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Reviews of Hôtel Le Hauterive

3 out of 5
Hôtel Le Hauterive
1145, rue Nouvel, Baie Comeau, QC

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 137 reviews" "
Rating 8 - Good. 67 out of 137 reviews" "
Rating 6 - Okay. 20 out of 137 reviews" "
Rating 4 - Poor. 11 out of 137 reviews" "
Rating 2 - Terrible. 3 out of 137 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Isabelle

Stayed 3 nights in Nov 2023
Response from Hôtel Hauterive on 13 Dec,2023
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

10/10 Excellent

Claudin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from L’équipe d’Hôtel Hauterive. on 22 Oct,2023
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

4/10 Poor

Clayton

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a motel not a hotel! The pictures of the room showan updated room not theonesthey adding toexpedia clients. Disappointed. There was food in the mini fridge from the previous occupants.
Stayed 1 night in Sep 2023
Response from Hôtel Motel Hauterive on 16 Sept,2023
Sorry for the inconvenience.

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and nice and clean. Thank you!
Response from Hôtel Hauterive team’s on 16 Sept,2023
Tank’s for your good comments. It will be a pleasure to welcome you again in ours établissements

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic old style motel, clean, friendly staff and free breakfast. I would stay here again.
Response from Hôtel Hauterive team on 13 Jul,2023
Tank’s for your good comments. Looking forward to welcoming you again in our establishments.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Convenient location.
Stayed 2 nights in Apr 2023
Response from La direction. on 15 Jun,2023
Tanks for your good commments

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2022
Response from Hôtel Hauterive team's on 28 Jul,2022
Tanks for your good comment. These are very important for us.

8/10 Good

GAIL

Travelled with family
Liked: Cleanliness, staff & service
Hotel is fine for a stop over. Staff were friendly and helpful.
Stayed 1 night in Jul 2022
Response from Hôtel Hauterive team’s on 14 Jul,2022
Tanks for your good comments. These are important for us. Your welcome!

10/10 Excellent

Sylvain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité/prix!
Stayed 2 nights in Jul 2022
Response from L’hôtel Hauterive on 18 Jul,2022
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on check-in were very pleaseant and helpful. The same for the breakfast staff. The continental breakfast was plentiful and constantly restocked. Our room, a Classic room with two double beds, was very spacious and also very clean. We had a small fridge and a microwave. There were two comfortable chairs and a table to sit at. We would recommend this hotet/motel as a great place to stay when exploring the area.
Stayed 3 nights in Jul 2022
Response from L’équipe d’ Hôtel Hauterive on 8 Jul,2022
Tanks for your good comments. These are very important for us. Looking forward to welcoming you again in our establishment

8/10 Good

steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing is about the breakfast during the week end ,the problem is don’t have is closed
Stayed 14 nights in Jan 2022
Response from L’équipe d’Hôtel Hauterive on 8 Feb,2022
Tank you for your good comments. However we are sorry for the inconvenience for breakfast. Glad to see you soon.

8/10 Good

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien. J'avais lu beaucoup de commentaires avant de réserver et j'avais des doutes. Finalement, agréablement surpris.
Stayed 2 nights in Jan 2022
Response from L’équipe d’Hôtel Hauterive on 14 Jan,2022
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

10/10 Excellent

Zaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place. Excellent.
Stayed 1 night in Sep 2021
Response from Hôtel Hauterive on 14 Sept,2021
Tank you for your good comments. These are important to us. We look forward to welcoming you back to our establishments.

4/10 Poor

Jim

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had keyed doors that were not easy to open. Property just seemed to be poorly kept up.
Stayed 1 night in Aug 2021
Response from Hôtel Hauterive on 8 Sept,2021
Sorry for the inconvenience.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything! It was the best place we have stayed at on our whole vacation. The room was charming and well-appointed. There was nothing we disliked. Bravo!
Stayed 1 night in Aug 2021
Response from Team’s Hotel Hauterive on 10 Aug,2021
Tanks for your good comments. They’re so important for us. Looking forward to welcoming you again.

6/10 Okay

Claudel

Liked: Staff & service
Stayed 1 night in Jul 2021
Response from Le Boréal Motel on 18 Jul,2021
Merci pour vos commentaires, ils sont importants pour nous.

