I booked this hotel a few months in advance, disclosed that had two pets and I was staying with two other adults, we all came in through the front door, and I signed a pet agreement, when I came in the room was dirty, told management about this and they changed our room but he said I was lying about my pets, I told him very respectfully that I had notified them about my pets and they said I had to leave the hotel, the manager left without explanation and the owner decided to side with him, the customer service was awful and they were very rude.