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"The hot tub was closed due to a child leaving feces in it. Very disappointed since I waited later in the day to use it to avoid children and found out at the time they were not being properly supervised. In the third floor laundry room there was a water basin that had constant dripping water and there was poop in it. The food and cocktails were fair to average. The service staff was about the best you could hope for. The room was fine, clean & very roomy. The table & chairs in the lounge/bar area need replacing. Chairs very wobbly & tables underneath are falling apart. Although my stay was fair, I would consider booking again. "

"When I entered the facility to check in the front desk lady was very rude and unprofessional. She proceeded to say the pool was closing at a particular time when the pool closed at 10pm. She assumed that more people were staying in my room when it was just my daughter and myself. I felt unwelcome and unwanted at that hotel. "

"Clean basic good overnight stay. Staff good, breakfast a little lacking. Busy and food not available. Had to wait. Room fine maybe slightly dated. "

"The bathroom fan ran constantly even though the light was off. The bathroom was right next to the bed so I had co close the bathroom door. I was there one night. The morning I left the toilet stopped flushing. Not nice! You didn’t publish the review I wrote about the Scottish Inn for the night before so I don’t know why I’m bothering to write this one."

"Bathrooms were gross not sure last time they were cleaned."

"Great location. Great hotel."

"Completely dirty, stains on towels, stains on blankets, stains on the walls, holes, bad smells, leaking elevator ceiling when it rained, service was slow, everything was just terrible. When I came in to check in, no one was at the desk for a whole hour. Do not come here."

"We were just there to sleep, got in late, left early. Beds were really comfortable and really nice pillows. Beds and bathroom really clean. We had a pet friendly room, which is nice to have as we had our dog. But room did smell of dog, and carpet not too fresh. Still all in all would stay again"

"This Property is Tired. I decided to stay here since I flew into Bradley International and most of my business was between Sturbridge and Auburn. I usually stay closer to Worcester. I promise I’m not a hotel snob especially when traveling alone. Staff was nice enough for what they had to work with. They were pleasant and helpful. The hotel just reads old and not maintained. As I said, tired. Not its fault. The room was clean but again, felt old right down to the white towels that were old, worn and gray. Shower wasn’t draining and I was wading by the time I was done. I didn’t hate it but I don’t think that’s the bar we are trying to hit. At least it was convenient. "