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Reviews of Hotel Mama Yaku

3 out of 5
Hotel Mama Yaku
601 M Benavides, Arequipa, Arequipa

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No amenities, dirty, noisy and nothing like the website. The staff tried hard to keep everyone happy. Carpet tiles on the floors in the room
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good room, could be great with a few extras like a hanger for the towels and for toiletries, friendly staff, excellent terrace and good breakfast, delicious bread. We had hot water everyday and the bed was very comfortable. A little far away from the center, but taxis were really cheap, 5 soles (1.50 dollar). Just let the staff know if you are going to return late, one night we came back around 1am and it took 10 minutes outside to they to open us.
Stayed 4 nights in Aug 2019
Response from Paul on 23 Aug,2019
Thank you very much, your comments help us to keep improving. It has been a pleasure to attend you and be part of your stay in Arequipa. Have a good trip and remember that this place is your home. We hope to see you again soon. Thank you so much for everything.

10/10 Excellent

Romi, Perú

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es súper cómoda, excelente desayuno buffet, las instalaciones son muy lindas, y la relación calidad precio es estupenda.
Stayed 1 night in Oct 2019

10/10 Excellent

celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tout récent, le gérant est disponible et essaie de rendre votre séjour agréable. Nous avons été surclassés, nous étions seuls dans l'hotel et ils nous ont préparés un buffet petit dejeuner delicieux sur la terrasse sur le toit (oeufs, jambon, saucisses, fromage, fraises, kiwi, deux jus frais, avocat, cereales, yogourt, etc...) Chambre ok, lit comfortable, eau chaude, wifi Il y a aussi une piscine jaccuzzi sur le toit mais l'eau etait froide. L'emplacement est super, a cote d'un parc, facilement accessible pour les taxis, sans bruit et à 15 min a pieds des restaurants. L'organisation n'est pas encore optimale, mais le gérant fait de son mieux pour vous satisfaire. Rapport qualité prix super
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Agradable , el personal es atento. Esta ubicado en una zona muy segura y tranquila, y se llega cerca al centro de la ciudad.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y servicio! Nos ayudaron con todo. Tuvimos problemas con nuestros buses y marcaron a las empresas para arreglar todo. Además nos pidieron taxis seguros. La habitación estuvo muy cómoda y limpia. El desayuno sin duda fue el mejor que tuvimos en todo nuestro mes en Peru. Solo puedo recomendar este hotel!
Stayed 3 nights in Jul 2019
Response from Hotel Mama Yaku on 2 Aug,2019
Fue un gusto haberle servido.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Hotel Mama Yaku on 30 Jul,2019
Muchas gracias, fue un gusto servirle.