Baimajing Holidays

This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.

The hotel very nice and service very good

When I got to my room, I was SO happy!  Baron Liu at the front desk was a gem and the room was delightful – on the first floor and right at pool level so my patio opened up to the pool and I could hop right in!  The bed, of course, was heavenly and the room was spacious and clean.  The staff at the Lobby Lounge were polite and accommodating and got to know me because of my daily coffee and snack visits.  The beach is clean and the beach chairs and towels numerous.  They have a small roped off swimming area on the beach. However, the pool was excellent, and I chose to stay there because it was nearly empty every day!  They have a small drinks/ice cream bar at the pool which was nice for refreshments.  The nightly buffet on the lawn was good but got a bit old after 3 nights.  Perhaps changing up the variety of food would make it more attractive.  They have a western restaurant and of course, the Lobby Lounge.  They also have two Chinese restaurants that catered more to families/big groups – not great for a solo traveler.  For such a huge resort, I would expect more food options.  My favorite part of my trip was my visit to the Heavenly Spa where Amy Long took amazing care of me!  I highly recommend this hotel and plan on visiting again!