refrigerator was broken. my food, wasted! maintenance told me the room i was in WAS NOT TO BE BOOKED TO ANYONE. dishonest, to only make money! i was moved to the the adjacent room. the toilet in that room, didn't work. after maintenance changed the broken chain, it flooded the room. after several attempts to get aid, two women from other departments, came to assist. terrible experience, at the Holiday Inn Express. SHAME ON THEM! WHAT A WASTE OF MY MONEY!