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Reviews of Comfort Inn Roswell-Dunwoody

2.5 out of 5
Comfort Inn Roswell-Dunwoody
1500 Market Blvd., Roswell, GA

Reviews

7.8

Good

Rating 10 - Excellent. 330 out of 794 reviews" "
Rating 8 - Good. 229 out of 794 reviews" "
Rating 6 - Okay. 91 out of 794 reviews" "
Rating 4 - Poor. 63 out of 794 reviews" "
Rating 2 - Terrible. 81 out of 794 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the patio
Stayed 1 night in May 2024
Response from Guest Relation Management on 22 May,2024
Hi Michael,Thank you for your feedback regarding your recent stay at Comfort Inn Roswell. We're thrilled to hear that you enjoyed the patio! Providing spaces where guests can relax and unwind is important to us, and we're glad that you found it to your liking. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

4/10 Poor

Araceli

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Smelled like marijuana and mold, room was stuffy and moist, awful service, disrespectful clerk, sad breakfast, and poor utilities /outside area. Beds were comfortable though.
Stayed 1 night in May 2024
Response from Guest Relation Management on 21 May,2024
Hi Araceli,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 19 May,2024
Hello Dina,We are delighted to hear that you had a pleasant stay with us! If you have any more feedback to share, please feel free to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in May 2024
Response from Manager on 20 May,2024
Hello Gabriel,We are delighted to hear that you enjoyed your stay with us. We greatly appreciate your positive feedback and hope to welcome you back in the future for another wonderful experience.

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and it was quiet, very nice. Friendly people too.
Stayed 1 night in May 2024
Response from Guest Relation Management on 14 May,2024
Hi Lorraine,Thank you for your feedback! We're thrilled to hear that you had a very nice and comfortable stay with us. We're delighted that you found everything clean and appreciated the quiet atmosphere. It's also wonderful to hear that you encountered friendly and welcoming staff during your visit. Ensuring a clean, peaceful, and welcoming environment for our guests is our priority, and we're glad that we met your expectations. Thank you for choosing Comfort Inn Roswell, and we hope to have the pleasure of welcoming you back soon.

6/10 Okay

Kamee

Disliked: Property conditions & facilities
Outside of hotel & Lobby made me think entire property was good. My room was clean mostly but old. Carpet i& paint nside halls and stairways was horrible, and a little grimy. Gym only had treadmill that was decent, but no towels or saniting spray to clean. No other equipment... No water and it was dirty
Stayed 1 night in May 2024
Response from Guest Relation Management on 8 May,2024
Hi Kamee,Thank you for your feedback regarding your recent stay at our hotel. We understand your concerns regarding the appearance of the hallways, stairways, and the condition of your room. Please know that we take your comments seriously, and we are actively working on improvements to enhance the overall experience for our guests. Additionally, providing a well-maintained and fully stocked gym is important to us, and we will address these issues to ensure a more comfortable and enjoyable experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Relation Management on 2 May,2024
Hi Gregory,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

8/10 Good

Yussuf

Liked: Staff & service, amenities, property conditions & facilities
Its one of the better experience ive had since January that ive been living in hotels
Stayed 5 nights in Apr 2024
Response from Manager on 30 Apr,2024
Hello Yussuf,We are delighted to hear that you had a positive experience during your stay with us. Guest satisfaction is our top priority. Should you have any further feedback or require assistance, please do not hesitate to contact us.

8/10 Good

Yussuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its the second best hotel that ive stayed in since January
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 24 Apr,2024
Hi Yussuf,Thank you for your feedback regarding your recent stay at Comfort Inn Roswell. We're glad to hear that you had a positive experience during your stay with us and that you consider us one of the top hotels you've stayed at recently. Ensuring a comfortable and enjoyable experience for our guests is our priority, and we appreciate your recognition of our efforts. We value your patronage and hope to have the pleasure of welcoming you back for another stay.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean but the non smoking room did have a faint but noticeable odor of cigarette smoke. The room was good size and the a/c worked good and quiet. The breakfast was very good.
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 23 Apr,2024
Hi Michael,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be nice and clean, and that you enjoyed the good size of the room as well as the efficient and quiet A/C. We're also glad to hear that you enjoyed our breakfast offerings. Your satisfaction is important to us, and we're pleased that you found it to be very good. We have taken note of your concerns, and we will address this issue with our housekeeping team to ensure a more pleasant experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.

10/10 Excellent

Yussuf

Liked: Cleanliness, staff & service
Real nice
Stayed 5 nights in Apr 2024
Response from Guest Relation Management on 18 Apr,2024
Hi Yussuf,We're thrilled to hear that you had a real nice stay with us! Providing a pleasant and enjoyable experience is our top priority, and we're delighted that we met your expectations. Thank you for choosing Comfort Inn Roswell, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Yussuf

Liked: Cleanliness, staff & service, property conditions & facilities
Real nice
Stayed 5 nights in Apr 2024
Response from Guest Relation Management on 17 Apr,2024
Hi Yussuf,We're thrilled to hear that you enjoyed your stay with us! Providing a pleasant experience for our guests is always our goal, and we're glad to know that we could meet your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back for another great stay in the future!

