"Well I gave one star because we stayed two of our three nights in a room where the toilet did not work. The plastic handle that holds the flapper chain in the tank snapped off - they did replace that although the chain continued to fall off and we had to reach in the tank and reclip the chain. The big issue was that the float and the pump were broken inside the tank. In order to flush the toilet we had to remove the tank lid and press the fill button on top of the pump. Every time. And pray it would fill.
Also the sink was backed up- which they did not fix, and there was not a stopper in the sink.
The third night we moved to another room. The toilet worked in that room.
This stay was really expensive and we were VERY unhappy with a room without a functioning toilet. Nearly 500$ for the two nights without the working toilet and the clogged sink!!!! If the cleaning staff actually cleaned the toilet, it would have been clear that the interior workings needed to be completely replaced.
There is an AI tech center being built in Abilene so housing the workers has driven up the price of all the hotels.
I’m hesitant to mention other issues because that makes it seem like we are nit picking and this wasn’t the Ritz- however the rest of the room and the hotel were dirty. For instance, mold all over the bath tub caulk in both of our rooms, dead bugs in the hallway, floors that were covered in dirt, carpets that hadn’t been vacuumed in quite a while.
Pass this hotel up."
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