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Regal Residency

4.0 star property
Suburban motel in Auckland with free parking

Choose dates to view prices

Photo gallery for Regal Residency

Terrace/patio
Front of property
Private kitchenette
Reception
Private kitchenette
Regal Residency in St. Heliers offers a quiet retreat with practical amenities. Guests enjoy the garden setting, laundry facilities, and reliable WiFi. The express check-in saves time, and outdoor barbecue grills invite casual dining.

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive King Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Executive King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 34 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Twin Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Executive Twin Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 36 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Queen Sofa Bed

View all photos for Superior King Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Superior King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 30 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Deluxe Double Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 26 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Accessible King Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Superior Accessible King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Deluxe Suite

  • Sleeps 3

View all photos for Superior King Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Superior King Suite

  • Sleeps 3

View all photos for Executive King Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Executive King Suite

  • Sleeps 3

View all photos for Executive Twin Suite

Private kitchen

Executive Twin Suite

  • Sleeps 3

View all photos for Accessible Superior King Suite

Bathroom

Accessible Superior King Suite

  • Sleeps 2

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About the area

Map
360 St Johns Rd, Auckland, Auckland, 1071

What's nearby

  • Kelly Tarlton's Underwater World - 6 min drive - 4.7 km
  • Sylvia Park Shopping Center - 7 min drive - 5.5 km
  • Go Media Stadium - 9 min drive - 6.9 km
  • Spark Arena - 11 min drive - 8.2 km
  • Auckland Ferry Terminal - 13 min drive - 9.3 km

Getting around

  • Gaunt Street Tram Stop - 14 min drive
  • Auckland Glen Innes Station - 18 min walk
  • Auckland (AKL-Auckland Intl.) - 34 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Huddle Cafe - ‬2 min drive
  • ‪St Pierre's Sushi & Bento Bowl - ‬19 min walk
  • ‪KFC - ‬3 min drive
  • ‪Portofino - ‬2 min drive

About this property

Regal Residency

Upscale family-friendly motel located in St. Heliers
A garden, laundry facilities and an outdoor entertainment area are just a few of the amenities provided at Regal Residency. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-out, express check-in and outdoor furniture
  • Luggage storage and a front desk safe
Room features
All guest rooms at Regal Residency feature perks, such as premium bedding and separate sitting areas, as well as amenities, such as free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Memory foam beds and sofa beds
  • Eco-friendly toiletries, showers and hairdryers
  • 43-inch Smart TVs with Netflix and satellite channels
  • Balconies or patios, separate sitting areas and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Dining table
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Double sofa bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 2.7 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.7 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and sofa beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Residency Motel
Regal Residency Auckland
Regal Residency Motel Auckland

Frequently asked questions

Is Regal Residency pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regal Residency?

Self-parking is free at this property.

What time is check-in at Regal Residency?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Regal Residency?

Checkout is at 10:00 AM. Late check-out is available for a fee.

Where is Regal Residency located?

This family-friendly Auckland motel is located in the entertainment district, within 3 mi (5 km) of Kohimarama Beach, Kelly Tarlton's Underwater World and Point To Point Walkway. Ellerslie Racecourse is 3 mi (4.8 km) away. Auckland Glen Innes Station is 18 minutes by foot.

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Reviews

Regal Residency Reviews

7.4

Good

7.6

Cleanliness

7.6

Amenities

7.8

Staff & service

6.4

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 14 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 8 out of 72 reviews

Reviews

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great bathroom, biggest bed ever seen
Stayed 1 night in Jan 2025

8/10 Good

Nikala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely service from the staff. Room was spacious, and had everything you could need. Bed was quite firm. On a busy road, but can’t hear from room.
Stayed 2 nights in Mar 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has shut down and is boarded up. I am not sure of why this has occurred. Hotel notified me less than 12 hours prior to my arrival.
Stayed 5 nights in May 2025

