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Reviews of Ayr Travellers Motel

4 out of 5
Ayr Travellers Motel
233 Queen Street, Ayr, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 189 reviews" "
Rating 8 - Good. 65 out of 189 reviews" "
Rating 6 - Okay. 12 out of 189 reviews" "
Rating 4 - Poor. 5 out of 189 reviews" "
Rating 2 - Terrible. 1 out of 189 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little noisey but clean, VERY comfy!!
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is in a convenient spot. Dining on site so no need leave for food. Food from the restaurant is fantastic and delivered to your room if you feel like staying in. Would recommend this motel and we would stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very up market motel. Big comfortable rooms & bathroom. The bed was super comfortable. The motel staff and dining room staff were welcoming and efficient and the food was good
Stayed 1 night in Dec 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress needs an update, I still feel the springs in my back. Other than that pretty good hotel.
Stayed 1 night in Dec 2023

8/10 Good

Brien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised by the Quality or the Room and Establishment, I’ll stay here again !!!
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin, Torquay

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and comfortable. Staff were really helpful and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were delightful. Prompt efficient and excellent.
Stayed 2 nights in Nov 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

jodie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This motel is a little gem in Ayr. Lovely room, helpful staff and great location.
Stayed 2 nights in Aug 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the rooms were inside the motel and the 2 bedroom apartment we had was spacious and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ayr Travellers Motel Team on 2 Aug,2023
Thanks for your great review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
Quiet, safe, clean, spacious & comfortable. Everthing you need from shampoo and body lotion, to Netflix and hot chocolate.
Stayed 1 night in Jul 2023
Response from Ayr Travellers Motel Team on 17 Jul,2023
Thank you for your great review. We will see you next time.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very roomy, particularly liked the secure foyer. No under-cover parking though. Well stocked kitchenette. Unfortunately restaurant was not open.
Stayed 1 night in Jun 2023

4/10 Poor

Heather

Liked: Cleanliness
Stop blaming Covid .
It ok no tv service and paper coffee cups plastic glasses also the plates were paper.
Stayed 1 night in May 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Restaurant is amazing. Rooms are well equipped and comfortable. Wish there was a pool. Good security.
Stayed 1 night in May 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation big rooms bed very comfortable. Food in the restaurant was unbelievable. Highly recommend.
Stayed 1 night in May 2023
Response from Ayr Travellers Motel Team on 21 May,2023
Thank-you! We appreciate your review and hope to see you again soon.Kind Regards,Ayr Travellers Motel Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Ayr Travellers Motel Team on 28 Apr,2023
Thank-you!

4/10 Poor

Rachael

Travelled with family
Disliked: Cleanliness, staff & service
Pulled back the single bed cover to find the bedding was stained and dirty. No staff on site for assistance at 8:30pm on a Saturday to rectify the dirty bedding.
Stayed 1 night in Mar 2023
Response from Ayr Travellers Motel Team on 25 Mar,2023
Hi Rachel. Thank-you for your review and we are sorry that you left unhappy. Our restaurant staff would have been more than able to assist as required and our onsite manager was also available by phone. Thank you for bringing this to our attention and we have taken the opportunity to review our current procedures and made some adjustments to ensure this doesn’t happen again. Thanks again for taking the time to let us know, it is greatly appreciated and hope that you will visit again and see the improvements your comments have actioned.Kind regards,Ayr Travellers Motel team.

10/10 Excellent

Timaima

Stayed 1 night in Feb 2023
Response from Ayr Travellers Motel Team on 22 Feb,2023
Thanks for your great review!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the restaurant very convenient. The rooms are very comfortable and clean.
Response from Ayr Travellers Motel Team on 12 Dec,2022
Thank Paul We are happy you enjoyed your stay with us. Safe travelling and we hope to see you again.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff..great food, no complaints
Stayed 1 night in Sep 2022
Response from Ayr Travellers Motel Team on 3 Oct,2022
Thanks Paul. Safe travels and we hope to see you again.

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service and motel was great, inc the breaky next morning all good.!!
Stayed 1 night in Sep 2022
Response from Ayr Travellers Motel Team on 5 Oct,2022
Thanks for your great review! We hope to see you again

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious quiet room Located upstairs
Stayed 1 night in Sep 2022
Response from Ayr Travellers Motel Team on 5 Oct,2022
Thanks for your great review! We hope to see you again!

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern motel with restaurant on site. However the double bed was the most uncomfortable i have ever experienced. Hard as a board, not supportive at all. Very poor lighting in room
Stayed 1 night in Jun 2022
Response from Ayr Travellers Motel Team on 10 Jun,2022
Hi Ruth, Thank-you for your valuable feedback. We will certainly be reviewing the problems you experienced and rectifying issues where possible. Safe travels and we hope to see you again soon.

