Austrian Alps Resorts

"Great place for a family vacation near slopes , dining and shopping. "

"Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back. "

"We loved our stay at the hotel staff were very friendly. Dennis the manager was very attentive, friendly and helpful. The position is great so close to everything. 10 min walk from the station close to the supermarket and the Main Street of Innsbruck. "

"Beautiful rooms, very period-esque and the staff was very xceediny friendly and breakfast was wonderful, lots of variation"

"The room was well appointed with elegant features, and a beautiful view of the river and the mountains. The staff were always helpful and kind. The breakfast was top notch in every way. "

"The staffs were friendly. Hotel facilities are top notch. Food services was excellent. Everything was near perfect except the Ski Shop in hotel. I understand the hotel may just leased the build to ski shop and the shop may not be a part hotel at all, but it doesn't match with hotel standards. The skis were outdated, no high end skis even they claimed they had, and didn't allow you return rental ski early for any reason. We did many many ski trips in Austria Alps this is the first ski shop has this kind ridiculous policy. Try to avoid The hotel Ski Shop. You can rent ski at Ski Resort at better brands, better price, and NEW skis. "

"The staff is super friendly and helpful. But the kettle in the room was leaking all over the place. "

"Great location. Friendly staff. Excellent breakfast"

"Excellent Hotel, walking distance from the city centre."