Arsha Holiday Rentals

"Lovely and charming hotel, with beautiful terrace. The Mountain View is the right view to take. The room is clean and nice. FYI, No TV in rooms. "

"Very nice family owned hotel with tasty food and very friendly hosts "

"Very Kind, Helpful and Beautiful Receptionist Anastazia. Definitely will revisit when get a chance. Thank You for Everything!"

"Basic but brand new hotel. Conveniently looked with excellent parking. Hotel is attached to restaurant so staff easy to find during normal hours."

"It was very amazing experience. Host was very helpful Location and views from room are mind blowing. We really liked it.❤️"

"Great choice to stay in Stepantsminda. The hotel is walking distance to the main town if you want to eat there. Yet, food at the hotel is spectacular!! I had both breakfast and dinner, and they were both amazing. Staff is super friendly; they made my stay very enjoyable. Lastly, the view!! It is really, really nice."

"Receptionist who checked us in was good, but rest of staff not welcoming at all. Room upgrade was ok but seemed unfinished or lack of furniture. Views on the mountains are amazing, If you can cover your sight and unsee all the trash around the property. Breakfast was quite good. Spa and swimming pool is available for extra charge but affordable. Can become an amazing hotel."

"Receptionist was not giving a single fu*k about our requests. We had booked standard room with king size bed. They gave us basic room with 2 single beds. When we asked the receptionist, she told us she's just receptionist, she doesn't know anything. Later they asked the housekeepers to put combined cover on 2 beds and they made it look like a single bed. Water was not provided, unless explicitly asked. Rooms smellls with horrible toilet smell. There are no lifts. You have to drag your luggage to basement floors, no one will help you. There's no coffee, mini bar, fridge, spoons in the room. Kettle wss dirty and rusted. There's no jet spray in toilet. Any requests made to receptionist was resulting in a ghosted reply. Her answer was always I don't know anything I am just a receptionist. The breakfast was poor, bread, eggs and some salad. Coffee is not free. You have to pay 9GEL for it. Hotel is nothing but hostel building developed on a nice view and management is given to people who don't have any knowledge of management. Doesn't deserve to be single star hotel.Wouldn't recommend it to anyone!"

"Probably the best hotel in the area"