"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"The manager whilst seemingly polite was inattentive and did not check the room booked was available. Offered alternative room that was not suitable but we had no choice but to take it. I was offered a refund but it was not forthcoming and still hasnât been received. "
"Appartments, notice this since there are no daily cleaning (which is fine by me) and you might need your own towels if travelling more than 2 people, likewise bring your own toiletpaper.
We did not buy breakfast, not sure if this is possible, but there is a supermarket 600meter from the appartment and you can use the kitchen to do your own breakfast (or meals in general)"
"Property was full and not enough close parking. The beds were really uncomfortable. I think that for the high price weâve paid the conditions could be better.
The lady in the reception was adorable, the bedsheets and towels were exceptionally clean. It was only 3 minutes away (car) from downtown and the telecabine. The apartment was big including the rooms. "
"We didn't feel that this property was representative of the listing pictures. It was a lot more run down and stark in comparison. Perhaps because we got a ground floor unit.
- The patio was unusable (no privacy and plastic table and chairs were covered in bird poop).
- Grounds weren't well kep with grass long, not outdoor seating around the pool (which is much smaller than expected with limited hours).
- Check in process was frustrating.
- Unit had absolutely no supplies (no hand soap, no...
"Quite comfortable and well equipped. Nice big bed, jetted tub, balcony and good kitchenette. It is in center of Plan, in center of valley. Friendly welcome.
My third stay; I like it."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Staff mathieu and alice were absolutely fantastic and were excellent support and advocates. it's a stroll to the village; plenty space parking. great wifi and the rooms just right size with great doonas/quilts. and hikes and walks within walking distance"
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the âreception deskâ â this is not a hotel.
To make matters worse, when we tried to call the companyâs central reservations line, they said that they "donât speak Englishâ and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
"The hotel is perfectly located in the heart of Gavernie. It is a simple hostel style place. Nothing extravagant but a clean and comfortable place that is well priced."
"From the friendly texts with entry codes and other information, through to the clean and well equipped accommodation, this place is a great little hotel. Located opposite a swimming pool, and the Agnes Varda Cinema, it couldn't have been more peaceful. Couldn't even hear the goats bleating from the surrounding hills! Have stayed here before. Will stay here again."
Yes, there are holiday rentals close to the most popular sights in Aulon, or you can select a more secluded option if you're looking for a relaxing stay. Aulon is known for its ski areas and parks.
Whatâs there to see and do in Aulon?
Explore the area and family-friendly sights such as Pic du Midi - Voie Est Gondola, or get out into nature at a spot like Nature Reserve of Neouvielle. Other places in town to visit include Saint-Lary-Soulan Ski Resort and Aulon Ski Lift.
Whatâs a holiday rental in Aulon like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Aulon. Holiday rentals feature extras such as WiFi and washers and dryers so you'll feel right at home. If you're concerned about a sanitised environment, holiday rentals can provide a sense of seclusion away from shared hotel lifts and busy concierge desks while still allowing you to travel. You'll also find more space in a holiday rental than in a traditional hotel, which makes a holiday rental a popular choice for families.