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Manager on 15 Apr,2024
Hello Patricia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar,2024
Hello Jana,We're delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great! Roswell is a terrible town.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar,2024
Hello Jon,We are delighted to hear you enjoyed your stay and interactions with our staff. We encourage you to explore our hotel's amenities and services further should you return to Roswell in the future.

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really well- maintained and has great facilities. The staff were helpful and gave us good recommendations for dinner.
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 13 Mar,2024
Hi Walter,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our facilities to be well-maintained. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations in this regard. We're also glad to hear that our staff were helpful and provided you with good recommendations for dinner. Ensuring that our guests have a memorable and enjoyable stay is important to us, and we're happy that our team could enhance your experience with their assistance. We appreciate you choosing to stay at Comfort Inn Roswell and hope to have the chance to welcome you back in the future.

8/10 Good

Denise

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff were great and accommodating. There was a musty smell in the room that was strong every time you entered the room not sure if it was the ventilation system or what. But otherwise room was clean and comfortable beds.
Stayed 3 nights in Mar 2024
Response from Guest Relation Management on 12 Mar,2024
Hi Denise,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff great and accommodating. We take cleanliness and the overall condition of our rooms seriously, and we will investigate the source of the musty smell immediately to ensure that it is addressed properly. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Relation Management on 12 Mar,2024
Hi Cedric,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 20 Feb,2024
Hi Jessica,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4/10 Poor

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They never returned my incidental fee
Stayed 5 nights in Feb 2024
Response from SS on 12 Feb,2024
Good morning, Mr. Darren, we havent charged you any incidental fees. Please let us know if can help you.Thanks.

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb,2024
Hello Tina,Thank you for choosing our hotel for your stay! We are thrilled to hear that you enjoyed your time with us. If you have any additional feedback or suggestions, we would love to hear them. Please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future for another great stay!

10/10 Excellent

Riaz

Stayed 5 nights in Jan 2024
Response from Manager on 22 Mar,2024
Hello Riaz,We are thrilled to hear you had a fantastic experience at our hotel! We hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 6 Feb,2024
Hi Kareem,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Comfort Inn Roswell, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are friendly and prompt to respond. Lobby, breakfast and sitting areas were clean. The sitting area next to the fireplace was nicely done, comfortable, and very clean as well. Room was clean and spacious for 2 people. Outside needs to attention. Weeds around the property should be addressed, building needs a fresh coat of paint. and walkways could use a pressure washing. Even though there is no smoking inside the building, there is clearly smoking outside the building. There are cigarette waste receptacles at the entrance to the doors, so you smell it as you enter and exit. As a non-smoker it's pretty offensive.
Stayed 3 nights in Jan 2024
Response from Guest Relation Management on 30 Jan,2024
Hi Paul,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff friendly and prompt, and that the lobby, breakfast area, and sitting areas were clean and well-maintained. We appreciate your feedback about the weeds, building maintenance, and the issue with smoking outside the building. We take these comments seriously, and they will be shared with our management team for further review and necessary action. We appreciate your valuable input, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Excellent

Prashant

Stayed 1 night in Jan 2024
Response from Guest Relation Management on 18 Jan,2024
Hi Prashant,Thank you so much for the fantastic 5-star rating! We are truly honored and delighted to receive your positive feedback. Your satisfaction is our top priority, and we are thrilled to know that your experience exceeded your expectations. We appreciate your support and look forward to the pleasure of hosting you again in the future.

6/10 Okay

Trechotty

Stayed 1 night in Jan 2024
Response from Guest Relation Management on 31 Jan,2024
Hi Trechotty,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Guest Relation Management on 8 Jan,2024
Hi Jermaine,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 8 Jan,2024
Hi Uriel,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Guest Relation Management on 27 Dec,2023
Hi Jermaine,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Uriel

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 26 Dec,2023
Hi Uriel,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Carol

Stayed 4 nights in Dec 2023
Response from Guest Relation Management on 11 Jan,2024
Hi Carol,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

6/10 Okay

Jamarr

Stayed 1 night in Dec 2023
Response from Guest Relation Management on 20 Dec,2023
Hi Jamarr,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Guest Relation Management on 19 Dec,2023
Hi Jermaine,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 17 Dec,2023
Hello Jermaine,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a fantastic experience with us. Should you have any further feedback or any suggestions on how we can enhance your future visits, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

mariam

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Guest Relation Management on 12 Dec,2023
Hi Mariam,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excellent

?????