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. Customer service was great too.
Stayed 1 night in May 2022
Response from Ayr Travellers Motel Team on 10 Jun,2022
Thanks Brooke! We hope to see you again soon.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms
Stayed 2 nights in May 2022
Response from Ayr Travellers Motel on 18 May,2022
Thanks! We hope to see you again soon :)

10/10 Excellent

Rozalia

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property neat and clean, staff very friendly and helpfull.
Stayed 1 night in Feb 2022
Response from Ayr Travellers Motel on 21 Feb,2022
Thank you for your kind review :) From the team at Ayr Traveller's Motel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations, very clean & large size room.
Stayed 1 night in Dec 2021
Response from Ayr Travellers Motel on 27 Dec,2021
Hi Thankyou for your lovely review. Looking forward to you staying with us in the future Regards Jo

10/10 Excellent

Steve, Lammermoor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful check in, will stay here again.
Stayed 1 night in Dec 2021
Response from Ayr Travellers Motel on 27 Dec,2021
Hi Steve, Thankyou for your lovely review. Looking forward to you staying with us in the future. Regards Jo

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious and comfortable rooms! Our go to motel when staying in Ayr!
Stayed 1 night in Nov 2021
Response from Ayr Travellers Motel on 15 Nov,2021
Thank you for your kind review :) We look forward to your next stay with us!! From the Team at Ayr Travellers Motel

10/10 Excellent

Yuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. I hope to come soon.
Stayed 1 night in Oct 2021
Response from Ayr Travellers Motel on 1 Nov,2021
Thank you for your kind review :) we look forward to seeing you again next time. - The team at Ayr Travellers Motel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Request an upstairs room. As the down stairs ones get noise from above.
Stayed 2 nights in Sep 2021

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff
Friendly staff and the room was very spacious.
Stayed 2 nights in Jul 2021
Response from - The Team at Ayr Travellers Motel on 9 Aug,2021
Thank you for your very kind review :)

10/10 Excellent

Ken

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel
Stayed 1 night in Jul 2021
Response from Ayr Travellers Motel on 14 Jul,2021
Thank you so much for your feedback :) I will pass along your compliment to the rest of the team.

6/10 Okay

Dearne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good room, bathroom great. Staff exceptional, very good restaurant.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bathroom modern. Staff were friendly. Unfortunately we could hear the guest above us walking around, heavily! Website said breakfast available on Sunday but it wasn’t, we were told the chef has Sundays off.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in excellent order and the room itself was very spacious.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property felt fresh, clean and current. Beds were comfy and the rooms were quiet. It is a great place to stay.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
I’d made contact with reception prior to my arrival as we were arriving after hours. The gentleman gave me clear instructions as what I needed to do when I arrive. At my arrival I followed the instructions and WOW we were safely in our accommodation and it was time to get some well earned rest. The accommodation was very clean, comfortable and satisfying. I wouldn’t hesitate in recommending travelers of any ages to select The Travelers Motel Ayr for accommodation. Thank You for the AWESOME job you are doing!
Stayed 2 nights in Apr 2021
Response from Per - Relief Manager on 3 May,2021
Thank you so much for your review. We are pleased to be able to offer the after hours check in facility, affording our guests with an easy process to then be able to relax in and enjoy our facilities. Our staff pride themselves on the presentation of the property, and we thank you for your recommendation. We look forward to welcoming you again in the future. Kind Regards Per - Relief Manager Ayr Travellers Motel

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from car to room. Tidy and great facilities.
Stayed 1 night in Apr 2021
Response from Per - Relief Manager on 3 May,2021
Thank you for your review. We are pleased you found our offerings to be as expected with good access to the rooms and tidy facilities. We look forward to being of service to you again in the future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Per - Relief Manager on 3 May,2021
Thank yo for your review, and though no specific comments we are thrilled to see your review score of 5 out of 5. We look forward to being of service to you again in the future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2021

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, affordable & conveniently located.
We really enjoyed our stay at the Ayr Travellers Motel. The location is great and we were impressed with the friendly and professional service. The rooms were well appointed and very comfortable with everything we needed for our stay. The decor was fresh and modern too. As we visited over Christmas we didn’t make use of the restaurant at all but reviews indicate that the food is also lovely. Our only negative is that there was quite a bit of road noise and we were unable to close the bathroom window vent to keep it out.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Well above your average motel very modern nothing overlooked
Stayed 1 night in Dec 2020
Response from Per & Bevan - Managers on 1 Jan,2021
Thank you for your review, and we are pleased to see that we had everything covered for your time with us, and you found our facilities to be modern and not lacking in anything. We hope you enjoyed your time in Ayr and look forward to being of service again.

10/10 Excellent

Rick, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy, clean rooms. Spacious overall. Restaurant had the best coffee I've had for quite a while and great staff. Food is good value.
Stayed 3 nights in Dec 2020
Response from Kim on 22 Dec,2020
Thank you Rick we look forward to seeing you next year!