paid for. I tried to show them on the internet the price they didn’t want to look at it.I was was very disappointed with their behaviour and ended up crying.At the end they told me you have three choices: to stay in this room; to pay more to have better room or we will give you money. I gave them visa card and told them I want money back. They just ignored me.I came back tomorrow asking them why they didn’t accept my card , they told me that they cannot refund me today as the offer was for yesterday . They advised that Expedia, told them: “we heard your and her(mine) story we don’t know what happened, do not pay her(me) .”I contacted Expedia and they told me that they are still waiting for response from the hotel. I paid hotel room that I didn’t stay in. That was on Oct 4,2023 and I still have not received any response from them. Instead to enjoy my vacation I had this …
Stayed 4 nights in Oct 2023
Response from Yönetici on 19 Jan,2024
Mrs Sabrina The room you bought is our only room with a small window. In expedia, there are pictures of the room and it is also written that the window is small. When you arrived, you behaved in a way that disturbed our other customers. With all our good intentions, you walked away screaming, even though there was no cancellation policy. Since we did not know whether you would come or not, we could not give the room to another guest. As hotel employees, we work for guest satisfaction and are polite people. Frankly, this attitude and your comments saddened us.

6/10 Okay

Victor

Situated really good bang in the middle of everything but our room got very little light from outside, also the shower could do with updating breakfast was good a variety of a lot different salads ( Turkish breakfast only )
Stayed 4 nights in Dec 2023
Response from Hotel Manager on 23 Feb,2024
Thank you for your review and we really would like to welcome you here again! We hope that your rating could be more positive this time!

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amassed how clean this property I enjoyed the stay. its great place for the location and quality of the place comparing to the price. I recomend the place.
Stayed 1 night in Nov 2023
Response from Family Hotel on 2 Jan,2024
thank you very much. We will always be happy to welcome you.

4/10 Poor

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 402 in August 30th 2023 for 4 nights. There was a dead coachroach on entering the premises. The room was a quite small for 4 people. We were shown to our room and then there was absolutely no service. I got extra toilet paper from the restaurant attached to the hotel. No one came to clean the room and the garbage kept piling up despite my request to have the room cleaned. We ate breakfast once. It was average, but you can only eat breakfast when the restaurant is open. If you need breakfast at 7am for example, you would be out of luck. The fellow at the reception was friendly but didnt know much about anything as he was new and he was rarely there. There is no lobby area, so when you are tired of your room, there is no place to go outside the room. The hallways were also dimly lit. The lighting was really inadequate. This hotel really need an upgrade. We were fooled by the image on expedia which did not reflect the aged hotel it is. A difficult experience on the whole. To my surprise, there were many other places in the neighbourhood with the same price and with so much more facilities.
Stayed 3 nights in Aug 2023

6/10 Okay

Djenane jacqueline Ribeiro

Travelled with family
Liked: Amenities
The property is nice however the facilities could use with an refurbishment. The room we stayed the toilet was not so pleasant and during the whole stay there was no room cleaning. Overall nice place to stay close to all amenities
Stayed 4 nights in Aug 2023
Response from Serhat on 30 Aug,2023
Please inform daily for daily room cleaning. We cannot enter the room without permission. We will do our best to provide you with the best service. Thank you

6/10 Okay

Winston

Travelled with family
Liked: Cleanliness
Property needs an upgrade. Breakfast was supposedly at 8am. It was moved to 8.30am. Yet when we sat down to dine at 8.30am, we were told that the kitchen staff wouldn't be in until 9am. We had tours booked so for the three days we were there, we weren't able to avail any breakfast at all because of the above reason. Aside from that, there was often no one in reception when we needed something.
Stayed 3 nights in Aug 2023

2/10 Terrible

Anabella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will like to people know about this Hotel, please be aware of the rooms are terrible smell from the bathrooms , poor condition , nothing like the pictures show is a big Scam , I can’t understand other people live a good reviews maybe they don’t know what is a decent hotel for the value , is cheap prices but we been in cheap hotels but decent , this is cheap and contaminated by mold , the bathroom door was broken so as soon as open and close the glass door is felt on top of my feet I went to the emergency to have medical assistant , the door was roten & discomposing wood , no windows , very poor condition , we ending booked another hotel Kiana KALEICi is just around the corner almost same price $20 more and was so beautiful place all renovated I fully recommended Wen we arrive late at night the reception smell like a someone dead inside so hot , the guys was sleeping in the couch all was so disgusting , I can’t believe people stay in that place !!! We living next morning at Kiana kaleici hotel , and I didn’t expect any refund just I want people know and I don’t want others have our bad experience !!!! The place need to be close & renovate all , is a very bad experience I will let all the real pictures from this place take a pic Expedia not even take any action on this situation !!! But again I don’t expect refund coming from this type of people running such a terrible place !!!!

