Hotels near Arbury Hall

"Staff need training on what disabled guests need. Was incorrectly given a non accessible room on checking in, then just allocated a room with shower. The restaurant was inaccessible to disabled guests. It involved numerous step (both up and down), and didn’t seem to care when I explained that stairs were difficult for me. The lift for wheelchair access was non operational the entire stay. Access to the shower was difficult."

"The parking was very easy and close to the reception, given the weather, this was particularly handy. It was well lit so fell quite secure ."

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"Yes"

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Sports bar was really good and relaxed "

"Pet friendly molly got a welcoming gift Breakfast was good Eggs were cold Good choices Rooms clean tidy and modern "

"Love this place "

"Most things were excellent except for the booking system. The hotel website had a phone number but no email! When the phone number was called we were asked what we wanted before being referred to just 1 of 2 options, with no chance of talking to a person. The phone would continue ringing for a little while before timing out. We were given no chance of leaving a message or to ask for a call back. We had to cancel our original booking in order to rebook using a different 3rd party website which then enabled us to leave a message."