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Reviews of Country Inn & Suites by Radisson, Atlanta Galleria/Ballpark, GA

3 out of 5
Country Inn & Suites by Radisson, Atlanta Galleria/Ballpark, GA
4500 Circle 75 Parkway, Atlanta, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews" "
Rating 8 - Good. 251 out of 1003 reviews" "
Rating 6 - Okay. 64 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located to Braves stadium! Staff was very nice as well. Breakfast was great as well.
Stayed 1 night in May 2024

6/10 Okay

LARRY, Charleston

Just average. Nothing bad but a little dated. Good breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for 2 nights to watch a few ballgames. It was within walking distance to the park so we didnt have to pay for parking. Room was clean and presentable when we walked in. Had a little musty smell to it but that went away. Staff was very friendly. Breakfast was good. It worked for us and our needs.
Stayed 2 nights in May 2024

8/10 Good

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Every time we come to Atlanta this is our first option hotel since years ago. My family and I enjoy it every single time. Just wish for better pillows but that’s okay, because we bring our own. Just wish we could get just a tidy up service everyday new sheets and towels.
Stayed 3 nights in May 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, and beds are comfortable. And the free breakfast is good as well! Can’t really ask for more.
Stayed 1 night in May 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, amenities
This is a mod hotel and could use some upgrades in the bathroom. Otherwise, it was a good place to stay - nice grounds. The kids seemed to enjoy the pool.
Stayed 2 nights in May 2024

10/10 Excellent

MARCUS

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees with whom we interacted — Gigi, Kim, the lady cleaning the breakfast area, and the lady maintaining the food selection — were all friendly and professional! So were the maid staff. We have one complaint: Duane, the manager, needs to update the time lock on the room key cards! Checkout is 12 noon; however, we were locked out at around 11:30. VERY inconvenient! Was not appreciated. Excellent buffet!
Stayed 1 night in May 2024

10/10 Excellent

Jettfrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dan

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a nice area. The rooms were spacious with a microwave & fridge. Breakfast was good. The only issue was that the shower temperature wasn’t hot enough. It seems the temperature is regulated throughout the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would most certainly stay again it was our 29th wedding anniversary and my husbabirthday
Stayed 3 nights in Mar 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy this property. Staff is very nice and if you need them for anything they are always there to help. Room was very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Stayed 3 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Fast easy check in.
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to the Braves stadium, safe, and very clean. The staff is friendly, the breakfast was great, and it was very reasonably priced.
Stayed 1 night in Apr 2024

8/10 Good

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility for Braves baseball!
Stayed 1 night in Apr 2024

8/10 Good

Connie

Business traveller
Liked: Amenities, property conditions & facilities
Customer service was great depending on who was up front.
Stayed 1 night in Apr 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Braves Stadium
Stayed 1 night in Apr 2024

10/10 Excellent

Mary E.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quick off highway, clean, good breakfast, nice beds
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff are amazing!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing with great vibes
Stayed 1 night in Apr 2024

8/10 Good

LaChunte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the tub drain which didn’t drain properly and wasn’t fixed when requested.
Stayed 3 nights in Apr 2024

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Yup
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about my stay was that other people's kids were running through the hallways at 1-3 am. Granted, it is or was spring break but have respect for other guests.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Very friendly staff, clean room - very spacious, outside was clean. Will stay again if ever in the area.
Stayed 1 night in Mar 2024

6/10 Okay

Elena, Elk Grove Village

Disliked: Staff & service, property conditions & facilities
Not what we expected.
Stayed 1 night in Mar 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

NURIJE

Not happy with breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Deb

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels were full of other people's hair and thete was no hot water. We left and asked for a refund
Stayed 3 nights in Mar 2024

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact that at any turn you could find 10 different places to eat or doing something.
Stayed 3 nights in Mar 2024
Response from Duane Sherman, General Manger on 26 Mar,2024
Thank you! Please travel safe!

