B&B Hotels, Arbonne-la-Foret hotels

"It will be nice to inform customers about the process of checking in. Specially late night check in since there are no staff and doors are locked. Rude people you get on the phone can’t spend time to help you. Very scary place for a lady who first time visit the country and fo not know anything about the area. "

"good"

"Poor"

"I had bad experience at the hotel no heating system"

"."

"The checkin was difficult. The shower kept flooding the bathroom and bedroom. The gentleman assisted by providing us with towels to dry the floor and did offer to move us to another room. The bed sheets smelt like cigerettes as well. But in saying that the bed was comfortable and the accommodation did serve its purpose."

"I’ve never stayed in a hotel, where the staff make no attempt to greet the guests. We checked in late using the machine outside so the reception was closed, which I have no problem with. What I didn’t like is when I did finally see the receptionist and smiled, I was greeted with a blank stare. Not once, did the staff even try to acknowledge us which we found, very disappointing. Only person I care into contact with was the cleaner and that’s it! I think more basic amenities would be nice...