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SkyCity Hotel

Photo gallery for SkyCity Hotel

Front of property
Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board
Premium King Room | In-room safe, desk, laptop workspace, iron/ironing board
Premium King Room | View from room
Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board

Overview of SkyCity Hotel

SkyCity Hotel

4.5 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Corner Victoria and Federal Streets, Auckland, 1010

Explore the area

  • Popular LocationSky Tower1 min walk
  • Popular LocationViaduct Harbour10 min walk
  • Popular LocationAuckland Ferry Terminal11 min walk
  • AirportAuckland (AKL-Auckland Intl.)25 min drive

Room options

About this area

Auckland

In the entertainment district, SkyCity Hotel is in Auckland Central Business District, a neighbourhood in Auckland with great shopping. Auckland Ferry Terminal and Viaduct Harbour are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Weta Workshop Unleashed and Auckland Zoo. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing.

What's nearby

  • SkyCity Casino - 1 min walk
  • Sky Tower - 1 min walk
  • Weta Workshop Unleashed - 2 min walk
  • Viaduct Harbour - 10 min walk
  • Auckland Ferry Terminal - 11 min walk

Getting around

  • Auckland Britomart Station - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

About this property

SkyCity Hotel

4.5-star luxury hotel located in Auckland Central Business District
You can look forward to a casino, shopping on site and 2 coffee shops/cafes at SkyCity Hotel. Indulge in some rest and relaxation at East Day Spa (surcharge), the on-site spa. Be sure to enjoy a meal at any of the 15 on-site restaurants, which feature Japanese cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 8 bars.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Smoke-free property, ATM/banking services and tour/ticket information
  • A front desk safe, concierge services and a 24-hour front desk
  • Guest reviews speak highly of the proximity to shopping and first-rate property condition
Room features
All 323 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 35 per day)
  • Secured covered valet parking on site (NZD 55.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AMโ€“11:00 AM on weekdays and 7:00 AMโ€“11:00 AM on weekends: NZD 34.90 for adults and NZD 24.90 for children
  • 15 restaurants and 2 coffee shops
  • 8 bars/lounges
  • 24-hour room service

Restaurants on site

  • Depot
  • Gusto at The Grand
  • Orbit
  • Federal Deli
  • MASU

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: NZD 34.90 for adults and NZD 24.90 for children (approximately)
  • Covered self-parking fee: NZD 35 per day
  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmarkยฎ assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmarkยฎ

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

Is SkyCity Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 29 Nov,2022, prices found for a 1-night stay for 2 adults at on 18 Dec,2022 start from S$237.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SkyCity Hotel?

Self-parking is available for NZD 35 per day. Valet parking is available for NZD 55.00 per night.

What time is check-in at SkyCity Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at SkyCity Hotel?

Checkout is at 11 AM.

Where is SkyCity Hotel located?

Located in Auckland Central Business District, this luxury hotel is steps away from SkyCity Casino, Sky Tower and Weta Workshop Unleashed. University of Auckland and Viaduct Harbour are also within 15 minutes. Auckland Britomart Station is 11 minutes by foot.

Can I cancel my reservation for free at SkyCity Hotel and receive a full refund?

Yes, SkyCity Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SkyCity Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 570 out of 1000 reviews" "
" "5 - Excellent 57%
Rating 4 - Good. 287 out of 1000 reviews" "
" "4 - Good 29%
Rating 3 - Okay. 109 out of 1000 reviews" "
" "3 - Okay 11%
Rating 2 - Poor. 21 out of 1000 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 13 out of 1000 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Simon
Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The whole experience was great apart from the last night, the family hardly got any sleep due to a humming noise which we were unable to find the source. Sounded like a washing machine next door

5/5 Excellent

Dina
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Nov 2022

4/5 Good

John
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
inside fine once the convention center is complet access should improve.
Stayed 1 night in Nov 2022

4/5 Good

Natalie, Hawkes Bay
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great as an ex Aucklander who wanted to be a tourist this visit. The hotel is great, staff friendly. The vibe was great too with the women rugby world cup on the same weekend. Thanks for having me SKy City.
Stayed 1 night in Nov 2022

5/5 Excellent

Craig
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great place to stay. Big room with huge tv. Clean, quiet and comfortable. The only negative was the shower above the bath. Very difficult to get out of when short, wet and elderly.
Stayed 1 night in Nov 2022

5/5 Excellent

Samantha
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at SkyCity. Our room was huge and had all we needed with a super comfortable bed. Really good room service menu or plenty of eating options within. Book in advance and dine at the Orbit like we did, its delicious and stunning views. Highly recommend staying here!
Stayed 1 night in Nov 2022

5/5 Excellent

shane
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was over the top, very friendly and efficient. You everything you need under one roof, food and entertainment. A
Stayed 1 night in Nov 2022

4/5 Good

Rizendy
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, close to everything

5/5 Excellent

Jodi
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing, very helpful. Cleaners done awesome job. The bed is excellent, room was very quite and relaxing even though it is such a busy place. Food was great and affordable. Thank you all Sky City for making my trip a great one.

4/5 Good

Kevin
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel! Staff pleasant without being over friendly! Quality of bedding is excellent and room was very clean! Hook to hang towel was broken and loose! Hand basin draining very slowly! Otherwise pleasant stay. Will stay again
Stayed 1 night in Oct 2022