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Reviews of Heywood Hotel

3 out of 5
Heywood Hotel
1609 East Cesar Chavez Street, Austin, TX

Reviews

10

Exceptional

Rating 10 - Excellent. 47 out of 49 reviews" "
Rating 8 - Good. 2 out of 49 reviews" "
Rating 6 - Okay. 0 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cozy boutique hotel in a bustling part of town. Very comfortable beds!
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Super welcoming and accommodating. Would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

melissa

Stayed 2 nights in Nov 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. The king patio room is spacious and comfortable. The bath tub is a very nice feature with a skylight. If you want a romantic room, this is it. There’s a small but intimate patio for two right outside the door with a privacy gate. The staff was amazing and immediately contacted us prior to our stay to see if we needed anything to make our stay more comfortable. Jayde was an amazing hostess and went above and beyond our expectations.we will definitely return to this beautiful boutique hotel in the near future. I highly recommend it.
Stayed 2 nights in Aug 2023

10/10 Excellent

ROLAND

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and great local
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the uniqueness of the hotel, i just thought the price was high compared to a suite on the East Coast i recently stayed at.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heywood is the perfect balance of a neighborhood experience while being a 10 minute walk to the heart of downtown Austin.
Stayed 3 nights in Mar 2023

10/10 Excellent

Carli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was fantastic. They were were very helpful in directing us to activities in the area.
Stayed 2 nights in Nov 2022

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and we'll furnished. The staff were all extremely friendly and the entire stay was perfect. I would absolutely book the Heywood again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael, Pleasanton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed, fantastic shower, spacious room, quiet AC, good coffee. Super fast wifi, I measured 100mb down and 25mb up. No workout room but you can walk to the trail at Lady Bird Lake in about 10 min. No breakfast.
Stayed 1 night in Jun 2022
Response from Elizabeth, GM on 9 Jul,2022
Thank you for your review, Michael! It was a pleasure hosting you.

8/10 Good

Verified traveller

Business traveller
Charming with Character
Unique place to stay at a great price in popular East Austin. 7 rooms, very friendly and personal service, felt Covid safe (they went to a lot of effort to keep things clean and accessible with limited interaction).
Stayed 1 night in Jan 2022

10/10 Excellent

Gina M, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the complete set up of the hotel. I especially enjoyed the outside patio area. Additionally, the extra treats that were left in the room were a nice surprise! The hotel is conveniently located to walk to the lake area or into the city. The food options around the hotel are excellent - great food truck tacos, barbecue, restaurants, and other delicious options. Most importantly, the hotel staff and owner were extremely accommodating and helpful. The Heywood hotel is a great place to stay away from the busy downtown area.
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maris checked me in early and she was amazing! I arrived before 11am and my room was not ready yet, so I asked for lunch place recommendations. I took her advice and walked to Lou’s Bodega. It was perfect as I was looking for something healthy after a long flight. While I was getting lunch, I received a text from Maris that my room was ready, So after lunch I walked back and settled in. Maris included all my request in the refrigerator and the room was lovdly. I love a boutique hotel and this one was outstanding! I’d love to come back! Highly recommend
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved evey
Stayed 1 night in Apr 2021

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location, friendly staff, lovely decor and set up.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
e absolutely loved staying at Heywood.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience! Room was clean, staff was very welcoming and nice, area was great for a weekend getaway with my husband. We were greeted with a hand written note and a complementary local brew! Super sweet touch!
Stayed 1 night in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with only a short drive to downtown and a brief walk to multiple restaurants. Staff was very friendly and accommodating.
Stayed 2 nights in Apr 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming property! Would stay again!
We really enjoyed our stay. It's an absolutely charming property. Lots of attention to detail and attentive customer service. Close to lots of shops, restaurants, and bars. Plus, easy to get to main attractions from. Also, they have hybrid (not clunky cruiser) bikes available with helmets and lights that are perfect for exploring.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely lovely and helpful. Hotel is very pretty and well run. My only complaint is that I did not have a dresser to put my clothes.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, property and amenities were exceptional. We were greeted with a handwritten note welcoming us and provided with complimentary local beers and foffees in the mini fridge. The architecture of the guests rooms was very modern as it was an addition off the back of the 1920s bungalow. The neighborhood is up-amd-comming and very clise to the ever popular South Congress.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little boutique hotel and excellent location. The ultimate place to stay if you want the East Austin experience.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is very near downtown, cycle path and innumerable restaurants and nightlife. They have a collection of good bicycles included and we rode extensively, first the lake/river bike path and then all over downtown which is vibrant. There are some street bike paths but not everywhere but nevertheless we felt quite safe. The hotel is also walkable to downtown if you are vigorous. The neighbourhood is eclectic but feels very safe. The hotel is an interesting architectural work of fusion of old and new and our room was perfect.
Stayed 2 nights in Dec 2018
Response from Maris Clegg - Guest Services Manager on 7 Dec,2018
Hi, Wow! Thanks for the kind review. As a small business, word of mouth and reviews like this, mean the world! I am so glad you enjoyed our complimentary bikes and got to explore Austin. We love our neighborhood and the trail along Lady Bird Lake. It's also great to hear you felt safe. We are staffed by an all-women crew, and everyone of us walks, shops, eats, and drinks in the neighborhood! I look forward to sharing your review with the rest of the staff. We enjoyed hosting you, recently and would love the opportunity to host you again, if your travels find you back in Texas. Please reach out directly at hey@heywoodhotel.com if we can be of any further assistance. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love!
I love the Heywood. The service is excellent, and it’s a quiet, comfortable place to stay with many options within walking distance. The queen room was tiny, but there are larger options if that’s an issue. I will stay there again.
Stayed 2 nights in Oct 2018
Response from Maris on 16 Nov,2018
Hi I hope this finds you well! I wanted to take a second to thank you for your kind review. As a small business, word of mouth and reviews mean so much. Thank you for sharing your Heywood experience and giving us the opportunity to show more people what we love about Austin. Please reach out if your travels find you back in Austin. We would love to host you again! Thanks, again!

