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"The Junior suite was lovely with wonderful views across the bay, comfy chairs, clean bathroom and sumptuous bed, with good quality linen. The food in the restaurant was outstanding, we sent our thanks to the chef. We enjoyed the Spa on our first afternoon but when I went to organise a massage for the next day I was told by that the area would be closed. This was a shock, it has not been mentioned by any member of staff when I phoned prior to our stay, nor was it stated when we booked the thermal area for our first afternoon. One of the reasons we had booked the Perle was because it had the Spa. The next morning we spoke with reception about the problem and voiced our concern. Once we were back in the room we had a call from reception telling us the area would be available after all. This was excellent service. It altered our view of the hotel as it was dealt with so promptly and made us determined to return. All the staff were helpful, efficient and charming, from housekeeping and reception, to bar and restaurant staff."

"Helpful, lovely staff who offered lots of useful information; lovely mountain view (albeit over the roof) from the window; great shower and the toiletries were a real surprising highlight - shower gel, shampoo, conditioner, hand soap and moisturiser all provided and all fantastic quality, not the usual rubbish you get, and good to see they were locally made."

"Lovely pod with everything we needed and fantastic views "

"Lovely clean spacious room with good facilities & a comfortable bed. The staff were fantastic & kindly treated us to a bottle of prosecco for my wife's birthday as a surprise treat."

"The room was very clean and comfy and the staff were delightful. We really enjoyed our stay"

"The room was well decorated, in good order and spotless. We were given a warm welcome by the man on reception and the other staff were really professional and friendly. Good selection of food for breakfast. I had the eggs royale which was delicious. Would definitely recommend."

"Lovely hotel great stall shall visit again thankyou"

"Th"

"Very comfortable room with a lake view. Quiet hotel (January stay), truly relaxing atmosphere. Katie, the manager, provided first class customer service! Highly recommended and we are hoping to go back in the summer! "