Citystay
3.0 star property

Comfortable hotel, walk to Antwerp Market Square

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Citystay

Photo gallery for Citystay

Egyptian cotton sheets, premium bedding, desk, laptop workspace
Front of property
Shower, hydromassage showerhead, hair dryer, towels
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Overview of Citystay

Reviews
9.4

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
The price is S$135
Price available on 05/05/2024

Explore the area

Map
43 Burchtgracht, Antwerp, Vlaanderen, 2000
  • Popular LocationAntwerp Market Square4 min walk
  • Popular LocationCathedral of Our Lady5 min walk
  • Popular LocationAntwerp Zoo4 min drive
  • AirportBrussels (BRU-Brussels - National)41 min drive
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Room options

Deluxe Suite

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Deluxe Double Room, City View

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Courtyard View

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Antwerp

Citystay is located in Old Town, a neighbourhood in Antwerp. Butcher's Hall and Cathedral of Our Lady are local landmarks, and some of the area's attractions include Antwerp Zoo and National Maritime Museum. Looking to enjoy an event or a game while in town? See what's happening at Sportpaleis or Lotto Arena.

What's nearby

  • Antwerp Market Square - 4 min walk
  • Cathedral of Our Lady - 5 min walk
  • Museum Aan de Stroom - 10 min walk
  • Port of Antwerp - 17 min walk
  • Antwerp Zoo - 4 min drive

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerpen-Luchtbal Station - 7 min drive
  • Brussels Airport (BRU) - 41 min drive

Restaurants

  • De Bomma - 3 min walk
  • Den Engel - 3 min walk
  • Caffe Mundi - 3 min walk
  • ToiToiToi - 3 min walk
  • Bonaparte - 4 min walk

About this property

Citystay

Hotel located in Old Town
Close to Antwerp Market Square, Citystay provides amenities, such as a library and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Tour/ticket information, bike parking and multilingual staff
  • Luggage storage, smoke-free property and concierge services
Room features
All guest rooms at Citystay offer comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and hairdryers
  • LED light bulbs, electric kettles and heating

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 26 per day)
  • 24-hour return airport shuttle (surcharge)

Things to do

  • Bicycle storage
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in hallways (80 centimetre high)
  • Handrails in stairways (80 centimetre high)
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; your host will greet you

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Nearby parking fee: EUR 26 per day(328 ft away; open 24 hours)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Property is also known as

CITYSTAY Hotel Antwerp
CITYSTAY Antwerp
CITYSTAY Hotel
CITYSTAY Hotel
CITYSTAY Antwerp
CITYSTAY Hotel Antwerp

Frequently asked questions

Is Citystay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citystay?

As of 3 May,2024, prices found for a 1-night stay for 2 adults at Citystay on 2 Jun,2024 start from S$204.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Citystay?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Citystay?

Checkout is at 11:00 AM. Late checkout is available for EUR 15 (subject to availability).

Does Citystay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 90 per vehicle applies.

Where is Citystay located?

Located in Old Town, this hotel is within a 5-minute walk of Butcher's Hall and Antwerp Market Square. Steen Castle and National Maritime Museum are also within 5 minutes. Antwerp Central Station is 23 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 23 minutes.

Citystay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 50 reviews" "
Rating 8 - Good. 9 out of 50 reviews" "
Rating 6 - Okay. 1 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yen lin

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value. Beautiful modern room. Nice location
Stayed 2 nights in Jun 2023

2/10 Terrible

Tiffany, Felah

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Stayed 2 nights in May 2023

8/10 Good

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Antwerp
Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Stayed 4 nights in Mar 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Stayed 3 nights in Jan 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality and location for the price
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Stayed 1 night in Sep 2022

10/10 Excellent

Ehsanul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Stayed 2 nights in Jul 2022