6/10 Okay

Simon

Property is generally basic and tired. On a busy road, but off street parking a bonus. I chose it as it was convenient for a weekend visit to our nearby daughters.
Stayed 2 nights in May 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Gary went out of his way consistently to make sure our needs were met. He was friendly and courteous and we felt safe staying in the motel. The rooms are updated and spacious and had everything we needed. We are international visitors vacationing in New Zealand and were in Auckland twice between traveling between different parts of the country- we chose to return to this hotel the second time too.
Stayed 2 nights in Feb 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service
Building construction next door
Stayed 1 night in Oct 2023

4/10 Poor

Chey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The people in office were really nice. But we booked for executive king suite. It was not a king bed. It was a queen size. We booked with 2 other couples for the same room. They got a king bed in there rooms. But we didnt. We all paid the same price too. So thats only the down side part about our stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Alesia

Very basic accommodation. Quite a few things in need of repair or upgrade.
Stayed 2 nights in Feb 2024

2/10 Terrible

Aleki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not organised!! No toilet paper, no towels Dirty fridge with leftover meat and bones inside. Worst thing of all was the sofa bed they considered as the third bed!! No comfort there. Cheap a nasty place beware!!
Stayed 2 nights in Feb 2025

2/10 Terrible

Temaia

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty on arrival, only given 1 towel, 1 hand towel and 1 face cloth for 4 guests. Right by main road so noisy traffic. Sheets had stains and you have to pay extra $10 if you want clean towels for next day. Floor looked like its never been mopped and tv has hand and finger prints all over screen on arrival. Found out the motel is used as emergency housing facility. Overall, very disappointed and will not be returning 😒
Stayed 2 nights in Feb 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Too scary to even go to reception. Dump. Want my money back.
Stayed 1 night in Feb 2024

4/10 Poor

Suzie

Disliked: Amenities
Booked for three , wasn’t set up for 3 guests , advertising is misleading with what you get examples, mini bar ,outside area messy, pictures are false, dirty stained robes, broken toilet roll holder & brush, cleanliness sub standard , fire extinguishers haven’t been serviced for a year, overall not happy with stay.
Stayed 1 night in Jan 2024

6/10 Okay

Hayley

Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. No sky. Not worth the money. Broken toilet handle. Taped up bits and pieces around the room. Not impressed with the standards of cleanliness.
Stayed 1 night in Mar 2023

6/10 Okay

Denise

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Belinda

Stayed 1 night in Mar 2025

4/10 Poor

Ismaila Ajiboye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Lorraine

Stayed 5 nights in Nov 2024

6/10 Okay

Peter

Stayed 2 nights in Dec 2024

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nasili

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Deacon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deacon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, fantastic staff. The staff have been very helpful and accommodating on both of my visits here, which is probably why I chose to come back the second time. The rooms I have stayed in are great. They are clean, comfortable, quiet, and have had everything that I've needed. The location is central enough to access shops, cafes, and restaurants. Overall, it's been awesome, and I'll be booking again in the future! Cheers guys.
Stayed 1 night in Sep 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
well where do I start. We had to ask for milk as we werent given any at check in. The condiments hadnt been topped up. The microwave had food splattered in it. The fridge was filthy inside and out. The mirror in the bathroom was dirty and the chromeware was dirty. We asked for blankets as was freezing. The duvets were almost pee stained and one duvet had blood stains on it. In the morning, time for a shower, but guess what? NO HOT WATER!!!!! i reported this to reception, by then bloody angry. the guy from the office was of no help. he said he would speak to his Manager. Apparently there was a electrical fault which resulted in no hot water. we have asked for a FULL REFUND but was given $82 instead of $186, this is because of booking fees and other fees involved. Ill never return. The Regal Residency Auckland is the worst paid accommodation i have ever stayed at.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & spacious rooms with modern kitchen/lounge facilities and very nice beds with great linen. Highly recommended.
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom heater didn't work,bathroom door broken,no spare blanket or pillows.Police at unit next door twice,insufficent tea and milk.Stayed 2x nites unit not serviced.Should have read previous reviews as they were correct. Would not stay again.