Reception
Check availability

Reviews of Motel 6 Union City, GA - Atlanta Airport

2 out of 5
Motel 6 Union City, GA - Atlanta Airport
3860 Flat Shoals Rd, Union City, GA

Reviews

5.8
Rating 10 - Excellent. 28 out of 240 reviews" "
Rating 8 - Good. 56 out of 240 reviews" "
Rating 6 - Okay. 66 out of 240 reviews" "
Rating 4 - Poor. 30 out of 240 reviews" "
Rating 2 - Terrible. 60 out of 240 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

3.8/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Quintes

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Staff Person Frank often told non-truths to customers. Inconsiderate of others schedules and very evasive. Floors peeling, mice, waterbugs, dog feces everywhere, and overpriced.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Feb,2024
Hi Quintes,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Qumeika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 27 Feb,2024
Hi Quemeika,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Tristan

Disliked: Cleanliness, property conditions & facilities
Had to change my room because 339 is very filthy
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 5 Feb,2024
Hi Tristan,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Sherri

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Remodeled poorly, dirty towel holders,water pump from toilet to floor has too big of a hole covered it with a wash cloth. 3 sketchy looking guys kept trying to talk to us girls. One from a room across from us. Other 2 guys kept walking by us. Scated my neice in the car then hid behind my car until i came out with room key. I told him sorry its late that he was too close
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan,2024
Hi Sherri,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi India,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

George

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REMODELS
My stay was horrible, ive reached out filed the complaint with the bugs , unfinished remodel, the hole in the ceiling. Then the nexts room was not what i needed single bed needed double, air conditioner did not work nor heat. I have asked for a refund this trip was truly the worse.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 20 Nov,2023
Hi George,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

tisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean trash under nightstand walls dirty with something dripping down bed sheets had pubic hair i have photos
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov,2023
Hi TisaAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REST
Just was a very peaceful night
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
It was very pleasant
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 6 Oct,2023
Hi Traveler,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Brett Hollingshead

Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Clean place,good location. Try to extend and extra night but was too expensive for the extra night.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 18 Sept,2023
Hi James, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 Terrible

Tamara

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is absolutely disgusting will never come back so dirty
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept,2023
Hi Tamara,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Joshua

Stayed 1 night in Sep 2023

10/10 Excellent

May

Stayed 2 nights in Aug 2023

8/10 Good

Sarnethia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It is ok ,I'm still here and will be here a quite a while and I've chose this hotel several times
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 28 Aug,2023
Hey Sarnethia, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Terrible

Charteja

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
PLEASE DO NOT BOOK
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 31 Jul,2023
Hi Charteja,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Motel 6 inside needs work like the bathroom bottom of wall panel peeling off, whole room where i stay look filthy like it was just cleaned look of the area look unsafe.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 31 Jul,2023
Hi Edward,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Kiara

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in my room and had flies all Over the room
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 10 Jul,2023
Hi Kiara, We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Terrible

Isabel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t come back even if it was free!
This hotel is in a sketchy area and it looks like they tried to upgrade, but very cheaply done. Unfinished painted walls, secure trims with screws, and the bed were very uncomfortable! Avoid at all cost or if not, you’ve been advised…
Stayed 1 night in Jun 2023
Response from Nancy Y. on 4 Jul,2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Nancy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Kimberly

Stayed 1 night in May 2023

6/10 Okay

Jacque, St Petersburg

Liked: Cleanliness, staff & service
Room was clean and quiet. I just wish they had a handicapped acessable room, or at least handrails around the tub. There is very good Jamaican food next to the gas station!
Stayed 1 night in May 2023
Response from Nancy Y. on 22 May,2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Phillip, College

Stayed 1 night in Apr 2023

4/10 Poor

Shannetta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need new furniture ran down curtains falling off the wall bate room with no door
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 24 Apr,2023
Hi Shannetta,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Askar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good and nice and clean
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 24 Apr,2023
Hi Askar,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Richard

Stayed 1 night in Apr 2023

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just gave the rate ion wanna comment
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 24 Apr,2023
Hi Darius,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Cornelius

Stayed 2 nights in Mar 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service
Motel6 does a good job at offering the basics at a very affordable price. It may not be at the Ritz' quality, but it does have a medium-size fridge, microwave, good heat/AC, and strong WiFi. And that's having more than most people in the world. The staff was very friendly and able to check me in quickly. One exit south has a WalMart Supercenter with several restaurants around it. But the highlight is that this Motel6 shares a parking lot with Waffle House, which is all anyone needs.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 27 Mar,2023
Hi Derek,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 9 Dec,2022
Hi Traveler,Thank you for the perfect rating!!Maz K.#Team6

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 9 Dec,2022
Hi William,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware. Old, dirty, and expensive!
The property is old and in poor condition. There were no towels in the room when I Checked in at midnight. The bathroom has a leaking toilet and the floors are rotting. I walked over to the office to ask for towels: they only had small hand rags. No smoke detector and the furniture was stained, broken and dirty. Pool looks like a sewer. Worst Motel 6 in the USA.
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 10 Sept,2022
Hi Matthew, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

10/10 Excellent

Victoria

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on 10 Sept,2022
Hi Victoria, Ten out of 10?! We’re blushing. Thanks for your review, we really appreciate the support. Kaur J.#Team6

8/10 Good

Lisa

Stayed 1 night in Jul 2022

2/10 Terrible

Lynell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst staff ever! Very rude
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I would never rent here again . The place was not clean, the rooms were not up to date in style and it had a smell like an old building
Stayed 3 nights in Feb 2019
Response from Brand Experience Team on 29 Apr,2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for a quuck stay
What you would expect from a motel 6
Stayed 1 night in Oct 2018
Response from Brand Experience Team on 7 Apr,2022
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Unhappy with night shift front desk service
The front desk employee when I checked in was rude and unhelpful. Then when I tried to book a second night I was told first that there were no vacancies but then was told there could be a vacancy but I had to pay cash it was a very shady conversation and I ended up staying in my brothers room. Also the beds were quite uncomfortable but what you would expect from a budget hotel.
Stayed 1 night in Nov 2018
Response from Brand Experience Team on 29 Apr,2021
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

JAY

Stayed 1 night in Nov 2018

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
There was mold, rust, and a bad smell
Stayed 1 night in Nov 2018
Response from Brand Experience Team on 7 Apr,2022
Hi Patrick, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Good

TARA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2018

2/10 Terrible

Cece

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had roaches & it was not clean. The bathroom was outdated & old.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Shang

Disliked: Cleanliness, staff & service, property conditions & facilities
No pool ,no internet and dirty room ,I got sad with Expedia costumer service.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all good, was here for one night only downside was the tub does not drain fast enough so it fills as you shower.
Stayed 1 night in Sep 2018

2/10 Terrible

Shelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN!! STAY AWAY!!!
This place was awful. Bring your gun atmosphere. VERY VERY rude clerk, smoking room only was available after booking a non-smoking room, floors were FILTHY, bathroom was FILTHY, bedspreads were covered with hair and dirt (but the sheets were clean), microwave and refrigerator did not work, ( but the fridge was promptly replaced by a very kind maintenance man,) phone did not work, remote to tv had batteries taped in with crumbs and gunk stuck to the tape, clientele and their pit bulls was less than desirable, women walking around in their underwear, people sitting outside with boomboxes...shall I go on????
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018