10/10 Excellent

Sonya, Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a unique experience this is the hotel for you. They were very personal and kind; a small town feeling.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eastside Austin Perfection - 10/10 Would Recommend
The hotel was very well-appointed, trendy, and comfortable. Every effort was taken to make guests feel comfortable and at home. My husband and I grew up in Austin and stayed here for a long weekend visit. Our room was very clean and nicely decorated with vintage furniture and a well-stocked (and surprisingly reasonably priced!) refrigerator and snacks. The bathroom was spacious, well-lot, and clean, and the shower had excellent water pressure and an amazing rain shower head. Our only complaint was the incredibly firm pillows on an otherwise comfortable bed. The staff members were warm and welcoming, ready with suggestions of nearby watering holes and taco trucks to try (an Austin must). The neighborhood is thriving, with a ton of cute and trendy bars, restaurants, and shops within walking distance. We were very happy with our stay and would definitely book this hotel again!
Stayed 3 nights in Sep 2018
Response from Maris on 16 Nov,2018
Hi I hope this finds you well. I just wanted to take a second and thank you for your kind review. As a small business, word of mouth and reviews like this one, really mean everything! I am glad you loved the neighborhood! We are big time fans of all of our neighbors. But, I am sorry to hear about your experience with the pillows - if your travels find you back in Austin, we would love the opportunity to host you again & provide all feather-down pillows as an alternative. Thanks again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East side Gem
Heywood is an adorable boutique hotel in East Austin. The service is amazing and the rooms are unique and adorable. We stayed in the queen bee room with is on the tiny side for 250 a night but nonetheless comfortable and cute!
Stayed 2 nights in Sep 2018

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heywood is a WINNER.
I have stayed at The Heywood Hotel several times, and it never disappoints! It is the perfect place to relax solo or as a couple. Private, yet tons of restaurants accessible and within walking distance. The rooms are clean, modern, and comfortable. I never want to leave.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't Wait to Come Back!
I spent three nights at the Heywood for work; it was the perfect place to come back to after a day of meetings! The staff were very thoughtful. They gave me some great restaurant recommendations for the neighborhood. I can't wait to stay here again - it was hard to leave!
Stayed 3 nights in Dec 2017

10/10 Excellent

jessica, brooklyn, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bungalow hotel with great aesthetic
Super comfortable, complimentary beers in the fridge and snacks stocked were all well selected. Bed was comfortable, shower was nice and the whole property was lovely. Walking distance within good food and bars.
Stayed 1 night in Aug 2017

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heywood is heaven
The Heywood always delivers in all areas when it comes to accommodations. Aboove and beyond service, attention to detail and laid back luxury. Heywood gives Austin a good name.
Stayed 1 night in Aug 2017

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st wedding anniversary stay
Our stay was incredible and thank you to Heywood Hotel for making our 1st wedding anniversary one for the memories.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceeded my expectations!
This is a GREAT boutique hotel; I wish there was a Heywood at every one of my vacation destinations!! This was our first time to Austin. The suite was very quiet, private, clean, and comfortable. The location of the hotel is close to all the main attractions, and the staff was Awesome!!...very knowledgeable and friendly! Honestly, I won't stay anywhere else when I'm in Austin! Very pleased, thank you!! :)
Our room
The Capitol!
Stayed 2 nights in Jun 2017

10/10 Excellent

LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Excellent hotel, staff very friendly and provided great advice about bars and restaurant in the area. Best hotel we have stayed at in Austin.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Form & function working in concert w/ one another.
The Heywood hotel was amazing. Very quiet and private. Relaxed and comfortable atmosphere. So much better than a chain hotel.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, unique, off-the-beaten path
Such an accommodating and attentive staff, cozy rooms with super comfortable beds.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel
This place was amazing! The property is beautiful and modern. I had a room that had it's own private patio which was wonderful. The room itself was great; the bed was very comfortable, the decor was beautiful, and the shower was amazing. The staff was incredibly friendly and gave us great recommendations for cocktails and food, all of which was in walking distance! I'm still daydreaming about my stay there. I'd go back in a heartbeat.