4/10 Poor

Stephane

Business traveller
Disliked: Property conditions & facilities, room comfort
Will not return
Clean but in serious need of upgrading. Way too expensive for what they have to offer!
Stayed 1 night in Nov 2020
Response from Hotel Hauterive on 10 Nov,2020
We are constantly striving to make improvements to our establishment. Sorry for your stay. Tanks for your feedback.

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very quiey
Stayed 1 night in Sep 2020
Response from L’équipe d’Hôtel Hauterive on 17 Sept,2020
Merci d’avoir pris le temps de nous faire part de votre appréciation. Vos commentaires sont très appréciés et importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

8/10 Good

Johanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from L’équipe d’Hôtel Hauterive on 19 Aug,2020
Merci pour vos commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

8/10 Good

Rita, Rio Rico, AZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to find. Very quiet while still can close to main road.
Stayed 1 night in Oct 2019
Response from La direction on 4 Oct,2019
Thank You for your comments. It's very appreciated!

8/10 Good

Zaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad to pick this hotel.
I had everything I needed in the Room. Close by, I mean location. I parked right in front of my room, it was very convenient may be in winter it’s a different story.
Stayed 1 night in Sep 2019
Response from La direction on 12 Sept,2019
Thank You for your comment, we appreciate it !

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Outside of property looked a little run down but room had been recently renovated, clean, comfortable beds
Stayed 2 nights in Jul 2019
Response from La direction on 23 Jul,2019
Tank you for your feedback .We strive to make improvements constantly.

6/10 Okay

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious - quiet, but not real busy, easy parking
Stayed 1 night in Jul 2019
Response from La direction on 10 Jul,2019
Thank You for your comments !

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from La direction on 11 Jul,2019
Merci pour votre commentaire !

10/10 Excellent

Rob, Goose Bay, Labrador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was just off the highway, nicely located. Staff were super friendly. Overall great experience.
Stayed 1 night in Aug 2018
Response from L'Équipe de l'Hôtel Motel Hauterive on 3 Feb,2019
Thank You for your comments. We appreciate them.

10/10 Excellent

Louis, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very conveniently located an quiet. Good breakfast
Stayed 3 nights in Aug 2018
Response from L'Équipe de l'Hôtel Motel Hauterive on 15 Aug,2018
Thank You for your comments. Hope to see You again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Jul 2018
Response from L'Équipe de l'Hôtel Motel Hauterive on 2 Aug,2018
Merci pour votre commentaire. Au plaisir de vous revoir.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
It was a large room the bathroom was dated and the beds need updating and the pillows were about the worst I ever slept on , but we got in late and the room worked !!! Very clean
Stayed 1 night in Nov 2017
We are sorry that your stay did not meet your expectations

8/10 Good

Siu Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2017
Merci pour vos 3 étoiles.

6/10 Okay

betty

Liked: Cleanliness, staff & service
more variety for breakfast
breakfast was free ,very little choices. was charged more for the room than what hotels .com listed.

10/10 Excellent

Ann

Bien agréable!
Stayed 2 nights in Apr 2024
Response from L’équipe d’Hôtel Hauterive on 22 Apr,2024
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

6/10 Okay

Véronique

Business traveller
La décoration de la chambre est vieillotte, il y a une drôle d odeur mais c est très propre. La fille a la réception m avait dit qu il y aurait des œufs et du jambon pour déjeuner mais c était faux. De plus, elle n était pas au courant de ce qui était ouvert comme restaurants aux alentours! Lit ferme, il aurait pu être plus moelleux.
Stayed 1 night in Feb 2024
Response from L’équipe Hôtel Hauterive et le Boréal on 11 Mar,2024
J’aimerais vous informer que nous sommes présentement en projet de rénovation et tous nos matelas seront changés. Merci pour vos commentaires. Nous en tenons compte.

8/10 Good

Martial

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hôtel Hauterive on 6 Feb,2024
Merci pour vos commentaires.

