Loved staying in this hotel! Looks antique, beautiful and has all modern facilities. Price is reasonable for the overall experience and on par with other similar hotels.
Hospitality:
Hotel staff (especially Jennifer and Alfonso at the front desk, manager Rosa Maria) are very friendly, courteous and always available to help. They were promptly communicating with me on WhatsApp even before my stay.
Rooms and restaurant:
Rooms are clean and spacious. Has it's own restaurant and food is tasty. Breakfast is included and is good. Also, has room service, which is prompt. Didn't notice any noise/disturbances. I stayed in the premium suite.
Spa:
Hotel has it's own private spa, which looks serene. If you book a jacuzzi, then the spa entry is entirely reserved for you for your time to maintain privacy. Only downside is the spa service - massage wasn't the great, probably because they just hired new masseuses. Some of the advertised massages aren't available either for the same reason.
Location:
Perfect! Very close (walkable) to parque central and tourist attractions in the city. Noise level is low. Also, seemed safe to walk around late in the night.
Would definitely stay here again.