2/10 Terrible

Masoume

Travelled with family
Disliked: Property conditions & facilities
The hotel location is great, but the rooms and service are subpar. We were given a small room with a tiny window. The floor was dirty, and the bathroom smelled moldy. The shower door was so rusty that I had to lift it up to open and close it! The towels were old and scratchy, so I ended up using my own swimming towels. The bed sheets were also threadbare, and you could see holes in them. After one night, we asked for a better room. The new room was only slightly better. The service was also very poor. The staff was distracted and inattentive. It took them over an hour to bring us breakfast one morning, even though we were sitting outside in the hot sun waiting. It's a shame that this hotel, which has such a great location, is so poorly managed. The rooms are definitely not worth the price we paid. The hotel should invest in new sheets and towels, upgrade its bathrooms, and hire/train better staff. I hope that the hotel will take my feedback into consideration and make some improvements. With a little effort, this hotel could be a great place to stay.
Stayed 4 nights in Jul 2023
Response from halıl on 8 Aug,2023
Of course, thanks for your suggestions, we will take them into consideration.

8/10 Good

Hesham

Stayed 2 nights in Jun 2023
Response from halıl on 8 Aug,2023
we thank you

2/10 Terrible

Arezou

Stayed 1 night in Jun 2023

8/10 Good

Judith del Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location couldn't be better for people arriving by foot. It is right in the center of the old town (Kaleici area). It could be a problem to drive in the narrow streets leading to the hotel that does not have parking space.
Stayed 1 night in Jun 2023
Response from halıl on 8 Aug,2023
we thank you

10/10 Excellent

Ahmet

Stayed 1 night in Apr 2023

8/10 Good

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm and restful
Stayed 1 night in Apr 2023

10/10 Excellent

Hossain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream hotel
It was amazing We will go back again in summer time Nice hotel perfect view Staff so kind and lovely
Perfect view
What a view
Stayed 2 nights in Apr 2023
Response from sedat on 21 Apr,2023
Dear Guest ,First of all we would like to thank you for choosing our hotel and for your feedback.Thank you very much for your exciting description all in our Hotel.We are always on a way for extra ordinarily work in our hotel. Description like yours are extremely worth full for us and all staff members. Kind of those letters are confirming all what we try always to do that our wonderful guests are happy all time.We will give the praise to all staff members and we are looking forward to see you again in our hotel.Best Regardssedat...

10/10 Excellent

R Lalit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel right in middle of Antalya Old Town. All historical places are 5 mins walk from here. Food is also great.
Response from sedat on 5 Jan,2023
Dear Guest ,First of all we would like to thank you for choosing our hotel and for your feedback.Thank you very much for your exciting description all in our Hotel.We are always on a way for extra ordinarily work in our hotel. Description like yours are extremely worth full for us and all staff members. Kind of those letters are confirming all what we try always to do that our wonderful guests are happy all time.We will give the praise to all staff members and we are looking forward to see you again in our hotel.Best Regardssedat...

8/10 Good

Elif

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful and clean. Staff were very helpful. Moreover, the location of the hotel is super. Thank you for your help.
Stayed 3 nights in Dec 2022
Response from sedat on 21 Dec,2022
Dear Guest ,First of all we would like to thank you for choosing our hotel and for your feedback.Thank you very much for your exciting description all in our Hotel.We are always on a way for extra ordinarily work in our hotel. Description like yours are extremely worth full for us and all staff members. Kind of those letters are confirming all what we try always to do that our wonderful guests are happy all time.We will give the praise to all staff members and we are looking forward to see you again in our hotel.Best RegardsSedat Başgan

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Room was comfortable and very clean. Bathroom clean but shower door needs a little maintenance as it is loose and difficult to close but hey! We are in Türkiye. Breakfast was excellent, service good and prompt. Location was superb, everything you need on the doorstep although i guess it could be a little noisy in peak season.
Stayed 2 nights in Dec 2022
Response from sedat on 18 Dec,2022
Dear Guest ,First of all we would like to thank you for choosing our hotel and for your feedback.Thank you very much for your exciting description all in our Hotel.We are always on a way for extra ordinarily work in our hotel. Description like yours are extremely worth full for us and all staff members. Kind of those letters are confirming all what we try always to do that our wonderful guests are happy all time.We will give the praise to all staff members and we are looking forward to see you again in our hotel.Best Regardssedat...