2/10 Terrible

Michel

Disliked: Cleanliness
En arrivant à l’hôtel Hauterive on nous a attribué une chambre au motel le Boréal qui se situe à 500 mètres. Nous avons demandé un chambre à l’hôtel Hauterive tel que le mentionnait notre réservation faite avec Expedia mais sans succès.
Stayed 1 night in Aug 2023
Response from Hôtel Hauterive on 16 Sept,2023
Désolé pour l’inconvénient.

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from L’équipe d’Hôtel Hauterive on 22 Aug,2023
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

10/10 Excellent

Lyne

Liked: Staff & service, property conditions & facilities
Z
Stayed 1 night in Aug 2023
Response from L’équipe d’Hôtel Hauterive on 2 Aug,2023
Merci de nous démontrer votre satisfaction. Cela est très important pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

8/10 Good

J Marc

Stayed 2 nights in Jul 2023
Response from L’équipe d’hôtel Hauterive on 13 Jul,2023
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

6/10 Okay

Marc Andre

Disliked: Property conditions & facilities
Bien ordinaire
Stayed 1 night in Jul 2023
Response from L’équipe d’Hôtel Hauterive on 7 Jul,2023
Merci pour vos commentaires. Ceux-ci sont importants pour nous.

4/10 Poor

Serge

Disliked: Staff & service
La personne à l'accueil ne connaissais pas l'astuce pour ouvrir la porte de la chambre. Après trois essais et 15 minutes plus tard elle a appeler un support technique qui a réglé le problème qui semble le même pour l'ensemble des portes. Dans la soirée, la même personne n'a pas été capable de transférer un appel téléphonique a ma chambre. Elle ne savais comment faire.
Stayed 2 nights in Jun 2023
Response from L’équipe d’Hôtel Hauterive on 22 Jun,2023
La personne qui vous a accueilli en est à ses premières journées sans accompagnement. Désolé de votre expérience. Au plaisir de vous accueillir à nouveau dans nos établissements.

8/10 Good

Marie-Josée

Stayed 3 nights in May 2023
Response from Le Boréal on 27 Jun,2023
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Problème de compréhension avec les réceptionnistes
Stayed 1 night in Jun 2023
Response from Motel Hauterive on 18 Jun,2023
Désolé pour cet inconvénient.

10/10 Excellent

Vincent

Stayed 1 night in May 2023
Response from L’équipe HMH on 26 May,2023
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Aucun arrangement possible pour avoir la chambre quelques heures de plus sans payer pour une journée complète
Stayed 2 nights in Apr 2023
Response from HMH on 26 May,2023
Désolé de l’inconvénient que cela a pu vous occasionner. Mais vous comprendrez que lorsque nous sommes complets, nos chambres doivent être propres et disponibles pour les clients. Soyez assuré que nous sommes attentifs aux besoins de nos clients.

8/10 Good

Denis

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service rapide et courtois
Stayed 2 nights in Jan 2023
Response from Le Boréal on 27 Jun,2023
Merci pour vos bons commentaires. Au plaisir de vous accueillir à nouveau dans nos établissements.

8/10 Good

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon service Agréable et très propre
Stayed 1 night in Jan 2023
Response from L’équipe d’Hôtel Hauterive. on 21 Jan,2023
Merci pour vos bons commentaires. Ceux-ci sont importants pour. Au plaisir de vous accueillir à nouveau dans nos établissements.

6/10 Okay

Guy

Travelled with partner
Liked: Staff & service
Cher pour la qualité
Stayed 8 nights in Sep 2022
Response from L’équipe d’Hôtel Hauterive on 17 Sept,2022
Merci de prendre le temps pour vos commentaires. Nous sommes attentifs à vos attentes. Au plaisir de vous accueillir à nouveau dans nos établissements.

10/10 Excellent

Annie

Stayed 1 night in Aug 2022
Response from L’équipe d’Hôtel Hauterive on 3 Sept,2022
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2022
Response from L’équipe d’Hôtel Hauterive on 5 Aug,2022
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.

8/10 Good

sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre, propre, . Bel accueil.
Stayed 1 night in Aug 2022
Response from L’équipe d’Hôtel Hauterive. on 10 Aug,2022
Merci pour vos bons commentaires. Ceux-ci sont importants pour nous. Au plaisir de vous accueillir à nouveau dans nos établissements.