Independent, Ayala hotels

"The bedroom and bathroom were very spacious and the view of the Guggenheim was amazing. The staff were extremely helpful and gracious. The lighting system took a bit of getting used to as there were quite a few ! We loved our stay here in Bilbao and can’t wait to return ! "

"Perfect location and service"

"Excellent location packing available, great breakfasts "

"The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind. My favourite staff were the housekeeping, always perfect."

"Excellent "

"The hotel staff and service was exceptional and the breakfast option was well worth it. I felt very welcome and this hotel had a nice homey feel. Great location for walking distance to main areas but far enough away from any central noise. My only complaint would be the hot/cold fluctuations with the shower usage. Any time another unit was using the shower at the same time this affected the temperature quite a bit. Tip: shower during the day when not many other guests are around or shower very early or late in the evening."

"Clean, comfortable, new, friendly and helpful staff "

"The bed was very comfortable, staff was professional and kind and the bar was a great plus! Great walk ability! "

"Very comfortable and well designed; delightful roof terrace and breakfast dining. Spa on site also very good. 4/5 because of understaffing at breakfast; a bit of clearing / ordering / seating congestion and slightly ruffled waiters. "