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Reviews of Days Inn & Suites by Wyndham Tucker/Northlake

2.5 out of 5
Days Inn & Suites by Wyndham Tucker/Northlake
2081 Northlake Pkwy, Tucker, GA

Reviews

6.8
Rating 10 - Excellent. 195 out of 856 reviews" "
Rating 8 - Good. 239 out of 856 reviews" "
Rating 6 - Okay. 196 out of 856 reviews" "
Rating 4 - Poor. 112 out of 856 reviews" "
Rating 2 - Terrible. 114 out of 856 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric

Stayed 1 night in Apr 2024
Response from Customer Care Team on 1 May,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Janika

Travelled with family
Great stay. Out of the way and close enough to still be in the city.
Stayed 1 night in Mar 2024

10/10 Excellent

Octavia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 8 Mar,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Octavia

Stayed 3 nights in Feb 2024
Response from Customer Care Team on 21 Mar,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Felicia

Travelled with partner
Elevator was out of order & we were on the 5th floor, bed was too firm for me, couch was old & stained. Asides from that, our stay was great.
Stayed 1 night in Feb 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on 6 Feb,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Care Team on 2 Feb,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Demetris

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is disgusting. My room stunk, the towels were dirty, the toilet had pee and toilet paper sitting in it when I first got into my room, the refrigerator had rust all around it, and the hallways stink as well. The elevators were broken so I had to walk up 3 flights of stairs with my infant and luggage as they said there were no available rooms on the 1st or 2nd floor on a Tuesday. The stair wells were the emergency exits and were disgusting as well.
Stayed 1 night in Jan 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 31 Jan,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 25 Jan,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Customer Care Team on 25 Jan,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Suman

Stayed 1 night in Jan 2024
Response from Customer Care Team on 9 Feb,2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel needs updating
The hotel as a whole was enjoyable. It was clean but it could use some updates. I stayed in the Jacuzzi suite. The showerhead need tightening because it sprayed water every where. And the washers on the jacuzzi needed tightening because when you cut the cold water all the way on the cold water would leak and run everywhere. Also breakfast needs a major up all you get is starches (toast and waffles)
Stayed 4 nights in Jan 2024

6/10 Okay

Tonya

Travelled with partner
Disliked: Amenities, property conditions & facilities
I have stayed at this location But several times when my family comes in the town they stay at this location too however I do not think that I will be staying here again because when you walk into the lobby it smells like marijuana In my room the blanket had cigarette Burns in it And I killed 2 cockroaches crawling on the wall And the breakfast only consisted of waffles falls and yogurt There was no eggs the sausage no danishes nothing else that made no sense There was no eggs the sausage no danishes nothing else that made no sense I'm seriously disappointed in this hotel and I have stayed here several times. They really need to do better
Stayed 1 night in Jan 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 3 Jan,2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 30 Dec,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Care Team on 30 Dec,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Care Team on 15 Dec,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Pamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 15 Dec,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Pamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 15 Dec,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Daje

Stayed 1 night in Dec 2023
Response from Customer Care Team on 13 Dec,2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Remi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very accessible to shopping area like IHOP , Target and so on. Quiet neighorhood.
Stayed 1 night in Dec 2023
Response from Management on 19 Dec,2023
We appreciate you taking the time to share your comments with us. We are pleased that you had a pleasant experience and would like to thank you for your patronage. We hope to see you again in the future!Sincerely, Management

10/10 Excellent

Saphrina

Stayed 1 night in Dec 2023
Response from Customer Care Team on 30 Dec,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Daje

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My car was broken into in the parking lot of the hotel as I stayed there. I wouldn't blame the hotel. If I decide to stay again then I will be parking right by the cameras!!!! The room was nice and had lots of space
Stayed 1 night in Dec 2023
Response from Management on 19 Dec,2023
We would like to sincerely apologize for the inconvenience you faced during your stay. We also appreciate the feedback and your kind remarks. We appreciate you taking the time to share your experience with us. We look forward to serving you in the future.Sincerely,Management

10/10 Excellent

Saphrina

Stayed 1 night in Dec 2023
Response from Customer Care Team on 30 Dec,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Daje

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s a nice hotel for the most part. Staff is really really nice.
Stayed 1 night in Nov 2023
Response from Management on 19 Dec,2023
Dear Daje,We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant stay and would like to thank you for your patronage. We hope to welcome you again in the future. Best,Management

8/10 Good

DeAnthony

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023
Response from Management on 19 Dec,2023
Dear DeAnthony,We appreciate you taking the time to share your experience. We are pleased that you enjoyed your stay and hope that we get the pleasure of serving you again in the future. Thank you!Best,Management

10/10 Excellent

Daje

Travelled with group
Liked: Amenities
N/a
Stayed 1 night in Nov 2023
Response from Management on 19 Dec,2023
We appreciate you for taking the time to give us a review of your recent experience. We are pleased that you had a pleasant stay and hope to welcome you again in the future. Thank you for your patronage.Best,Management

