Minibar, soundproofing, free WiFi

Reviews of Sapphire Bayil Hotel

4 out of 5
Sapphire Bayil Hotel
Qurban Abbasov Street 33, Baku

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointed
I regretted booking this hotel for multiple reasons. The bed was not very comfortable, the location was farther away from the main activities than I thought it would, we had to take taxis all the time because it's not easy to walk from the hotel to the city center. The breakfast was the worst part. I will say that the staff was helpful with organizing our PCR testing prior to our departure flight however I wouldn't stay there again and I don't recommend it.
Stayed 3 nights in Nov 2021

10/10 Excellent

VICTOR MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and to discover Baku
The room was big, the service were very nice and helpful, and everything was to detail. My only negative aspect is that the location is bit far from city centre, but you got public transportation to get there.
Stayed 2 nights in Oct 2021
Response from Front Office Department on 2 Nov,2021
Dear Guest Thanks a lot for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from RESERVATION on 20 Sept,2019
Dear Guest, Greetings from Sapphire Bayil Hotel! Thank you for shearing your feedback. Sapphire City Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank all the staff for warm hospitality... good luck guys and inshalla more growth in your business thanks
Stayed 1 night in Jun 2019
Response from Reservation on 24 Jun,2019
Dear Guest, Thank you for your feedback and wishes. Best regards, Reservation department

10/10 Excellent

Erdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020