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day after we checked out, we became covered in bed bug bites. When we called the hotel to report it, they were not overly concerned with the news. This is a very serious issue that should have been dealt with more seriously! I truly wish the bites had shown up before we left so we could have searched for the bed bugs. I'm guessing they are behind the padded head board. Don't stay in room 500!!! One of the elevators had an expired inspection. The hot tub had mold growing around the edges and the water wasn't clear. It needs a very deep clean and scrub. I also noticed make up stains on the edge of the duvet cover as if it hadn't been washed between stays. We will never stay at this hotel again!
Response from Duane Sherman, General Manager on 25 Mar,2024
Thank you for staying with us and for sharing your experience. I regret it wasn't entirely positive. We've checked the room and found no evidence of any infestation. It's been occupied almost every day since your departure a week ago without issue. We'll definitely keep it on our radar. I'll check the hot tub too. It's cleaned daily and that and the chlorine should prevent any growth. Please accept my apologies that we didn't appear to take your concern seriously. We do and we should never give our guests the impression we don't. Please travel safe.

10/10 Excellent

Ligia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean, I fully recommend it.
Stayed 1 night in Mar 2024
Response from Duane Sherman, General Manager on 25 Mar,2024
Thanks for staying with us and for the positive review and recommendation. Please travel safe!

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and eager to help
Stayed 2 nights in Mar 2024
Response from Duane Sherman, General Manager on 25 Mar,2024
Thanks for staying with us and for sharing you experience. Please travel safe

8/10 Good

Jason

Business traveller
Liked: Staff & service, amenities
Pros: easy access to the freeway, professional staff, and nice little store for snacks and toiletries. Cons: room cleanliness was not great. Also, overall property need a refresh, especially with more modern offerings across the street.
Stayed 2 nights in Mar 2024
Response from Duane Sherman, General Manager on 25 Mar,2024
Thanks for staying with us and for sharing this positive review. I'll dig into the cleanliness issue and address that. We'll may also adjust our capital investment plan to address your other issue. Please travel safe.

8/10 Good

Cristopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I enjoyed my stay. The breakfast was very nice. The room was clean and cool. My only issues were that the shower drain didn’t drain efficiently and the shower handle came off (needs tightening). I would stay again, but I’d check the shower operation first.
Stayed 1 night in Mar 2024
Response from Duane Sherman, General Manager on 25 Mar,2024
Thanks you very much for staying with us and for the positive review. We're taking a look at that drain today and the shower handle too. We appreciate you. Please travel safe!

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Fredrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. People were friendly. Room was good. Bed was comfortable. Breakfast was great. Would highly recommend.
Stayed 1 night in Mar 2024
Response from Duane Sherman, General Manager on 25 Mar,2024
Thank you! Please travel safe!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great !!
Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People (staff) at the front desk are FABULOUS!
Stayed 2 nights in Mar 2024

8/10 Good

Erika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this property. The staff was exceptionally friendly and accommodating especially GiGi — it was an absolute pleasure. The only thing I wasn’t too happy with was the bathroom; everything else seemed updated but bathroom; was a little dingy.
Stayed 2 nights in Mar 2024
Response from Duane Sherman, General Manager on 25 Mar,2024
Thank you for staying with us and for the positive review. We appreciate you and we'll take a look into that bathroom issue. Please travel safe!

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to get to and every staff member we came in contact with was friendly and welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

Laylay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about our stay. We did only stay for one day so we really didn’t have anything to complain about honestly. The beds were amazing, soft, everything was clean, and nothing smelled. I booked two rooms and luckily they had them side by side which was great. Both rooms were great, no complaints. The only thing was is that we couldn’t senior discount because this is a third party but since we were staying for one day it really didn’t matter. Thank you guys for our stay.❤️
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim and Sonya was very nice and had excellent customer service! If you need anything, they made sure my family and I had everything that we need.
Stayed 5 nights in Mar 2024