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean from the outside to the inside . It’s very quiet and the service was excellent. I will recommend anyone this hotel .
Stayed 3 nights in Nov 2023
Response from Management on 19 Dec,2023
Dear Steve,Thank you for contacting us regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are extremely pleased that you had a pleasant stay and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and hope that we will be able to welcome you again shortly.Best,Management

2/10 Terrible

John

Stayed 1 night in Nov 2023
Response from Customer Care Team on 14 Nov,2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Chamira

Stayed 2 nights in Oct 2023
Response from Customer Care Team on 6 Dec,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Thu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice, comfortable atmosphere place to stay. Good breakfast. Strongly suggest!
Stayed 2 nights in Oct 2023
Response from Management on 19 Dec,2023
Dear Thu,Thank you for contacting us regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with the staff. We hope to welcome you again soon.Best,Management

8/10 Good

Jonathon

Stayed 1 night in Oct 2023
Response from Customer Care Team on 21 Nov,2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, easy access, nothing special about it, but priced very well. I’d stay here again.
Stayed 1 night in Oct 2023
Response from Management on 19 Dec,2023
Dear Douglas,We appreciate you taking the time to comment on your time with us. We are pleased that you enjoyed your stay and hope to welcome you again in the future. Best,Management

8/10 Good

Dennis

Travelled with family
Liked: Room comfort
Program Manager
The mattress and box spring had yellow stains that were visible through the sheets.
Stayed 1 night in Oct 2023
Response from Management on 19 Dec,2023
Dear Dennis,We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Thank you for taking the time to let us know where we can improve to provide the service that all of our customers deserve. We look forward to serving you in the future.Best,Management

6/10 Okay

Shonda

Disliked: Staff & service, amenities, property conditions & facilities
The room I had, the furniture was old and outdated. The bed was not comfortable and it was very noisy as my room was on the front.
Stayed 2 nights in Sep 2023
Response from Management on 19 Dec,2023
Dear Shonda,We value the opinions of our guests and the suggestions, messages, and comments that they provide. We apologize for the inconvenience that you faced and thank you for letting us know how we may improve our service. We look forward to serving you in the future.Best,Management

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Find another place to stay
Night one: fighting and yelling in the hallway. Man using foul language with a woman. Called front desk. Unless I could tell them the room number, they couldn’t help. It was in the hallway. All nights: bed was hard as a rock. We both got little sleep and have sore backs. Also, the entry light wasn’t working. I inadvertently left our hanging clothes behind when we left (it didn’t help that the bathroom door open up and covers the closet). When I called, the man at the desk (I assume the owner or manager) was so rude and unfriendly. I asked if he could ship them to me since I live 3 hours away. He said he didn’t know how to do that. Really? So I made the trip back to the hotel and then home. When I got back to the hotel, he was rude and unfriendly again. I told him who I was and what I was there for. He held them up and said are these yours. I said yes. He opened the door and stood there holding them. I asked if I could have them and he handed them to me and closed the door. Absolutely rude and unfriendly. I’ll never go back to this hotel again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and was within walking distance for dining and shopping
Stayed 2 nights in Oct 2023

10/10 Excellent

Gwendolyn

Stayed 1 night in Oct 2023
Response from Customer Care Team on 28 Oct,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Alfredo

Travelled with group
Smells bad
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from Customer Care Team on 28 Oct,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay &I will be back
Stayed 2 nights in Sep 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 ***
The front desk clerk was very helpful. I was charged the wrong price at Comfort Inn hotel due to room availability
Stayed 1 night in Sep 2023
Response from Sneha on 28 Sept,2023
Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Tucker/Northlake. It is always a pleasure to receive positive feedback.I am pleased that you enjoyed your stay. Thank you again for sharing your experience.

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 2 nights in Sep 2023

10/10 Excellent

Rosanne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at check-in was accommodating, efficient and super pleasant to work with. She made my stay easy.
Stayed 1 night in Sep 2023

10/10 Excellent

Manuel

Liked: Property conditions & facilities
It’s good
Stayed 2 nights in Sep 2023

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly guest service staff at check in, Unnati was extremely pleasant and helpful.
Stayed 1 night in Sep 2023

4/10 Poor

Natacha

Business traveller
Liked: Staff & service
The property is in a great location and the staff is great however the rooms need some serious deep cleaning. There's mold in the bathrooms and the carpet smells like it's had water damage. The bedding had burn holes and it was a non smoking room. The ironing board needed a new cover because it had red stuff on it that could get on your clothes. I've stayed a few times and probably won't be back after this stay because of it needing to be cleaned a bit better.
Stayed 2 nights in Sep 2023

8/10 Good

Laquaris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on 12 Sept,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Willie

Stayed 4 nights in Sep 2023
Response from Customer Care Team on 28 Oct,2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team