10/10 Excellent

Agne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny, cosy hotel with a nice style and atmosphere of the old town. Very clean. Kind and helpful staff. Tasty breakfast.
Stayed 1 night in Oct 2022
Response from sedat on 18 Nov,2022
Dear Guest ,First of all we would like to thank you for choosing our hotel and for your feedback.Thank you very much for your exciting description all in our Hotel.We are always on a way for extra ordinarily work in our hotel. Description like yours are extremely worth full for us and all staff members. Kind of those letters are confirming all what we try always to do that our wonderful guests are happy all time.We will give the praise to all staff members and we are looking forward to see you again in our hotel.Best Regards

6/10 Okay

Andrei

Travelled with family
Liked: Staff & service, amenities
Tired plumbing, dampness, a cockroach in the bathroom. Very friendly staff.
Stayed 5 nights in Nov 2022
Response from sedat on 16 Nov,2022
ok

8/10 Good

Anna, Mississauga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location I stayed only one night. Room had everything you need, cuttle and tea and fridge
Stayed 1 night in Sep 2022
Response from sedat on 21 Sept,2022
Dear Guest ,First of all we would like to thank you for choosing our hotel and for your feedback.Thank you very much for your exciting description all in our Hotel.We are always on a way for extra ordinarily work in our hotel. Description like yours are extremely worth full for us and all staff members. Kind of those letters are confirming all what we try always to do that our wonderful guests are happy all time.We will give the praise to all staff members and we are looking forward to see you again in our hotel.Best Regards

10/10 Excellent

karima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from sedat on 28 Jun,2022
Dear Guest , First of all we would like to thank you for choosing our hotel.We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best regards and best wishes.

8/10 Good

SAEED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in the old city center.
Stayed 4 nights in May 2022
Response from sedat on 17 May,2022
Dear Guest , First of all we would like to thank you for choosing our hotel.We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best regards and best wishes.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antalya 3 night stay
Easy and quick check-in, friendly staff. Room clean and comfy bed. Could do with a bit of an update in the bathroom, and extra power points. The breakfast was excellent. Perfect location.
Stayed 1 night in Apr 2022
Response from sedat on 6 Apr,2022
Dear Guest , First of all we would like to thank you for choosing our hotel.We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best regards and best wishes.

10/10 Excellent

DAVID, Seeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we wanted, where we wanted it. Excellent, friendly, helpful staff.
Stayed 4 nights in Mar 2022
Response from sedat on 31 Mar,2022
Dear Guest , First of all we would like to thank you for choosing our hotel and for your feedback. Thank you very much for your exciting description all in our Hotel. We are always on a way for extra ordinarily work in our hotel. Description like yours are extremely worth full for us and all staff members. Kind of those letters are confirming all what we try always to do that our wonderful guests are happy all time. We will give the praise to all staff members and we are looking forward to see you again in our hotel. Best Regards

8/10 Good

Adam, Yuzhno Sakhalin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location ideal for old town Staff very accomodating and helpful Everything in good condition and working Very good value as includes breakfast
Stayed 3 nights in Mar 2022
Response from sedat on 14 Mar,2022
Dear Guest , First of all we would like to thank you for choosing our hotel.We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best regards and best wishes.

10/10 Excellent

Soleyman

Stayed 1 night in Feb 2022
Response from sedat on 2 Mar,2022
Dear Guest Soleyman, First of all we would like to thank you for choosing our hotel.We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best regards and best wishes.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Charming historic hotel in old town
Charming historic hotel in old town right next to the main restaurant / shopping street. Quiet, friendly staff, great location and very affordable. Would definitely stay here again.
Stayed 1 night in Jan 2022
Response from sedat on 15 Jan,2022
Dear Guest , First of all we would like to thank you for choosing our hotel.We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best regards and best wishes.

10/10 Excellent

Rima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, staff and people at the hotel were extremely helpful and very pleasant. Very reasonable cost for the location, and it was great breakfast they offered.
Stayed 2 nights in Dec 2021
Response from sedat on 30 Dec,2021
Dear Guest , First of all we would like to thank you for choosing our hotel.We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best regards and best wishes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guys there are just great people, very friendly, very helpful
Stayed 2 nights in Nov 2021
Response from sedat on 12 Nov,2021
Dear Guest First of all we would like to thank you for choosing our hotel.We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best regards and best wishes.

