Fairmont, Appalachian Plateau hotels

"Room was clean and staff was pleasant and helpful."

"Everything was great, just surprised there was not a coffee maker in the room. Not a problem, they have a 24 hour Starbucks, just a surprise."

"In the room, the air conditioner was loud and vibrated when it kicked on every time. In the parking lot, half the lights were out, which is a safety issue. And, the lights under the canopy at the entrance were all out. Regarding the staff, we were assured of a phone call from the manager after providing evidence of the issues. Nobody contacted us, which is an indication that they don’t really care. "

"Great breakfast, location to the concert arena was perfect "

"Everything was amazing, except the mattress. It was probably a soft 6” right on top of a flat platform. Overall, I'd stay again but that mattress was pretty bad. The room as a great value and well maintained with a great view."

"I left too early before breakfast. The Airport shuttle was perfect."

"Not enough outlets in the room. Bed was on the floor pretty much. Room was very small. There was a weird smell in the room. I wouldn't trust the public parking out back."

"Central location- clean- staff at the desk was great"

"Our stay was great. The hotel staff was great and the rooms were very clean. "