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Relation Management on 6 Dec,2023
Hi Guest,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
The hotel staff that checked me in at 1 am was very friendly and helped me with snacks at hotel
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 5 Dec,2023
Hi Deborah,Thank you for your feedback regarding your recent stay at our hotel. We are delighted to hear that our team member was able to assist you in a friendly manner despite the late hour and that they provided helpful assistance with snacks. Your comfort and satisfaction are our top priorities, and it's wonderful to know that our staff went above and beyond to make your stay enjoyable. Your positive feedback is a great motivation for our team, and we will make sure to recognize the individual who assisted you for their outstanding service. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not in good condition. Dirty and one of the beds was broken. Manager was super nosy and not warm whatsoever.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 20 Nov,2023
Hi Timothy,Thank you for your feedback regarding your recent stay at our hotel. We take your comments seriously, and I assure you that we will address these issues promptly to improve the quality of our accommodations. Additionally, your feedback regarding the manager's behavior is equally important, and we will address this matter to ensure a more welcoming and professional atmosphere. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Enver

Stayed 1 night in Nov 2023
Response from Guest Relation Management on 20 Nov,2023
Hi Enver,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Guest Relation Management on 20 Nov,2023
Hi Tracie,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Jason

Liked: Cleanliness, staff & service
Decent property.
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov,2023
Hello Jason,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found our property to be decent. If you have any further comments or suggestions, please feel free to contact us directly.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov,2023
Hello Tina,Thank you for taking the time to leave us a review. We appreciate your feedback and are delighted to hear that you had such a fantastic experience during your stay. It was our pleasure to ensure your comfort and satisfaction. We hope to have the opportunity to welcome you back in the future for another exceptional stay.

10/10 Excellent

Uriel

Stayed 1 night in Nov 2023
Response from Manager on 19 Nov,2023
Hello Uriel,Thank you for taking the time to review our hotel! We are thrilled to hear that you had such an exceptional experience during your stay. Our team takes great pride in providing top-notch service to all our guests. It was a pleasure hosting you and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

doug

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 15 Nov,2023
Hi Doug,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excellent

John

Stayed 2 nights in Nov 2023
Response from Guest Relation Management on 15 Nov,2023
Hi John,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

2/10 Terrible

LaVert

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked In - everything seemed to be okay however there were stains all over the bed covers once mentioned to representative at front desk they didn’t seem to care or even attempt to do anything about it. Why would the hotel not check the sheets they place on beds before hand to ensure truly clean? No one wants to pay money then investigate after to make sure everything is up to par. If you care about cleanliness & good customer service I suggest to book elsewhere. Even when leaving noticed someone that seemed homeless camping right outside the exit door of the building, we gave him food & drink out of kindness but thats not what no one expects to partake in especially while on vacation clearly the hotel isn’t doing there best to make guest stays exceptional. Overall not a pleasant experience at all. Would not recommend or try again.
Response from Guest Relation Management on 13 Nov,2023
Hi LaVert,Thank you for your feedback regarding your recent stay at our hotel. Our team is actively investigating the concerns you raised, including implementing additional checks to ensure the cleanliness of our bedding. We are also addressing the issue with the homeless individual outside the exit door to ensure the safety and comfort of our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Haylea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice for the price. Breakfast was good too. I didn’t have any issue. The host made us really easy for us to check in and check out. Room was clean, sheets feel soft.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 13 Nov,2023
Hi Haylea,Thank you for your feedback regarding your recent stay at our hotel. It's truly heartening to hear that you found our accommodations to be very nice, the breakfast enjoyable, and that your overall experience was without any issues. Our team strives to create a welcoming and comfortable environment, and we're delighted that the host made the check-in and check-out process easy for you. Additionally, we are thrilled that you found your room clean and the sheets soft, contributing to a pleasant stay. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Tim

Stayed 1 night in Nov 2023
Response from Manager on 12 Nov,2023
Hello Tim,Thank you for bringing your recent experience to our attention. We appreciate your feedback and apologize for any inconveniences you may have encountered. We strive to continuously improve, and your comments will be shared with our team to ensure a better experience for our future guests.

6/10 Okay

Richard

Liked: Room comfort
Disliked: Cleanliness
Overnight stay.
Accommodations were fine, an older Comfort inn. But - shoes and socks (not mine) were left on the balcony & the room was musty - smelled of mold. Since I was only there one night, I didn't make a fuss.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 6 Nov,2023
Hi Richard,Thank you for your feedback regarding your stay. We're glad to hear that you found the accommodations to be acceptable. We will investigate and address the issues you mentioned to ensure that they do not occur in the future. Your comfort and satisfaction are important to us, and we will take steps to prevent such occurrences and improve the overall experience for our guests. We appreciate your feedback, and we look forward to the opportunity to provide you with an even more pleasant stay in the future.

4/10 Poor

Forrest

Stayed 2 nights in Oct 2023
Response from Guest Relation Management on 14 Nov,2023
Hi Forrest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.