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Otelin yeri çok merkezi ve güzeldi. Otel sahibi güler yüzlu ve yardım sever. Ancak yatak gerçekten çok rahatsız bizim konakladığımiz odaya mi özgü bu durum onu bilemiyorum. Temizlik açısından gayet iyiydi. Serpme kahvaltıdan çok bir beklentimiz olmasın, sebzelerin durumu biraz kötüydü. Gece kalinip gündüz gezmek için uygun bir otel.
Stayed 2 nights in Jul 2021
Response from sedat on 21 Jul,2021
Değerli Misafirimiz, Öncelikle Famous Family Hoteli tercih ettiğiniz için teşekkür ederiz. Siz değerli misafirlerimizin memnuniyeti bizim için önem arz etmektedir. Yorum portallarında hakkımızda paylaştığınız şikayet ve önerileriniz için teşekkür ederiz. Önerilerinizin sizlere daha iyi hizmet vermek adına büyük önem taşıdığını bildirmek isterim. Tesisimizde misafirlerimizin unutulmaz bir tatil deneyimi yaşaması için elimizden geleni yapmaktayız, konaklamanız sırasında bizlere yaşadığınız sorunları bildirmeniz çözüm odaklı çalışmamız için mühimdir. Sizleri ve yakınlarınızı yeniden aramızda görmek dileğiyle

10/10 Excellent

Verified traveller

A spacious cozy room in the old town with a street view.
Stayed 1 night in Sep 2020
Response from HOTEL on 24 Sept,2020
THANK YOU SO MUCH

8/10 Good

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Stay experience was nice, room very small, last day one cockroach came in room, otherwise stay was nice
Stayed 4 nights in Oct 2019

10/10 Excellent

Nolberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family run and cozy
The hotel room was as pictured. The family that runs the hotel is very kind. The neighborhood is great and there are lots of local restaurants and shops around. I recommend the hotel and would stay again.
Stayed 3 nights in Jan 2019
Response from sedat on 29 Jan,2019
Thank you for staying with us. Many thanks for your nice review

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from sedat on 6 Feb,2019
thank you so much ( teşekkür ederim )

8/10 Good

Jeanette, Fethiye, Turkey

Liked: Staff & service
Good central location. Helpful, friendly staff. Rooms would benefit from a freshening up, repainting perhaps. Somewhere to put toiletries etc in shower/toilet would be good.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018

8/10 Good

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Erol.
Nice place, good staff, near the beach, near everything you need to visit or shopping.
Stayed 3 nights in Jul 2018

8/10 Good

sarah, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
This is a very cute, aesthetically decorated hotel in the heart of Kaleiçi. It's a short walk to all the nice restaurants, bars and shopping.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Convenient and clean
Hotel basic but friendly, well run and clean. Lovely surroundings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel and beautiful restaurant you can take good rest

8/10 Good

Sonja, Scotland

Liked: Staff & service, property conditions & facilities
Nice family hotel in a great location in the old town Kaleici in Antalya. Good if you need a bigger room for families. The owner was very friendly and welcoming. Facilities could have been better though (scratchy towels and no duvets on beds) but quaint and charming rooms, cleaned every day.

4/10 Poor

Luc, Montreal

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Otel yetkılısı on 7 Mar,2024
Mr. Luc, we hope we can see you again to turn your experience into a positive oneThank you

10/10 Excellent

Muhammed Samil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
İt was a lovely stay, we are thankful for the kindness of the staff and we recommend the hotel.
Stayed 5 nights in Jan 2024
Response from Hotel Manager on 23 Feb,2024
Thank you for your comment! It was lovely to welcome you here too! We hope to see you again!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 23 Feb,2024
Thank you for your comment! We hope to see you again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar kibardı yalnız klima bozuktu. Yapmayı denediler ama gece yine çalışmadı ve çok soğuk geçti. Önceden bakılması gerekirdi.
Stayed 1 night in Jan 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydelig beliggenhet, alt i nær radius.
Flott beliggenhet, behagelig pris, stort rom, varmt vann i dusjen, nydelig milkshake, hyggelig personale. Masse restauranter rett utenfor hotell døra. Litt biltrafikk utenfor, så med små barn er ikke å anbefale. Alt i alt perfekt for meg, jeg booker der igjen 😊
Stayed 5 nights in Dec 2023
Response from Family hotel on 2 Jan,2024
Vi var glade for å kunne være vert . Vi venter igjen sir