Hotels near Arts Center - Carriage House

"I booked this hotel for one reason only: the airport shuttle. Unfortunately, that turned out to be a complete failure. After arriving, I went to the designated pickup area and called the hotel multiple times requesting the shuttle. Each time, I was told it would arrive in “15 minutes.” I waited there for over 2 hours in extreme cold weather, repeatedly calling back, and every time it felt like they had no record of my previous calls. I had to explain the situation from scratch each time, only to be given the same response. The shuttle never came. Eventually, I had no choice but to take an expensive airport taxi just to get to the hotel. This completely defeated the purpose of choosing this property in the first place. Very disappointing experience, poor communication, and zero reliability. I would not trust their shuttle service—or stay here again."

"Location is great and breakfast was good"

"The beds are very comfy and my room was clean, making it a great place to relax after traveling. The free breakfast was a plus and the internet is solid. The staff was also quite friendly, making this experience enjoyable."

"This is my second stay; noise level was non existent compared to my last visit. They had no wash clothes but delivered some later on in the day."

"Everything was clean and wonderful "

"The space is closed and not available for stay and I have yet to receive a refund"

"Ok"

"The room supposed to be smoke free, but it was smell of cigarettes. The whole way smelled so bad, I went to the front desk 3 times for them to change the room. They did not. The shower room was terrible with water all over the floor when someone took a shower. Even in the last day, when I checked out, I asked that lady for my receipt, she been so rude. She even asked me why I needed that receipt for? That was a horrible experience for me. ( the A/C was working)."

"I needed a place to sleep and it met that need entirely."